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Welcome to the new Talk London

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After a few surveys, several rounds of user testing and a discussion with some sneak peeks of our new designs, we’re very happy to welcome you to the new Talk London! 

The platform is still in beta version, which means that it is not the final version and more edits and updates will follow. 

Our old platform last got a make-over in 2017 and the technology it was running on needed a full upgrade. We used the opportunity to make improvements based on your feedback. 

What’s new?

  • A fresh design, but we kept our familiar pink colour as so many of you told us you liked that.  

  • Big consultations are now gathered on an ‘issue page’, where you can read more about the background, see the different stages in the timeline and find all the related surveys and discussions together. This was a new feature a lot of you were keen to see.  The page you’re on now is an issue page, and going forward this is how we’ll present our work. 

  • Lots of you told us you don’t always comment on our discussions, so we’ve created new and easy ways to have your say. To show your support for another member’s comment or idea, you can now click the little arrow to ‘upvote’ it or click the heart icon to show you care.  

As always, your feedback is very welcome! It will help us improve Talk London over the next few months, as we continue to shape our new platform. 

What do you think of our new online community platform? What features are you most looking forward to use? 

Tell us in the discussion below. 

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Comments (161)

Avatar for - Sumatran elephant
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Less is more. Simpler search function. Online web chatbot would be excellent, if having difficulties navigating or inputting.

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Thank you for the feedback April17.

If you're having difficulties navigating or inputting, you can always contact us via the link in the footer at the bottom of every Talk London page. The team are usually very quick to help out!

Talk London

Avatar for - Tiger
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Don't comment on anything that doesn't interest or impact us but the new site absolutely must have a search function. Thankfully I have a Norton vault to look after my passwords as would never remember a 12 letter/digit/upper/lower...

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Don't comment on anything that doesn't interest or impact us but the new site absolutely must have a search function. Thankfully I have a Norton vault to look after my passwords as would never remember a 12 letter/digit/upper/lower/character combo otherwise!

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Thank you for your feedback Hillibee.

A search function has been a highly requested feature. We're working with our developers to keep improving the site and you should see some changes in the near future.

Talk London

Avatar for - American pika
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I wasn’t impressed. Password too long & I went round in circles trying to find survey to fill in. Going to do something else

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I have yet to see the topic that I am most interested in, notably climate change. Particularly after this last weekend. The mayor says it’s important. Boris says it’s important. LTN’s only increase pollution and carbon from slow moving cars...

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I have yet to see the topic that I am most interested in, notably climate change. Particularly after this last weekend. The mayor says it’s important. Boris says it’s important. LTN’s only increase pollution and carbon from slow moving cars and keep it all on main roads. Mor important is construction but no one mentions that. The demolition and rebuilding (with lots of concrete and use of low water supplies) is releasing a lot of greenhouse gases. But the Mayor simply encourages this. If it was to build homes it might be more acceptable but with a short radius of my home there a 3 building projects - all offices. Not too far away by Blackfriars Bridge is a huge office and retail park. No homes. When is this lunacy going to stop? When summer heatwave temperatures go up to 50 degrees??

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Avatar for - Sea turtle
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where is the search function
where are all the discussion forums listed, i.e. the types

Avatar for - Colombian spotted frog
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The UX is basically broken on mobiles once comments start coming in. The email link back to the discussion to see what someone's reply is, simply shows you your post, plus some things which are not labelled comments, do not appear in a...

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The UX is basically broken on mobiles once comments start coming in. The email link back to the discussion to see what someone's reply is, simply shows you your post, plus some things which are not labelled comments, do not appear in a 'tree' under your original post plus you don't seem to be able to reply to folks' comments?

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Avatar for -
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Passwords of minimum character length of 12 is far too long. Most websites require minimum length of 6. I have to reset my password every time I want to access the site.

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You wanted me to fill in a survey. But your password requirement is stronger than National Savings and HMRC!!. Time to wake up or give up? I refuse to reset my password yet again. Your requirement is disproportionate and just plain...

