Artificial Intelligence (AI) in London
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Artificial Intelligence (AI) is changing how we live and work. It’s used in hiring decisions, in everyday tasks and part of the skills employers are looking for.
To help City Hall make sure AI benefits all Londoners, we want to hear from you:
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Thinking about work and jobs in London...
- What opportunities, if any, do you think AI brings?
- What challenges, if any, do you think AI poses?
Luke from City Hall will be reading your comments and joining in the conversation.
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Community Member 3 weeks agoMy thoughts on AI are simple. It can be useful for some things for something like a drone used to search for wildfires or monitoring water levels etc, but as always we are seeing over reach as soon as it has been implemented, everything...
Show full commentMy thoughts on AI are simple. It can be useful for some things for something like a drone used to search for wildfires or monitoring water levels etc, but as always we are seeing over reach as soon as it has been implemented, everything from Palantir to facial recognition cameras. This is causing a lot of distrust of large companies, policing and even more distrust of government, that for reasons we all know and dislike, want more of our information for controlling purposes.
I say no to all use of AI purely on the basis of complete government and big tech over reach.
Show less of commentLondoner_
Community Member 3 weeks agoAnd I forgot to mention the enormous environmental issues that are being raised globally!
Show full commentAnd I forgot to mention the enormous environmental issues that are being raised globally!
Show less of commentcatandmouse
Community Member 3 weeks agothe mayor of London has refused to sign a £50 million police deal with tech firm
Show full commentthe mayor of London has refused to sign a £50 million police deal with tech firm
Show less of commentcatandmouse
Community Member 3 weeks agoI have this sent to me by email: Your feedback will help the Mayor’s AI Taskforce report back to the Mayor on how to support Londoners with AI.
Show full commentI’ll keep you updated when they share their recommendations, so please keep an eye out for me in...
I have this sent to me by email: Your feedback will help the Mayor’s AI Taskforce report back to the Mayor on how to support Londoners with AI.
I’ll keep you updated when they share their recommendations, so please keep an eye out for me in your inbox.
To find out more about the Mayor’s plans to support Londoners with AI, read our Talk London page on AI in London.
I don't support this but it looks like they're going to go ahead with it any way regardless of how many people who said they don't want it in London
I do not support this and I will not be forced to use it
Show less of commentDHarwood
Community Member 3 weeks agoI'm concerned about the environmental impact of uncontrolled use of artificial intelligence. A search using an AI supported search engine increases the carbon footprint tenfold of a simple search. Whilst an AI search is a useful for some...
Show full commentI'm concerned about the environmental impact of uncontrolled use of artificial intelligence. A search using an AI supported search engine increases the carbon footprint tenfold of a simple search. Whilst an AI search is a useful for some things they serve no purpose for a simple search. I work in the NHS and it is sad to see many of my senior managers and colleagues believing the hype about AI- when the reality is it has not helped me in the slightest. What would help me is a tool which helps me access results of investigations and clinical letters from other trusts a computer that works and an email system that does not keep crashing. Getting the basics in place would help reduce my use of the computer and reduce carbon footprint. AI just increases complexity. It seems to me that it is a distraction for technophiles and a money making opportunity for unscrupulous IT firms. I am not a technophobe and I believe AI does have a place for example in helping patients access the correct care and helping the NHS with its confused and fragmentary referral systems and care pathways. but to see it as a panacea for everything is absurd. if we don't keep it in its place the dangers are huge.
Show less of commentdinomick
Community Member 3 weeks agoWhat could we do besides promoting jobs that are based on actual human intelligence, effort, humanity, experience, social interaction, creativity and skill? I am reluctantly accepting that the AI revolution is happening whether we like it...
Show full commentWhat could we do besides promoting jobs that are based on actual human intelligence, effort, humanity, experience, social interaction, creativity and skill? I am reluctantly accepting that the AI revolution is happening whether we like it or not. I would suggest that AI safety, defence, and cybersecurity jobs will be needed and could be profitable. Medical research and climate science are benefiting from use of AI and there is a gap to fill due to USA politics.
Show less of commentcatandmouse
Community Member 3 weeks agoI disagree with you
catandmouse
Community Member 3 weeks agoNYG what is the point in that if i'm not going to understand it any exams I will fail that's the story of my life but I have made my choice I don't want AI in my life at all it's not for me and what does this word I have never seen this or...
