Artificial Intelligence (AI) in London
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1337 responses | 18/05/2026 - 21/06/2026
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Artificial Intelligence (AI) is changing how we live and work. It’s used in hiring decisions, in everyday tasks and part of the skills employers are looking for.
To help City Hall make sure AI benefits all Londoners, we want to hear from you:
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Thinking about work and jobs in London...
- What opportunities, if any, do you think AI brings?
- What challenges, if any, do you think AI poses?
Luke from City Hall will be reading your comments and joining in the conversation.
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The discussion ran from 18 May 2026 - 21 June 2026
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Log into your accountPonyanna
Community Member 1 month ago- It will be helpful for medical research and other areas where large amounts of data need to be sifted
- There is a risk of reliance on AI generated results, to the detriment of people's ability to think for themselves and with a risk of...
Show full comment- It will be helpful for medical research and other areas where large amounts of data need to be sifted
- There is a risk of reliance on AI generated results, to the detriment of people's ability to think for themselves and with a risk of perpetuating bias and mistakes
Show less of commentcatandmouse
Community Member 1 month agoI don't think that AI will be any good because I think that it would cause a hell of a lot of job losses up and down the country remember you are only a number in your work force it's like machines if you have a hundred people in your work...
Show full commentI don't think that AI will be any good because I think that it would cause a hell of a lot of job losses up and down the country remember you are only a number in your work force it's like machines if you have a hundred people in your work and some company say's that we can help you save money for less than all of your employers and can do the job twice as fast the director will choose the machines and make you all redundant and employ 2 or 3 people that will look after the machines and look haw much much money they will be making and saving this goes with AI it is already going on look at amazon there will be a hell of a lot of unemployment and the is not much work about and the people that only known one trade all of there life they will find it more difficult to find another job and in fact all people so I disagree with AI in that respect and I disagree with these chat bots when you need to speak to a real person you get a chat bot that doesn't give you the answers that you are looking for in stead you have jump on busses spend half of the day and find the company to find out it's closed and only certain days that it's open few times a week these chat bots can give you the wrong information It's like that they don't want to have human interaction now more or they have done away with customer services and replaced it with a chat bot so I am against IA new machines that get rid of workers and chat bots let people keep their jobs otherwise there will be several hundred people trying to get in to a company that has only got one advertisement for one worker
Show less of commentKBNBOK
Community Member 1 month agoYou make several relevant observations. It is difficult to read your text though when you choose not to use any punctuation.
I am not the grammar police (😂) but a solid block of writing, without any breaks will lead to most readers...
Show full commentYou make several relevant observations. It is difficult to read your text though when you choose not to use any punctuation.
I am not the grammar police (😂) but a solid block of writing, without any breaks will lead to most readers ignoring it. That would be a pity as you have obviously given the problem some thought and have something sensible to contribute.
Apologies if this reads as being patronising but it just seems a pity that what you bring to the discussion might be ignored, when with the addition of some simple commas, full stops and.........
.....line breaks or paragraphs, more folk might take notice of your contribution.
Show less of commentcatandmouse
Community Member 1 month agoI am dyslexic so l'm sorry if you did not understand properly I have to have the spell check all the time comers and all that lot I don't know where to put them most of the time it's difficult for me too
Anonymous - deleted by community member
Community Member 1 month agojoansgibson
Community Member 1 month agoThe term AI covers a wide range of what are just computer tools. When used by professionals for such things as medical research, debugging code etc. the AI tools are good and being made better. When used by companies and councils to reduce...
Show full commentThe term AI covers a wide range of what are just computer tools. When used by professionals for such things as medical research, debugging code etc. the AI tools are good and being made better. When used by companies and councils to reduce the workforce by having AI slop being a customer contact the tool and implementaion is appaling. I leave businesses who will not allow me quickly to talk to a human.
Show less of commentNX9
Community Member 1 month agoI think with the recent changes in the UK, including very high youth unemployment. Being able to speak to a human regarding customer support may start to be a luxury as companies are likely to be incentivised to use AI systems which will...
Show full commentI think with the recent changes in the UK, including very high youth unemployment. Being able to speak to a human regarding customer support may start to be a luxury as companies are likely to be incentivised to use AI systems which will look cheaper or more cost effective.
Show less of commentVoice
Community Member 1 month agoAI will be used (sooner or later) to replace jobs. It has started in the NHS, eg trying to book GP appointments, ie replacing human receptionists. It is often promoted as a means to make services more efficient, but over time, you...
Show full commentAI will be used (sooner or later) to replace jobs. It has started in the NHS, eg trying to book GP appointments, ie replacing human receptionists. It is often promoted as a means to make services more efficient, but over time, you decreasingly interact with a human and instead with a 'machine'/device. Eg digital check-ins for medical appointments. I fear that it may be demonic in origin* as it is starting to reduce our interactions with other people and making it harder for people to find secure work and support themselves & their families. It slowly makes us anti-social and normalises having to interact with devices rather than people in certain sectors. (*Not the tech firms as such, but the influence of satan in the world, turning people against each other and turning tech against us, but under the guise of it being all for our good).
