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Tube complaints

  • Reference: 2011/3494
  • Question by: Valerie Shawcross
  • Meeting date: 16 November 2011
Please advise how many complaints were received about London Underground services - by line and in total - for the latest available reporting periods.

LEZ and specialist vehicles

  • Reference: 2011/3493
  • Question by: Valerie Shawcross
  • Meeting date: 16 November 2011
Will you consider providing temporary exemptions for specialist vehicles which are not regularly replaced by their owners and are used less frequently - for example such as camper vans and horse boxes?

Cycle Hire Scheme expansion

  • Reference: 2011/3492
  • Question by: Valerie Shawcross
  • Meeting date: 16 November 2011
When will the cycle hire scheme be expanded into South London?

Cycle Hire Scheme complaints

  • Reference: 2011/3491
  • Question by: Valerie Shawcross
  • Meeting date: 16 November 2011
How many complaints have been received over the past six months about the cycle hire scheme? Please provide breakdown by month and also in the following categories: a) access to the cycles and b) complaints about the service at the call centre.

Stanmore Hill Junction

  • Reference: 2011/3490
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
Who is responsible for the busy junction of Stanmore Hill, The Broadway and Church Road, which is without a pedestrian crossing?

Jubilee Line

  • Reference: 2011/3489
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
I have been contacted by a constituent who wrote to you in October to complain about the problems disabled people encountered when the Jubilee Line was shut for weekend engineering work. The replacement buses are not low level and therefore people in wheelchairs do not have access to them. How could this have happened? Are the needs of disabled people not considered when closing lines for weekend engineering work?

World Mental Health Day

  • Reference: 2011/3488
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
Thank you for your answer to question 3002. State of Mind - Young Londoners' Manifesto for Mental Health was launched on World Mental Health Day at City Hall. What steps will you take as Mayor and as Chair of London's Health Improvement Board to listen to young people and implement 'State of Mind'?

West London Waste Authority

  • Reference: 2011/3487
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
Thank you for your response to 2889. Perhaps you misunderstood the issue. West London Waste Authority is currently doing a major procurement for better waste processing. The current transfer station is a prime site for redevelopment in a way that benefits London both environmentally and economically on a strategic level. What are you doing to avoid any blight on the procurement from HS2?

Utility companies

  • Reference: 2011/3486
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
Residents in South Kilburn are extremely concerned about the unacceptable standard of work from the National Grid while replacing the gas pipes in that area. There is a lack of safety measures surrounding the sites and an absence of information for when the work will be completed. Please will you put pressure on the National Grid to comply with health and safety standards and improve their communication with residents?

Mayoral appointments

  • Reference: 2011/3485
  • Question by: Navin Shah
  • Meeting date: 16 November 2011
When appointing members to public bodies, what criteria do you use?
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