Show full commentNYG what is the point in that if i'm not going to understand it any exams I will fail that's the story of my life but I have made my choice I don't want AI in my life at all it's not for me and what does this word I have never seen this or heard of protagonists
Show less of commentNyg
Community Member 3 weeks agoHi catandmouse,
Not one size fits all! You don’t have to follow the majority of the west world! You can choose to take exams or not! No one is putting a gun to your head and telling you to take exams! All I’m saying is play with the AI...
Show full commentHi catandmouse,
Not one size fits all! You don’t have to follow the majority of the west world! You can choose to take exams or not! No one is putting a gun to your head and telling you to take exams! All I’m saying is play with the AI…especially the free ones…give it a go….ask it questions….if you haven’t tried it give it a go and those free ones don’t require you to take an exam. It’s just about learn as you go! Maybe if you need assistance with free AI perhaps ask your library or citizen advice bureau?
Show less of commentDon’t be defeated! Don't let your neurodivergence hinder you in any way! Stay open minded. A protagonist is someone who plays a role/part in something. For example- an actor is one of the protagonist on stage. A protagonist could be a member of the family.
catandmouse
Community Member 3 weeks agoI refuse to take any exam any more whether they are free or not and I would not learn as I go I refuse AI completely and as you it seem like you are coercing or forcing me to doing something that I don't want to do that I disagree with and...
Show full commentI refuse to take any exam any more whether they are free or not and I would not learn as I go I refuse AI completely and as you it seem like you are coercing or forcing me to doing something that I don't want to do that I disagree with and seems like or feels like you are wanting the that gun to put my head I have I been defeated and that where I remain, defeated. and if I am left behind I then so be it I don't care I have been left so far behind since primary school all the way up to now and never had any help from schools and still get no help but I still refuse AI
Show less of commentAB388
Community Member 3 weeks agoWell done for blocking Palantir from the Met.
Please continue to prevent any use of the company within British infrastructure. Leadership within these companies remains a critical factor.
If the ethics and ideology of leaders within these...
Show full commentWell done for blocking Palantir from the Met.
Please continue to prevent any use of the company within British infrastructure. Leadership within these companies remains a critical factor.
If the ethics and ideology of leaders within these companies don't align with the nation's and people's best interests then they should have nothing to do with our public bodies. When personal motivation of the likes of Karp is so clear it stands to reason the underlying goals of the company are no different.
Ethics are critical.
If the people involved are morally corrupt and devoid of human empathy then expect a cruel reality behind any seemingly good deal.
I always think it's best to develop things in house.
This country looks too often to outsourcing.
Invest in building our own capabilities?
Show less of commentPCS
Community Member 3 weeks agoBut it was not blocked for ethical reasons ,it was blocked because the Met failed to follow procurement rules.
The current commissioner believes that he is a technology expert, which he really isn’t and this is just one example of vast...
Show full commentBut it was not blocked for ethical reasons ,it was blocked because the Met failed to follow procurement rules.
The current commissioner believes that he is a technology expert, which he really isn’t and this is just one example of vast amounts of public money wasted on technology projects that will never work.
The Met approach to software projects is find a piece of software that works and then at great expense change it so much that it becomes a bespoke software solution that costs a fortune and no longer works.
Show less of commentPhilip Virgo
Community Member 7 hours agoI suggest you read the history of Palantir and the ""The technological Republic" book written by its CEO on the responsibilities of the technology industry. I have rather more confidence in its ethical standards, probity and security than...
Show full commentI suggest you read the history of Palantir and the ""The technological Republic" book written by its CEO on the responsibilities of the technology industry. I have rather more confidence in its ethical standards, probity and security than those of its competitors. That said I agree we should invest in genuine sovereign capacity ...so that we can block the use of use of AWS, Google, IBM and Microsoft ....
Show less of commentantonybutcher
Community Member 3 weeks agoAI is a sophisticated computer program. It is a tool and, like most programs and tools, can be used in many ways. Good and bad.
It can also be programmed. Ask Chinese AI who owns Taiwan and you'll get a different answer than when using UK AI...
Show full commentAI is a sophisticated computer program. It is a tool and, like most programs and tools, can be used in many ways. Good and bad.
