Reimagining public services
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97 responses
Discussions
City Hall and London Councils want to understand what Londoners need to live healthy and happy lives.
Tell us about what matters most to you and help inform the future of public services.
Joe from London Councils will be joining in the conversation too.
Join the conversation:
- What does living a happy and healthy life mean for you personally, and for your community?
- What helps you to achieve this in your day‑to‑day life?
- What type of support (if any) would make a real difference to your life? And why?
- Who has a role to play to help you and your community achieve happy and healthy lives?
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Community guidelines
Anything you publish will appear almost right away. We want anyone to feel welcome to get involved in a constructive way. Our community guidelines will help us all do this.
Read our guidelinesTimeline
STAGE: Evidence gathering
STAGE: Policy design
STAGE: You said, we did
STAGE: Programme design
STAGE: Programme launched
STAGE: You said, we did
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Log into your accountdevereauxpat
Community Member 10 minutes agoGoing out to wild parks and libraries is important to me. I do not like Parks being taken over by music events. We need our green spaces in London. I do not like them being managed and manicured too much.
Show full commentGoing out to wild parks and libraries is important to me. I do not like Parks being taken over by music events. We need our green spaces in London. I do not like them being managed and manicured too much.
Show less of commentMarcelliere
Community Member 16 minutes agoIn London we have great public transport and access to it via the freedom pass. This is very important to me.
Show full commentIt would be great if the buses could be speeded up and a review and extension of bus lanes would help as well as reducing space...
In London we have great public transport and access to it via the freedom pass. This is very important to me.
Show less of commentIt would be great if the buses could be speeded up and a review and extension of bus lanes would help as well as reducing space for car journeys.
gjc
Community Member 5 minutes agoMarcielliere is absolutely right; the Freedom Pass is one of the most precious things we Londoner's have. It was introduced in 1973 and it does exactly what it says it does - gives us freedom to explore London's art galleries, parks...
Show full commentMarcielliere is absolutely right; the Freedom Pass is one of the most precious things we Londoner's have. It was introduced in 1973 and it does exactly what it says it does - gives us freedom to explore London's art galleries, parks, museums etc. I am always grateful for the Freedom Pass and for the many opportunities it provides to people who might otherwise be stuck at home.
Show less of commentSquirrely
Community Member 23 minutes agoWe are lucky to have many good or great public services in London, with so many good people working in them. I would mention especially our NHS hospitals and GP surgeries, the London Ambulance Service, the London Fire Brigade and our tube...
Show full commentWe are lucky to have many good or great public services in London, with so many good people working in them. I would mention especially our NHS hospitals and GP surgeries, the London Ambulance Service, the London Fire Brigade and our tube, bus etc services at TFL. I also appreciate our many beautiful libraries, parks and green spaces.
It is also true that many services have been reduced or are now gone. There used to be hundreds of centres of various kinds in London eg youth clubs, day centres for the elderly, for people with disabilities of various kinds, mental health centres, children’s centres etc. The cuts which followed the bankers’ crash of 2008 swept them away, as councils struggled to maintain their statutory services. Charities have tried to fill some gaps, but they have never returned to where they were before. There are private options, for those with spare money.
It was Clement Atlee who said: Charity is a cold grey loveless thing. If a rich man wants to help the poor, he should pay his taxes gladly, not dole out money at a whim.
Show less of commentWe all need good public services. Without them we cannot have a strong, healthy, cohesive society. If we become weaker, more unhealthy and more fragmented, then people will look at today’s increase in “defence” spending and rightly ask - who or what are we defending?
Love London, love our public services ❤️
RoyP
Community Member 58 minutes agoDespite the apparent best efforts of Bromley Council, the roads continue to be a problem. I am 81 and I can remember when utility companies would send out a team to resolve any issues. The team would consist of individuals to trace the...
