• Reference: 2011/0304
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

How have you improved accessibility to public transport since you were elected?

• Reference: 2011/0303
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

I am disappointed to see that a possible option of utilising the Catford Loop to stations to Bromley for a southern extension of the Bakerloo line does not seem to be under consideration. This is of concern especially given that the South London Line proposed mitigation service between Victoria and Bromley South is not to be funded. Why is this the case and could consideration/inclusion be given to this idea?

• Reference: 2011/0302
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

When can the outcomes of the TfL/LU review into a potential southern extension to the Bakerloo Line be expected?

• Reference: 2011/0301
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

An Oyster Pay As You Go customer has alerted me to a situation at South Croydon station whereby on leaving the station in the evenings the ticket office/foyer is often closed, leaving passengers to exit the station by a side gate. This exit does not have an Oyster reader so PAYG customers cannot 'touch out' and will be overcharged. Could TfL please work with the train operator and Network Rail to rectify this?

• Reference: 2011/0300
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

A user of Oyster Pay As You Go has indicated that on transferring from Waterloo to Waterloo East station, it is unclear where or if passengers are required to touch in and out. Will TfL work with the train operators concerned and look at how signage may be used to improve this situation and prevent people from being inappropriately charged?

• Reference: 2011/0299
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

Following press coverage about overcharging for Oyster Pay As You Go users, I have received this message from an Oyster user and would welcome your comments on what you propose to do about this problem: 'As a frequent user of pay as you go Oyster on the overground rail network I have lost count of the number times I have been overcharged for journeys across the network. Luckily as I do not use auto-top i have been able to spot when this happens but I am quite sure many don't. On each occasion I have been overcharged I have then...

• Reference: 2011/0298
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

Please list the dates and attendees of meetings yourself or GLA/LDA officers have had with the boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark to discuss the 'five borough' solution for the regeneration of Crystal Palace Park.

• Reference: 2011/0297
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

The Disabled Parents' Network (DPN) have told me that, despite being eligible for Dial-a-Ride, many of their London members do not use the service because of an apparent inability to accommodate their young children. This would appear to be due to a lack of availability of suitable car-seats for Dial-a-Ride vehicles. Further, when Dial-a-Ride offer to send an alternative taxi or private hire vehicle these are often unavailable, which therefore negates Dial-a-Ride as a transport option for this group of passengers. I understand that Dial-a-Ride informed DPN over a year ago that a possible suitable car-seat was being investigated but...

• Reference: 2011/0296
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

Under the previous administration, the Taxicard scheme was 'topped up' by TfL to ensure that participating London boroughs were able to provide a consistent and low cost service. The boroughs are experiencing pressures with regard to the funding of Taxicard at present which is in turn impacting on users, for whom Taxicard is an important service. Will you look into ways you and TfL might be able to assist in this regard?

• Reference: 2011/0295
• Question by: Valerie Shawcross
• Meeting date: 26 January 2011

Please advise how many complaints were received about London Underground services - by line and in total - in the four week 'railway period' following 17th November 2010.