It can also be programmed. Ask Chinese AI who owns Taiwan and you'll get a different answer than when using UK AI. You can trust AI as much as you can trust it's owner. Palantir? Huawei? Musk?
If I write a job application using AI and I'm selected by a process using AI. Is it me being employed, and by who?
Who takes responsibility for mistakes made by AI?
Who pays for the environmental damage from data centres?
We must be very careful and selective about the use of AI. It is not a panacea.
Show less of commentalondonerwrites
Community Member 3 weeks agoDoes AI bring opportunity? It sure does. It brings opportunity for the billionaire owners of AI, it raises the boats for employers - including Meta overnight - seeking deep staff cuts, etc. The only people claiming AI will generate work to...
Show full commentDoes AI bring opportunity? It sure does. It brings opportunity for the billionaire owners of AI, it raises the boats for employers - including Meta overnight - seeking deep staff cuts, etc. The only people claiming AI will generate work to compensate for the damage it does are people selling AI, or those adjacent to them. That claim has yet to be tested, and I don't anticipate we will succeed in that test - plus the jobs it does create will be globalised, which means for every 1,000 jobs lost in London even if 1,000 jobs are created they won't necessarily be in the UK. What challenges does this create, other than years more of misery, poverty, and wasted, fractured lives? Well, I guess there's an opportunity for AI surveillance "for our protection".
Show less of commentI use AI myself. I know the people involved, I don't trust them, or this wave, and London should not become a test bed for the impact of AI on employment, because it will immiserate Londoners even more than we have been already.
A G Thorne
Community Member 3 weeks agoAs Sundar Pichai said "current state of the art AI technology is prone to some errors"
I fact I would suggest that along with risk assessments it is seriously dangerous as it stops users questioning results and using common sense and this is...
Show full commentAs Sundar Pichai said "current state of the art AI technology is prone to some errors"
I fact I would suggest that along with risk assessments it is seriously dangerous as it stops users questioning results and using common sense and this is now becoming a tool used by criminals to defraud the public etc.
Show less of commentcatandmouse
Community Member 3 weeks agoand there are a lot of criminals out there that are using AI and how are these people getting a lot your details
my Newham
Community Member 3 weeks agoI have just completed the survey. I feel that increasingly the Government and the NHS are implementing systems that we have to use' sometime a very short notice. These systems like the replacement for the 8am GP contact is now online....
Show full commentI have just completed the survey. I feel that increasingly the Government and the NHS are implementing systems that we have to use' sometime a very short notice. These systems like the replacement for the 8am GP contact is now online. Not everyone is tech savvy and more consideration and respect needs to given to the general public before delivery. We also need to consider people who might have a disability who may not have access to the extra support that AI might required.
A solution would be more notice and perhaps some where to have generalised training.
Show less of commentCaring-Local-Baby
Community Member 3 weeks agoThat's a good point. One thing that might be helpful to hear is that if you have trouble with tech, my understanding is that you can still call them - the new system is to lessen the burden on patients to sit on phonelines for sometimes...
Show full commentThat's a good point. One thing that might be helpful to hear is that if you have trouble with tech, my understanding is that you can still call them - the new system is to lessen the burden on patients to sit on phonelines for sometimes hours at a time. Another thing that may be positive is that GPs go through all online consultation submissions (real people not AI (at the moment)). A friend who is a GP of mine can tell that people think it's AI from the language they use but no, GPs go through each submission to make a call on next steps.
Show less of commentcatandmouse
Community Member 3 weeks agoI don't work for me and a lot of people who have learning difficulties learning tech now I have memory problems that's due to having dyslexia I also have learning difficulties who are in the same boat as me I know my limits as other people...
Show full commentI don't work for me and a lot of people who have learning difficulties learning tech now I have memory problems that's due to having dyslexia I also have learning difficulties who are in the same boat as me I know my limits as other people do I 100% disagree with AI but i think that AI should be kept at a limit that does not disrupt or make job losses for people where AI takes over
Show less of commentcatandmouse
Community Member 3 weeks agoif AI does take over then our NHS and doctors they could end up being on the scrap heap
gjc
Community Member 3 weeks agoAI is here and here to stay - no choice about that.
