• Question by: Bob Blackman
• Meeting date: 12 September 2007

Clearly 3,464 customers at North Harrow Station do not agree with your proposals to close the ticket office. Will you now reconsider that given the scale of public opposition that there is and retain this particular ticket office along with considering the rest of the Metropolitan Line, which is also being faced with these proposals, that will lead particularly on event days to absolute chaos on the whole network.

• Question by: Bob Blackman
• Meeting date: 12 September 2007

In your comments you allude to the fact that the reduction in ticket office sales is 61%. In a letter from Tim O'Toole to a resident he makes clear it is a 47% reduction. It appears that the figures that you have and Tim O'Toole have seem to differ. Here we are conducting a consultation without the true facts being put in front of people.

• Question by: Bob Blackman
• Meeting date: 12 September 2007

Thank you very much, Mr Mayor. Can I ask you directly how many staff will be lost when you close the ticket office at North Harrow Station?

• Question by: Bob Blackman
• Meeting date: 12 September 2007

In this particular station studies have shown that it is constantly busy, either through paper tickets being sold or Oyster top-ups or other queries being asked by commuters. The figures that have been quoted at the moment are ticket office sales. How far away will commuters have to go in order to top-up their Oyster cards when they have to pay cash?

• Question by: Bob Blackman
• Meeting date: 12 September 2007

What message do you have to commuters arriving home in the dark not knowing whether there is anyone on the station or not and not knowing that there will be someone located in the ticket office whom they can call on for assistance when required?

• Question by: Joanne McCartney
• Meeting date: 12 September 2007

On a similar theme I have had representations from people about the Seven Sisters ticket office. Seven Sisters has two entrances and exits, one on Green Lane which is extremely busy and one on the Seven Sisters Road which interchanges with the overground. That is actually quite deserted. You have to go through a very narrow passage to get to it, and I have had concerns from people saying they do not feel safe there, especially at night. It would be welcomed if there was someone on the gates there. There was also a concern about the loss of the...

• Question by: Richard Barnes
• Meeting date: 12 September 2007

They are trying to impress you, Mr Mayor! The stations that you have just listed as being from stable communities, many of them are within my own constituency. I can accept that the number of daily sales are quite low, however Wembley Stadium is on the Metropolitan route and at times that is extremely busy. People use these outlying stations to park at and then to travel into Wembley Stadium which makes them busy stations. What are you doing to accommodate those peaks of activity?

• Question by: Murad Qureshi
• Meeting date: 12 September 2007

I just wanted to emphasise the point which I think you touched on, Mayor; the importance of newsagents now in the sales of our tickets. Do you have actual figures to show that that is where Londoners prefer to go to buy their daily travel tickets, whether they be bus or Tube tickets? It strikes me that it is infinitely more convenient for many people to buy their tickets when they are getting their newspaper and light groceries.

• Question by: Elizabeth Howlett
• Meeting date: 12 September 2007

It is not a question of can the Tories be trusted but can you, Mr Mayor, be trusted to take things seriously. I am not here to have a political knock-about with you. This is a very serious issue and you have quite clearly not woken up to it. Did you not read The Evening Standard on 24 August naming the gangs of London? Quite a frightener; I thought it was quite startling, quite frightening and I am on the MPA (Metropolitan Police Authority). It is about time the Mayor did something to get under this criminality because in fact...

• Question by: Elizabeth Howlett
• Meeting date: 12 September 2007

I am sorry, but I never thought I would hear the Mayor of London being so naïve. These are extremely young people. You are talking about 18 year olds but I am talking about 12 year olds, 11 year olds, 13 year olds, and they are still often on the buses. Obviously you get tucked up in bed with your young family ' well good on you ' but some of the rest of us are actually travelling around London at that time of night visiting various constituencies in our capacity as Assembly Members. You will not appreciate that there...