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TfL to face questions over decline of taxis and private hire vehicle operators

someone ordering a taxi on phone
Created on
16 June 2025

TfL to face questions over decline of taxis and private hire vehicle operators

London’s taxi industry is in decline, with the number of licenced cabs falling by more than a third in the 10 years to 2023-24.

Private hire vehicles are now increasingly operated by a smaller number of larger operators, with some drivers and unions expressing worries about the impact some of these operators’ practices have had on drivers’ welfare, employment status, and the safety of passengers.

At a meeting of the London Assembly Transport Committee in May, Members heard from taxi and private hire driver representatives how Transport for London’s (TfL) Taxi and Private Hire Action Plan 20251 falls short of addressing all of the concerns – including costs and working conditions.

Tomorrow, the Transport Committee will ask TfL about concerns raised about the plan, and what more they can do to support drivers and operators. Members will also ask about Uber’s announcement that it will trial driverless private hire vehicles on London’s roads.

The guests are:

  • Christina Calderato, Director of Transport Strategy and Policy, TfL
  • Helen Chapman, Director of Licensing, Regulation and Charging, TfL
  • Nick Dent, Director of Customer Operations, TfL

The meeting will take place on Tuesday 17 June at 10am in the Chamber at City Hall, Kamal Chunchie Way, E16 1ZE.

Media and members of the public are invited to attend.

The meeting can also be viewed LIVE or later via webcast or YouTube.

Follow us @LondonAssembly.


Notes to editors

  1. TfL: Taxi and Private Hire Action Plan 2025
  2. Read the agenda in full
  3. Elly Baker AM, Chair of the Transport Committee, is available for interview
  4. As well as investigating issues that matter to Londoners, the London Assembly acts as a check and a balance on the Mayor
  5. Find out more about the work of the Transport Committee

For more details, please contact Josh Hunt on 07763 252310 or at [email protected]. For out of hours media enquiries, call 020 7983 4000 and ask for the London Assembly duty press officer.

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