Where we can make an important difference is by creating a regulatory framework which prevents exploitation through AI and which guards our privacy.
catandmouse
Community Member 3 weeks agoyou are wrong everyone does have a choice and there will be no privacy
Liz Mann
Community Member 3 weeks ago
Show full commentWhat opportunities, if any, do you think AI brings?
Too many people call something AI when it's just a sophisticated computer system. Systems that can alalyse a lot of data, make comparisons, see patterns and so forth give us the opportunity...
Show less of commentWhat opportunities, if any, do you think AI brings?
Too many people call something AI when it's just a sophisticated computer system. Systems that can alalyse a lot of data, make comparisons, see patterns and so forth give us the opportunity to find out a lot. They can try millions of things to see what might work, without having to actually make the things and so forth. These are all great for science, medicine etc.
What challenges, if any, do you think AI poses?
The big challenge is that most folk don't understand that what they call AI is just a badly trained computer system digging through data and trying to create (that is, make up) an answer. Most large language models, which is the kind of AI most folk see, hallucinate and lie (they don't know it's not true) all the time, and humans think it's true and tell others. Sigh.
Nyg
Community Member 3 weeks agoPeople should embrace AI it is here to stay. There are still a lot of unknowns and exploring to do with AI but it depends on how you see it and use it. Some see it as a threat and some see it as a potential opportunity. Yes there are a lot...
Show full commentPeople should embrace AI it is here to stay. There are still a lot of unknowns and exploring to do with AI but it depends on how you see it and use it. Some see it as a threat and some see it as a potential opportunity. Yes there are a lot of people using and misusing AI right now!
Show less of commentMy suggestion is to learn more. The more informed you are the better. There are plenty of AI courses available online. Go through eventbrite to find the right course for you.
Have discussions on chat sites/rooms and try and get as many facts around AI.
Most of all is to use it! Try and teach yourself on the go!
Liz Mann
Community Member 3 weeks agoI am a trained computer scientist. I know a lot about so-called AI.
catandmouse
Community Member 3 weeks agoI'm sorry but I disagree with you there are so many people that will slip the net like people with learning difficulties and other people AI should be kept at a minimum without disrupting peoples lives
catandmouse
Community Member 3 weeks agoIt brings bad stuff like job losses criminal activity wrong information
Nyg
Community Member 3 weeks agoIt depends how you see it? The ones that embrace it will adapt and become employed. The ones that fear it and shy away will be left behind. The key is explore and find out for yourself. Get help from reliable, reputable and credible people...
Show full commentIt depends how you see it? The ones that embrace it will adapt and become employed. The ones that fear it and shy away will be left behind. The key is explore and find out for yourself. Get help from reliable, reputable and credible people. If they are qualified with good morals and ethics then you’ll be taught correctly. Unfortunately in the world we live in from day 1 there was good and bad. There always will be people that cheat, misbehave, lie, break the law and hurt others. We need use our common sense and our own good intentions to try and help AI regulate correctly…..in this world today there are too many takers and less givers to good! So you could be right….AI is unregulated….we are bound to see bad. AI is already being misused! I still feel some good will come from it and that we need to embrace.
Show less of commentMia at Talk London
Official Representative 3 weeks agoDear catandmouse,
Thank you for contributing to our discussion on London’s AI future.
I’m sorry to hear that you’ve been struggling with your mental health.
We’ll follow up with you over email with some resources that could help support your mental health, so please look out for us in your inbox.
Wishing you all the best,
Mia
Talk London team
wikipedant
Community Member 3 weeks agoI feel like far too many people are using AI/LLMs as a replacement for thinking for themselves. AI is just a tool in the toolbox and can be used for loads of repetitive tasks. What people don't grasp though is that it's not actually smart...
Show full commentI feel like far too many people are using AI/LLMs as a replacement for thinking for themselves. AI is just a tool in the toolbox and can be used for loads of repetitive tasks. What people don't grasp though is that it's not actually smart. It's just very good at statistics and presenting information with confidence, even though it's often complete and utter fiction.
People need a far greater understanding of what an LLM actually is and what it's doing.
Also, the golden rule with AI is to trust, but verify.
AI still can't replace experience. It also doesn't have the same ability to understand context and emotion as a human does. It's great at a lot of things that can help people work smarter and not harder, but you still need to be able to understand/explain what it's doing, and that's where experience comes into it.