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You wanted me to fill in a survey. But your password requirement is stronger than National Savings and HMRC!!. Time to wake up or give up? I refuse to reset my password yet again. Your requirement is disproportionate and just plain stupid:
Your password must contain:
• at least one standard punctuation mark or symbol (for example, !$#,%)
• at least one upper case letter
• at least one number
• at least 12 characters

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every time I come I have to re-set my password and the procedure is so infuriating that I give up in disgust. In particular why do your requirements for a valid password appear on the screen only AFTER I have dreamed up a memorable pasowrd...

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every time I come I have to re-set my password and the procedure is so infuriating that I give up in disgust. In particular why do your requirements for a valid password appear on the screen only AFTER I have dreamed up a memorable pasowrd and typed it in twice?.

anyone would think I was entering fort Knox.

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Hi Michael

Thank you for your feedback and please accept our apologies for the frustrations caused.

We will look into this, as you shouldn't need to reset your password every time you log on.

Our developers are currently working on the password issues, so this should all run much smoother in the near future.

Have you been able to take part in our latest surveys?

Talk London

Avatar for -
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The Topics list needs to be changed so that Open Topic discussions are listed and clearly marked. Fed up with going to one Topic after another only to find that all the discussions are Closed. I simply do not have the time to hunt around...

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The Topics list needs to be changed so that Open Topic discussions are listed and clearly marked. Fed up with going to one Topic after another only to find that all the discussions are Closed. I simply do not have the time to hunt around, endlessly clicking. So I don't bother.

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I second the feedback from my fellow community member (livehere) about the lack of 'open discussions'
it's very off-putting to me.

I expected to find lively 'open' topics in here and so far, It looks as if my expectations were unrealistic...

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I second the feedback from my fellow community member (livehere) about the lack of 'open discussions'
it's very off-putting to me.

I expected to find lively 'open' topics in here and so far, It looks as if my expectations were unrealistic.

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Hi livehere and trevor E

Thank you for sharing your feedback. We will look into this.

What kind of discussion topics would you be most interested in?

You’ll always find the latest opportunities to have your say on our homepage.

We’re currently working with City Hall’s policy teams to set up new surveys and discussions. You’ll get an email every time there’s a new opportunity to have your say. Please keep an eye on your inbox.

Thanks for taking part!
Talk London

Avatar for - Pangolin
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This site is baffling. Random number of posts displayed on each page (sometimes zero), and as others have pointed out, when I get an email notification that someone has commented on my post, the link in the email doesn't take me to my...

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This site is baffling. Random number of posts displayed on each page (sometimes zero), and as others have pointed out, when I get an email notification that someone has commented on my post, the link in the email doesn't take me to my comment, so I can't find it. Internet forums have been around for decades, these problems have all been solved repeatedly.

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Avatar for - American pika
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I have to echo what others have said here...email notification tells me that someone has responded...I log on here to see the response and no sign of it nor of any way to access it. How odd.

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Hi Stuart

Thank you for your feedback. You will receive a notification when members react to your comment by clicking the upvote or the heart in the top right corner of your contribution. We can see that you've received a few of those reactions to your comment below.

The notification emails should also include a link to your profile, where you update the frequency of these notifications.

We hope this helps.

Talk London

Avatar for - American pika
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I'm troubled by the proposed expansion of ULEZ to include the whole of Greater London. Don't get me wrong, I'm all in favour of clean-running vehicles, as such, pinning the date to 2005 registered petrol vehicles is to miss the mark by a...

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I'm troubled by the proposed expansion of ULEZ to include the whole of Greater London. Don't get me wrong, I'm all in favour of clean-running vehicles, as such, pinning the date to 2005 registered petrol vehicles is to miss the mark by a country mile. As you may have surmised, I run an appreciably older vehicle (1991) which, because of its age, I would be liable to pay the daily ULEZ charge. Going by the emissions read-out on its MoT test, it emits only 86ppm of unburnt hydrocarbons. The MoT requirement is that the figure be less than 1200ppm. I think everyone would agree that 86ppm is significantly lower than 1200ppm! Is it not unreasonable to think therefore that there may be very much newer cars (post 2005) which, by their age are NOT liable to pay the ULEZ charge but which are far higher polluters than my clean running 1991 car? Mr. Khan...please do not focus on simply the age/year in which the vehicle was registered but look to how cleanly it runs based upon the emissions reading of the MoT test.

