• Reference: 2019/9225
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Reducing the 25 bus route from Oxford Circus to Holborn is making it harder for travellers from East London to get to the West End. Experience shows that travellers who get one before Mile End do not benefit from the hopper fare, and in effect are paying twice for the same journey, as it is more than an hour before they tap in on the 25 bus, then tap in again for the next bus to take them on to Oxford Circus. What do you plan to do about this to ensure a fair fare?

• Reference: 2019/9224
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Transport for London has expressed an intention to work with Camden to develop new plans to improve safety for all users at the Swiss Cottage gyratory system, including focus on completing certain sections of the former CS11 proposal including the Swiss Cottage gyratory. Will this include blocking the Avenue Rd side of the A41 to all traffic except buses and cycles, especially bearing in mind Transport for London’s decision to tell the 100 Avenue Rd Construction Working Group meeting that it may let lorries use the A41 (Avenue Rd) to access the site, to a greater extent and duration than...

• Reference: 2019/9223
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Do you agree that it is important that Transport for London maintain a working telephone system for complaints, for those who do not have access to email, or would prefer to speak to someone? What then is the best customer contact number, and how do you rate performance for handling calls?

• Reference: 2019/9222
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Will you make a statement on when you expect the new trains to be available and running on the line? How much longer will passengers have to put up with a sub-standard service?

• Reference: 2019/9221
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

How many complaints about increased tube noise have Transport for London received from Hendon Central, namely Prothero Gardens and Quadrant Close? What assessment has been made of the cause of an increase in tube noise there?

• Reference: 2019/9220
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Although noise may have been reduced slightly in some locations such as Finchley Central, it did not exist at all before the speed increases and northbound track upgrades. Why can Transport for London not return this noise to previous level?

• Reference: 2019/9219
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

How are Transport for London monitoring the effectiveness of lubrication installed on the tracks at Finchley Central? Residents still report that trains travelling along the corner near the station still screech. Can residents get direct or live visibility on noise measurements and lubricant application times?

• Reference: 2019/9218
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Why have Transport for London refused to enable the friction modifier installed at Finchley Central? Have they ensured the noise will not get even worse when the southbound track is upgraded? If so, how? Is it written into the engineering contract to ensure this (unlike last time)?

• Reference: 2019/9217
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

In areas where residents are suffering excessive ground borne tube noise, reduction in train speeds have been shown to ameliorate significantly the noise they suffer. Will you now consider slowing trains outside rush hours, especially at weekends and with the night tube?

• Reference: 2019/9216
• Question by: Andrew Dismore
• Meeting date: 16 May 2019

Tube noise has not been reduced sufficiently for a number of residents, who have suffered ground borne noise well in excess of 50Db, in some case for several years and in one case rendering the property uninhabitable. in such cases will you now consider compensating residents, if necessary buying their property?