I personally use AI at work to help me with writing code. My general workflow is to use AI to write my test suites, while I write the actual code that does things. That way I know what it's doing and just don't blindly trust a statistical model. If I need advice on how to do something, I'll ask, but I will never implement anything I don't fully understand.
I'll reiterate. AI is a tool that can complement, but not replace human thought.
Show less of commentCosmic
Community Member 3 weeks agoI agree. I have been in IT for 30+ years. Every time a new technology comes about, people run around like their hair is on fire.
Show full commentWhen MS365 arrived, there were techies who refused to use it and insisted on on-prem servers. They are now...
I agree. I have been in IT for 30+ years. Every time a new technology comes about, people run around like their hair is on fire.
When MS365 arrived, there were techies who refused to use it and insisted on on-prem servers. They are now gone. People complain about kids looking at phones, but if you look at historical images, they are staring at the newspaper. My kids have been using online system for years. They build incredible worlds on Minecraft and Roblox. That has not stopped my youngest from getting DofE Gold and Platinum Chief Scouts award, canoeing the Long Loch in Scotland and getting his dream job (on the railways, go figure). My eldest has just finished a degree in Photography and is starting his own business.
I have wide-ranging experience in IT, mainly because I work hard to keep current and relevant. LLM's (or AI's as people insist on calling them) are just another tool. Over the last week, with the help of Codex, I have built a file anonymiser so we can put files into an LLM for analysis without worrying about PII (Personally Identifiable Information) escaping. A script that will format files for one of our PM's, saving him hours, and a pile of other small tools. I have also diagnosed some server issues (no LLM involved). When your PC or server dies, who will fix it? A techie with a screwdriver.
Too many people expect "the government" or "them" to fix "it", without even trying to help themselves. I know, as I spend time on a support desk as well.
Instead of moaning, LEARN about your "enemy."
I see too many people on FB asking questions that a quick search would resolve.
As wikipedan said, the golden rule with AI is to trust, but verify, and AI is a tool that can complement, but not replace human thought.
Last thought. NO AI has ever sat there and thought, "I know, I'll make some deep fake porn". If you hit your thumb with a hammer, is it your fault or the hammer's? Is it the AI's fault or the sicko that told it to make the porn?It's a machine
Show less of commentdinomick
Community Member 3 weeks agoI am retired but used to work with computers and IT. I am at a loss to see in what way AI and IT has made our lives better. AI will abolish jobs that require employees to think and make decisions. It will funnel money and power to a toxic...
Show full commentI am retired but used to work with computers and IT. I am at a loss to see in what way AI and IT has made our lives better. AI will abolish jobs that require employees to think and make decisions. It will funnel money and power to a toxic elite. Social interactions will be conducted via absurd fake personalities. Datacenters will devour the land around every city with their unprecedented energy demands and record carbon emissions. My advice to the Mayor and AI and jobs Taskforce is that jobs that involve traditional human skills should have priority.
Show less of commentcatandmouse
Community Member 3 weeks agoI do agree with you
rch.hernandez0
Community Member 3 weeks agoI think AI helps us in focusing on strategic planning & decision making than on doing repetitive tasks especially in dealing in high volume of data in businesses & nowadays people wanted fastest results & increase on demand and with this AI...
Show full commentI think AI helps us in focusing on strategic planning & decision making than on doing repetitive tasks especially in dealing in high volume of data in businesses & nowadays people wanted fastest results & increase on demand and with this AI comes into picture.
For challenges, it would be the matter on how people use AI because some people use AI for spreading wrong information & biases. Another concern is the privacy of people and the Cyber security issues when using AI and people fear that AI remove jobs.
With these challenges it is important that the public has the awareness and be responsible in using AI. The government's role must be providing people with positive information on how AI can improve the lives of people from different groups from students, elderly, the disabled and the businesses and developing a good practice in usage and dealing with risks and regulation are also essential.
Show less of commentcatandmouse
Community Member 3 weeks agoso in your first paragraph you think that AI should do our thinking for us my question is to you is that we shouldn't be thinking for ourselves and relying on AI is not our parents or our teacher we should not be having our thinking done...
Show full commentso in your first paragraph you think that AI should do our thinking for us my question is to you is that we shouldn't be thinking for ourselves and relying on AI is not our parents or our teacher we should not be having our thinking done for us
Show less of commentPaolo72
Community Member 3 weeks agoWell! There would be opportunities for more labor and workforce security by watching camera, deploying security teams quicker across London.