Show full commentDespite the apparent best efforts of Bromley Council, the roads continue to be a problem. I am 81 and I can remember when utility companies would send out a team to resolve any issues. The team would consist of individuals to trace the problem, others to prepare the ground for any work required, the work to be carried out and the surrounding area repaired and placed back into a reasonable condition. This meant that the problem could be solved immediately or, at the very least, quickly. These days, there are so many separate and unconnected parties involved, with differing priorities, so that repairs can take days or longer to put right which is unnecessary and time consuming for all involved particularly local residents.
Joined up thinking would be a considerable advantage all round and, more importantly, cost saving!
Show less of commentJaybe
Community Member 58 minutes agoRepairing pot holes is a farce. They only do one at a time even if there is another right next to it. A more holistic approach needs to be taken. This would save money as there wouldn't be so many call outs. The more call outs the more...
Show full commentRepairing pot holes is a farce. They only do one at a time even if there is another right next to it. A more holistic approach needs to be taken. This would save money as there wouldn't be so many call outs. The more call outs the more money it must cost. Do as much as possible in one visit.
Show less of commentGeagland
Community Member 59 minutes agoTeach all providers of public service at all levels from directors to those who engage with us to have (and show by their demeanour) respect for us. For instance, always address us as sir or madam. I'm not your mate.
Show full commentTeach all providers of public service at all levels from directors to those who engage with us to have (and show by their demeanour) respect for us. For instance, always address us as sir or madam. I'm not your mate.
Show less of commentAynieLR
Community Member 1 hour agoRoads! The biggest problem I face. Grim expanding of road works delaying traffic. Bridge repairs taking forever. No one working.
Show full commentBlue badge parking-insufficient supply in central London.
Cyclists-often reckless. Hire bikes dumped. Pavements...
Roads! The biggest problem I face. Grim expanding of road works delaying traffic. Bridge repairs taking forever. No one working.
Show less of commentBlue badge parking-insufficient supply in central London.
Cyclists-often reckless. Hire bikes dumped. Pavements difficult to navigate. No policing of cyclists. Surely someone -TfL? Should take responsibility? TfL seem unaccountable.
Osmium12
Community Member 1 hour agoAgree with all your points, especially the lack of control over cycles both Lime and the many delivery bikes that ignore red lights pedestrian crossings. When will TFL take meaningful action
Show full commentAgree with all your points, especially the lack of control over cycles both Lime and the many delivery bikes that ignore red lights pedestrian crossings. When will TFL take meaningful action
Show less of commentTK
Community Member 1 hour agoI’m under care with three hospital groups and a GP practice. Each uses a different app or web interface. None relates to the others in terms of look-and-feel or information sharing.
Show full commentI’m under care with three hospital groups and a GP practice. Each uses a different app or web interface. None relates to the others in terms of look-and-feel or information sharing.
Show less of commentMWhapham
Community Member 1 hour agoThe Freedom Pass is an essential help & support to my retirement. It enables me to contact friends & family to maintain social connections. It makes living in London a more civilised experience.
Show full commentThe Freedom Pass is an essential help & support to my retirement. It enables me to contact friends & family to maintain social connections. It makes living in London a more civilised experience.
Show less of commentpaul5648
Community Member 1 hour agoI greatly appreciate my Freedom Pass but it's unfortunate that the tube is not user friendly and only partly accessible. I couldn't get back from hospital yesterday as St Pauls had no escalator to get down. My 2 nearest tubes have 2 flights...
Show full commentI greatly appreciate my Freedom Pass but it's unfortunate that the tube is not user friendly and only partly accessible. I couldn't get back from hospital yesterday as St Pauls had no escalator to get down. My 2 nearest tubes have 2 flights or more of steps. Elizabeth Line is good but it's a very very long walk to platforms. I can't safely use bus or tube without a seat and not many people take any notice of disabled seats. In over 150 years no-one has been able to do anything about it and too many stations are completely inaccessible.
Show less of comment