Licensing Officer (G8) x 4

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

This is an exciting opportunity to join the Culture, Creative Industries and 24-Hour London (CCI24) Unit delivering the Mayor’s and the Strategic Licensing policy.  

You’ll be at the heart of a fast-paced, cross-organisational effort to design and implement new licensing powers.

This is a unique opportunity to:  

• Support and shape a new policy and regulatory function within the GLA  

• Drive innovation in how licensing supports London’s economic and cultural vibrancy  

• Work with senior stakeholders across government, industry, and the city  

• Make a visible impact on how London works, plays, and grows  

• Manage and assess a caseload of licensing applications, variations, and reviews, ensuring all cases are prioritised appropriately and progressed within statutory deadlines.

• Analyse and evaluate evidence from multiple sources, producing clear recommendations, representations, licence conditions, and reports to support informed decision-making.

• Lead on complex and high-risk licensing cases, using sound judgement to identify risks, resolve issues, and ensure compliance with the Licensing Act 2003.

• Build and maintain effective relationships with borough licensing teams, responsible authorities, applicants, and other stakeholders to support consistent and collaborative case management.

• Represent the GLA at meetings, stakeholder forums, and licensing hearings, presenting evidence-based arguments and influencing decisions on licensing matters.

• Maintain accurate case records and monitoring systems while contributing to service improvements, mentoring colleagues, and supporting the delivery of the Mayor's strategic licensing priorities.

• Work collaboratively with the wider Licensing and 24-Hour London teams to provide evidence and insights that inform policy decisions and support the development of the Licensing Playbook.

To be considered for the role you must meet the following essential criteria:

• Demonstrable experience working within a licensing, regulatory, enforcement, public protection, or comparable public sector environment.

• Sound knowledge of the Licensing Act 2003, including the licensing objectives, application process, review procedures, and the role of Responsible Authorities.

• Experience managing and prioritising a diverse caseload of licensing applications and reviews, including complex and high-risk cases.

• Proven ability to gather, assess, and analyse evidence, producing clear recommendations, representations, reports, and licence conditions to support decision-making.

• Strong stakeholder management skills, with experience building effective relationships and working collaboratively with local authorities, responsible authorities, applicants, and other key partners.

• Experience representing an organisation at meetings, consultations, and licensing hearings, maintaining accurate case records and ensuring compliance with relevant processes and procedures.

Research and analysis

… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 2 indicators:

• Proactively seeks new information sources to progress research agendas and address gaps in knowledge

• Grasps limitations of or assumptions behind data sources, disregarding those that lack quality

• Analyses and integrates qualitative and quantitative data to find new insights

• Translates research outcomes into concise, meaningful reports

• Identifies relevant and practical research questions for the future

Problem Solving 

… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.  

Level 2 indicators of effective performance 

• Processes and distils a variety of information to understand a problem fully 

• Proposes options for solutions to presented problems 

• Builds on the ideas of others to encourage creative problem solving 

• Thinks laterally about own work, considering different ways to approach problems 

• Seeks the opinions and experiences of others to understand different approaches to problem solving 

Communicating & Influencing 

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. 

Level 2 indicators of effective performance 

• Communicates openly and inclusively with internal and external stakeholders 

• Clearly articulates the key points of an argument, both in verbal and written communication 

• Persuades others, using evidence based knowledge, modifying approach to deliver message effectively 

• Challenges the views of others in an open and constructive way 

• Presents a credible and positive image both internally and externally 

   

Responding to Pressure and Change 

… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.  

Level 2 indicators of effective performance 

• Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure 

• Anticipates and adapts flexibly to changing requirements 

• Uses challenges as an opportunity to learn and improve 

• Participates fully and encourages others to engage in change initiatives 

• Manages team’s well-being, supporting them to cope with pressure and change

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

This role is based at London Fire Brigade’s Head Office, Union Street SE1 0LL.

If you would like to apply for the role you will need to submit the following:

• Up to date CV

• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. 

We may close this advert early if we receive a high volume of suitable applications.

If you wish to talk to someone about the role, the hiring manager Georgie Abbott would be happy to speak to you. Please contact them at [email protected].

If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.

Is this role eligible for sponsorship?

This role DOES NOT meet the criteria for sponsorship for external candidates.

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: End of September

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. 

Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)

If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying 

• On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;

• successfully completed your probation period and are performing to the required standard for your current role; and

• at least 18 months service with the GLA 

If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed.

If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment.  For further information, please see Secondment Policy and Procedure.

IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.

If you have a disability which makes submitting an online application form difficult, please contact [email protected].