Show full commentWell! There would be opportunities for more labor and workforce security by watching camera, deploying security teams quicker across London.
Show less of commentcatandmouse
Community Member 3 weeks agosecurity are not allowed to do anything any more apart from watching criminals and call the police and the way they act nowadays it apauling
Bluecloud
Community Member 3 weeks agoI think the questionnaire is an unhelpful distraction on where the Mayor should be targeting attention.
- The public needs to understand how AI uses their data, how to spot algorithmic bias, and how to query public services effectively.
- Align...
Show full commentI think the questionnaire is an unhelpful distraction on where the Mayor should be targeting attention.
We keep seeing how AI introduces bias when misused, the most important training program is internally within the public sector and their support organisations.
Show less of commentTransientJay
Community Member 3 weeks agoAI is a tool, just like the internet is. You can choose to use it to help yourself or others, or the complete opposite.
AI is happening, and will continue to grow- Those who embrace it will have an advantage over those who don’t.
As a society...
Show full commentAI is a tool, just like the internet is. You can choose to use it to help yourself or others, or the complete opposite.
AI is happening, and will continue to grow- Those who embrace it will have an advantage over those who don’t.
As a society, we need to embrace it but also minimise the negative effects as much as possible without damaging progress.
Show less of commentdmb
Community Member 3 weeks agoI am concerned that politicians do not fully understand or appreciate the changes that AI will have on employment, society and the potential wide scale use of AI. They talk about we must have it and must use it, but either don't want to...
Show full commentI am concerned that politicians do not fully understand or appreciate the changes that AI will have on employment, society and the potential wide scale use of AI. They talk about we must have it and must use it, but either don't want to recognise the job losses or just state oh well there will be different jobs. So what are these different jobs and why are we not seeing these new jobs and roles now. By the time our politicians realise the impact that AI will and is starting to have on people, families, employment, society and our lives it is going to be too late.
Show less of commentcatandmouse
Community Member 3 weeks agopeople have bills to pay rent and mortgages to pay plus food and other stuff people will lose their jobs with AI and a lot of people could end up homeless and the way in trying to get back into a job is so much more difficult nowdays to go...
Show full commentpeople have bills to pay rent and mortgages to pay plus food and other stuff people will lose their jobs with AI and a lot of people could end up homeless and the way in trying to get back into a job is so much more difficult nowdays to go get back into work
Show less of commentCaring-Neighbo…
Community Member 3 weeks agoThis discussion is too general and shows to me that this enquiry and research doesn't know nearly enough about what is really going on which is not all surprising to me considering how woeful the government has been so far on anything and...
Show full commentThis discussion is too general and shows to me that this enquiry and research doesn't know nearly enough about what is really going on which is not all surprising to me considering how woeful the government has been so far on anything and everything to do with AI.
There needs to be a clear distinction made between 'Generative AI' (GenAi) and just 'AI'.
GenAI is the LLMs (Large Language Models) like ChatGPT, and image generators like MidJourney, Claud, Gemini.
To me the very barest minimum of using generative fill in Photoshop to extend the blurry background of an image for a poster or web banner is fine.
But using it to create entire concepts and imagery from scratch?
NO. Never.
AI was built on stolen works from humans all over the world.
It is the dodgiest of the dodgy. It you have an integrity or ethics, you will not get sucked in to this show of fakery.
Furthermore it guzzles our most precious resource - water! Gallons and gallons every single time you use it, and not 2nd hand old water, brand new fresh as snow water.
Wake up people, this is a fast track to hell.
Add to that, using and LLM for writing - goodbye your ability to think. Here comes dementia.
It's already been showed to permanently damage the millions of students using it. There's no going back once you've gotten hooked.
Anyone see the animated movie 'Wall-E'? See it now.
AI is not a magic wand that will advance our world.
It is an axe that's already severed millions of jobs around the world - great, creative, important, HUMAN jobs.
If no one can work to make money, who is buying all those subscriptions and products huh? Not us. We will be homeless and starving.
Say NO to AI.
I have tonnes of articles on proven outcomes for all of this, I've been studying it since it first started 3 years ago. So don't even try to discredit me.
Show less of comment