Low awareness could undermine Renters’ Rights reforms

65 per cent of renters in London have either not heard of the Renters’ Rights Act or do not understand what it means for them.¹

A letter published today by the London Assembly Housing Committee warns that low awareness of new renters’ rights could undermine major reforms coming into force in less than two months time. 

The first phase of the legislation will take effect on 1 May 2026, introducing significant changes to the private rented sector, including the abolition of section 21 ‘no-fault’ evictions, the end of fixed term tenancies, and bans on rental bidding and advance rent payments.

The Committee sets out the need for a London-wide approach to communicating the new measures in the Act. It argues that the Mayor’s communications on the Act should use all available channels, including the Mayor’s digital platforms and advertising across the Transport for London network, and should be coordinated closely with boroughs, renters’ organisations and housing charities.

Chair of the London Assembly Housing Committee, Zoë Garbett AM, said:

“The Renters’ Rights Act will introduce major changes to renting, but these reforms will only work if renters know about them and feel confident exercising their rights when faced with unlawful behaviour from non-compliant landlords.”

“Our investigation found awareness of the new law is worryingly low. Without clear information and support, many renters simply won’t benefit from the protections the Act is meant to deliver.

“The Mayor has the reach to ensure Londoners understand these new rights before the law comes into force.”