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Avatar for - Sumatran elephant
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When logged out I can see replies to my posts, when logged in I can't. Pointless. Isn't a discussion board or forum if you can't have a conversation.

Avatar for - Gorilla
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Or sort the comments, or search them. Glad it isn't just me.

Avatar for - Adelie penguin
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Almost impossible to log onto a discussion, just going round in circles - really annoying.

Avatar for - Adelie penguin
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* Password rules are too onerous. It may be official recommendation - for top secrets. But not for things like this, surely! A (typical for bureaucracies) rigid mindset regardless of context.

* Demographic etc information too...

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* Password rules are too onerous. It may be official recommendation - for top secrets. But not for things like this, surely! A (typical for bureaucracies) rigid mindset regardless of context.

* Demographic etc information too excessive - birth month is 🤦‍♂️ ridiculous.

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Avatar for - Sumatran elephant
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Absolutely spot on it is deliberately complex ULEZ payment site the same
In any case my personal experience of consultations etc is that the decision is already taken
ULEZ website doesn't accept the word assumption !

Avatar for - Koala
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If we were to discover how much was spent on the ULEZ zone, I would think we should be ashamed of ourselves. All those cameras and signs at every junction of the North and South Circulars must have cost a large fortune. Given that soon...

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If we were to discover how much was spent on the ULEZ zone, I would think we should be ashamed of ourselves. All those cameras and signs at every junction of the North and South Circulars must have cost a large fortune. Given that soon they will be redundant as electric/hydrogen vehicles take over, how much better it would have been to reduce the cost of public transport.

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Yes the ULEZ was about raising taxes but it's a very expensive way to do so and has taken many £millions out of the London economy. And it will soon have little impact on air pollution.

Avatar for - Sumatran elephant
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Totally true especially as it has just been announced ulez zone moving out to M25 further the mayor seems to totally ignore the atmospheric particulate pollution caused by the construction industry and continues to subsidize so called...

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Totally true especially as it has just been announced ulez zone moving out to M25 further the mayor seems to totally ignore the atmospheric particulate pollution caused by the construction industry and continues to subsidize so called affordable housing near some of the most polluted roads in London

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Avatar for - Tiger
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Oh my gosh a web forum is old tech not hard to get right. How can you mess it up?
Just make it clear where to start a discussion and go.
What is this conversation still closed coming up from 2019?
Sort it out. This is an opportunity to...

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Oh my gosh a web forum is old tech not hard to get right. How can you mess it up?
Just make it clear where to start a discussion and go.
What is this conversation still closed coming up from 2019?
Sort it out. This is an opportunity to gauge how we are feeling and you can't get it right.
It's simple.
We have machete weilding people on the streets. Weed smoking in the streets. You have shut all the roads and charging twice to drive down the roads that are open and God forbid you drive more than 20mph whilst an ebike or scooter fly by at 30mph and they don't have to pay and they have right of way. It really is a zoo. Congrats. Like the movie title we made a zoo.

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Avatar for - Vaquita
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I would like to open and or join a discussion on how the Mayor of London and social agencies and law enforcement in London are working together to combat Cyber Abuse and Domestic Abuse. Working together on this will
improve the lives of...

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I would like to open and or join a discussion on how the Mayor of London and social agencies and law enforcement in London are working together to combat Cyber Abuse and Domestic Abuse. Working together on this will
improve the lives of individuals and families, bring digital literacy and cyber safety to all throughout London. We need joined up innovation.

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Avatar for - Colombian spotted frog
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This site is horrendous ,took ages to get in

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This site is horrendous ,took ages to get in

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Avatar for -
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Welcome to Talk London and thank you for your feedback. We're sorry to hear that the registration process took a while, but we're very glad to see you online.

Have you been able to take part in any of our other surveys or discussions? You can always find the latest ones on our homepage.

Talk London


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