• Reference: 2011/1270
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

Mike Brown recently stated that the recent problem on the Jubilee Line on the 19th April was the fault of the contractor Alstom. Have you sought an explanation from Alstom? Will you be seeking any compensation?

• Reference: 2011/1269
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

We have had lots of reasons out of London Underground over recent months as to why things are going wrong with the Jubilee Upgrades: signalling failures, problems with maintenance contractors, issues with the power supply. Please can you tell me what you and LU are doing to rectify these issues individually and are they linked or all separate issues?

• Reference: 2011/1268
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

Do you agree with Mike Brown when he said on the BBC London News that London Underground 'have to do better' regarding the Jubilee Line upgrades?

• Reference: 2011/1267
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

Can you tell Londoners precisely when the upgrade work on the Jubilee Line will be completed?

• Reference: 2011/1266
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

TfL's customer charter only reimburses customers who have been delayed for 15 minutes or over at one station. What about passengers who are forced to use a complex series of alternative tubes and buses to get home, costing more than their usual journey, because the Jubilee Line has again been suspended? Will you offer refunds of this nature to the much beleaguered Jubilee Line users?

• Reference: 2011/1265
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

Given the ongoing problems with the Jubilee line and the fact that this upgrade has over run so badly, will you reconsider some kind of compensation for long suffering Jubilee Line passengers, such as a week's travelcard?

• Reference: 2011/1264
• Question by: Caroline Pidgeon
• Meeting date: 18 May 2011

There has been yet another series of incidents on the Jubilee Line such as the one on 19/04/2011, forcing passengers to de-train and walk through tunnels to safety. An LU driver was heard to say that the 'Jubilee Line was dead in the water'. Do you agree that Jubilee Line passengers have suffered for far too long?

• Reference: 2011/1263
• Question by: Darren Johnson
• Meeting date: 18 May 2011

Given the record rise in the London Living Wage this year, which you note is due to 'the high level of RPI inflation' raising the cost of living, will you ask the Head of Paid Service to ensure that the lowest paid GLA staff don't also 'suffer a fall in real living standards' in the pay negotiations for 2011/12? The London Assembly voted unanimously for the previous Head of Paid Service to revisit his decision to freeze their pay in the last financial year.

• Reference: 2011/1262
• Question by: Darren Johnson
• Meeting date: 18 May 2011

What progress have you made in persuading the Government to pay the London Living Wage to subcontracted workers in its London-based departments?

• Reference: 2011/1261
• Question by: Darren Johnson
• Meeting date: 18 May 2011

According to figures obtained by my office, only three London boroughs have agreed a contract with requirements to pay the London Living Wage, two have agreed to try and do so in future, and one has brought a contract in-house paying the London Living Wage. Are you concerned by this slow progress over a period when almost all relevant contracts in the GLA group have been negotiated with London Living Wage clauses?