Show less of commentalondonerwrites
Community Member 1 month agoI worry most about AI ownership. AI will become the intellectual hub for many of us, which means it will become crucial to decision making on decisions that impact everyone. The problem is that most of the AI services are owned by a very...
Show full commentI worry most about AI ownership. AI will become the intellectual hub for many of us, which means it will become crucial to decision making on decisions that impact everyone. The problem is that most of the AI services are owned by a very small number of people, many of dubious political sensibilities. The challenge is that AI ownership will concentrate power over the intellectual hub of humanity in a tiny number of right-leaning hands. I fear a host of dangers in that outcome.
Show less of commentNX9
Community Member 1 month agoI agree. I think AI is a very powerful technology and its relevance and importance is slowly becoming more visible and obvious to non specialist audiences including large sections of the general public.
For what its worth, I think AI...
Show full commentI agree. I think AI is a very powerful technology and its relevance and importance is slowly becoming more visible and obvious to non specialist audiences including large sections of the general public.
For what its worth, I think AI, specifically machine learning, and image classification are massively helpful and have provided benefit in terms of faster and more robust analysis of medical images. I attended a workshop at the University of Oxford. The performance of various image classification and decision support systems was demonstrated. AI has a lot of use cases, particularly in oncology and certain aspects of radiology. I am pleased to see this as a use case as there is real benefit for people which would have not been the case without the technology.
I think AI use raises a lot of thorny issues. Namely which groups of people have access to or even understand the technology at a deeper level in terms of programming, algorithm design and implementation. One scenario which is possible but I now think is now more utopian is that AI is used to improve healthcare (e.g precision medicine) health services, public services and education / work / career development.
Without more widespread discussion and legislative change their could be significant harms.
Show less of commenteva-chloe
Community Member 1 month agoI believe that we need accessible training of how to use AI and how to best adapt!
Liz Mann
Community Member 1 month agoThe problem with AI is that too many people believe that it gives correct answers to questions, and 'knows' things - it does not. It makes up answers and tells outright lies - it does not know they are lies! Many search engines now bring up...
Show full commentThe problem with AI is that too many people believe that it gives correct answers to questions, and 'knows' things - it does not. It makes up answers and tells outright lies - it does not know they are lies! Many search engines now bring up an AI response first, and I can see that most of the ones I get are WRONG.
Show less of commentNX9
Community Member 1 month agoAI Hallucination is a big issue and some large companies in the legal sector have been "caught red handed" so to speak confidently asserting non existent case law to support legal claims.
I think critical thinking in terms of accurately...
Show full commentAI Hallucination is a big issue and some large companies in the legal sector have been "caught red handed" so to speak confidently asserting non existent case law to support legal claims.
I think critical thinking in terms of accurately assessing AI claims will be come clearly important over time. Particularly in sensitive work domains / in the professions.
Show less of commentCaring-Local-Baby
Community Member 1 month agoI am worried about how AI will impact employment opportunities for young adults. It has been concerning is that I am not sure if AI companies and/or politicians have a plan for this with the rise of AI use. In talks I've watched and...
Show full commentI am worried about how AI will impact employment opportunities for young adults. It has been concerning is that I am not sure if AI companies and/or politicians have a plan for this with the rise of AI use. In talks I've watched and publications I have read, CEOs of AI and social media companies reassure that it will "all be okay" but don't have anything more concrete to say than that. It is reassuring that the Mayor has set up a taskforce to look directly at this. It would be reassuring to hear from the Mayor's taskforce about how politicians are considering it's impact (for better or worse) and what they can do to make most of opportunities and mitigate challenges.
Show less of commentCaring-Local-Baby
Community Member 1 month agoTo answer the other question: Maybe the benefits of AI are that it will get rid of tedious jobs and politicians and CEOs alike will somehow transform character, and return profits to create a universal income for all citizens. So we can...
Show full commentTo answer the other question: Maybe the benefits of AI are that it will get rid of tedious jobs and politicians and CEOs alike will somehow transform character, and return profits to create a universal income for all citizens. So we can live lives of leisure, spend more time with family and friends, and less time working.
Show less of commentNX9
Community Member 1 month agoI mean. I think AI has significant potential, both for better or worse. In a positive scenario AI and associated systems could provide significant acceleration of medical science and scientific development more broadly. This is already...
Show full commentI mean. I think AI has significant potential, both for better or worse. In a positive scenario AI and associated systems could provide significant acceleration of medical science and scientific development more broadly. This is already happen and AI has demonstrated its impact with scientific innovation by the likes of companies like DeepMind in terms of successfully predicting protein 3d structure that has benefits for medicine, biotechnology and linked scientific domains.
I have consistently seen slightly more worrying cases in the world of work. I read online that several of the "Big 4" accountancy have significantly decreased graduate recruitment.
On the front page of City AM today (20th May) its stated on the front page that "Standard Charted has announced plans to slash almost 8,000 back office roles, stoking fears about the wide scale threat of artificial intelligence poses to the global job market".
I feel sorry for graduates and young people more broadly. There are several factors that have come together at the same time which means competition for jobs is substantially higher than in the recent past.
There needs to be reasonable opportunities for young people to gain in demand skills for the labour market and to improve their employability.
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