A fairer deal for renters

Do you think measures such as open-ended tenancies would help improve trust between landlords and tenants?

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City Hall wants a fairer deal for private renters. The 'London Model' is a proposal aiming to significantly improve security for renters by balancing the relationship between renters and landlords.

The discussion ran from 13 March 2019 - 13 June 2019

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Comments (192)

Avatar for - Staghorn coral
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Landlords and letting agents should publish all their fees, and not add 'extras'.

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What we need is more rented property which will bring the price down and make mobility in the labour market easier.  It is important not to impose too many new regulations on landlords, or they will become frustrated and leave the sector...

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What we need is more rented property which will bring the price down and make mobility in the labour market easier.  It is important not to impose too many new regulations on landlords, or they will become frustrated and leave the sector, thus worsening the situation of too few properties to rent.

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Please bring back the tribunal system whereby landlords and tenants can freely go to arbitration ..this would improve standards naturally.

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If the Mayor of London is really serious about helping to solve the housing crisis for renters in London, he has to bring in measures to regulate Airbnb. More and more landlords are renting exclusively through Airbnb, taking many properties...

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If the Mayor of London is really serious about helping to solve the housing crisis for renters in London, he has to bring in measures to regulate Airbnb. More and more landlords are renting exclusively through Airbnb, taking many properties out of the rental market and pushing prices up. There are also people renting and then sub letting through Airbnb. This is destroying the rental market mainly for the young who ironically are also the biggest users. Some European cities will not allow whole flats/houses to be rented through Airbnb. Renting out a spare room is fine, but not whole flats. I’ve seen whole areas turned almost exclusively over to Airbnb. 

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I am very concerned that these proposals will make things worse for everybody. 

Although it sounds like a good idea to make it difficult for a landlord to evict a tenant who has done nothing wrong, in reality the landlord will be tempted...

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I am very concerned that these proposals will make things worse for everybody. 

Although it sounds like a good idea to make it difficult for a landlord to evict a tenant who has done nothing wrong, in reality the landlord will be tempted into harassment and making false allegations as a means of getting rid of a tenant, whether because the landlord wants to sell the property, make repairs or just put the rent up.  For peace of mind, I'd rather my landlady could just end the tenancy if she wanted to.  I don't like the idea of having my reputation as a tenant damaged just because she wanted her flat back.  Then how would I find anywhere else to live?

If a landlord wants to evict a tenant, it shouldn't be too difficult for a tenant to move somewhere else.  The problem is that there is a toxic combination of a housing shortage and a lack of public housing for tenants who don't have a job because they are disabled, elderly, etc.  City Hall could make it harder for landlords to turn down tenants receiving Housing Benefit.  However, I fear that may also have unintended consequences.  Surely the best solution would be to expand council housing?

Privately rented accommodation is ideal for young single people trying out new places to live for a short time, but it is totally unsuited to families wanting long-term accommodation.  The idea is that an assured shorthold tenancy is a very short-term thing.  When I first started renting, 6 months was a long time to commit to living in the same place.  What if I didn't like it?  What if I started a relationship?  What if I needed to move with my job?  Likewise, many private landlords only let their properties while they work overseas for a year or two. 

Home ownership and social housing are better options for people who need to settle in one place for a long time, e.g. to raise a family.

 

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There are lots of people who want properties in London.  There will always be more people who want to live here than the number of properties available (unless you tear up city planning restrictions and then make the whole place fairly...

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There are lots of people who want properties in London.  There will always be more people who want to live here than the number of properties available (unless you tear up city planning restrictions and then make the whole place fairly undesirable in general). The fundamental question is - who should get to live here then?  At the moment, it is a mixture of the luck of where you were born, when you were born and how much money you have.  So if you were born in South Kensington then the government or a private landlord should subsidise you (from tax payer money) to be able to live in your £500k studio?  The sense of entitlement is palpable.  Try explaining the logic to somebody who is living in a £60k terraced house in Derby.  If London is too expensive then why not move somewhere cheaper instead of asking for the scales to be tipped in your favour?

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Chuddy, I don't want to get into the whole immigration/Brexit debate, but people should be able to live where they grew up, in their existing city, country and community, amongst their friends and support networks.  People who come into...

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Chuddy, I don't want to get into the whole immigration/Brexit debate, but people should be able to live where they grew up, in their existing city, country and community, amongst their friends and support networks.  People who come into London from elsewhere should not be driving Londoners out of their homes.  That is completely unethical, in my view.

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I am currently reading the book "The people of the Abyss" written by Jack London, where describes a similar situation in London 1902.

I highly recommend this book as describes what is happening in London housing, again.

Chapter 3, page 15...

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I am currently reading the book "The people of the Abyss" written by Jack London, where describes a similar situation in London 1902.

I highly recommend this book as describes what is happening in London housing, again.

Chapter 3, page 15, about the high rents cause

"And then she explained the process of saturation, by which the rental value of a neighbourhood went up, while its tone went down. “You see, sir, our kind are not used to crowding in the way the others do. We need more room. The others, the foreigners and lower-class people, can get five and six families into this house, where we only get one. So they can pay more rent for the house than we can afford."

Page 12 about the quality of living conditions

"It being plain that as a poor young man with a family I could rent no houses at all in this most undesirable region, I next looked for rooms, unfurnished rooms, in which I could store my wife and babies.

There were not many, but I found them, usually in the singular, for one appears to be considered sufficient for a poor man’s family in which to cook and eat and sleep. (...)

"Not only did the houses I investigated have no bath-tubs, but I learned that there were no bath-tubs in all the thousands of houses I had seen."

Chapter 19

"...in the Ghetto the houses of the poor are greater profit earners than the mansions of the rich.

Not only does the poor worker have to live like a beast, but he pays proportionately more for it than does the rich man for his spacious comfort. A class of house-sweaters has been made possible by the competition of the poor for houses.

There are more people than there is room, and numbers are in the workhouse because they cannot find shelter elsewhere.

Not only are houses let, but they are sublet, and sub-sublet down to the very rooms."

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LOL. London hasn't changed much since the early 1900s. So much for a developed nation hey!

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Yes, a very accurate description of private rental housing at its worst.

It was around that time that philanthropy was in fashion.  Lots of organisations like the Peabody Trust set up high-quality rented housing schemes that ordinary...

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Yes, a very accurate description of private rental housing at its worst.

It was around that time that philanthropy was in fashion.  Lots of organisations like the Peabody Trust set up high-quality rented housing schemes that ordinary people could afford.  This was soon followed by a massive programme of building council housing, which reached its peak in the 1960s.

I'm sure we could learn a lot from our past.  I think it's time we returned to the view that social housing is the solution for low-income families and disabled people, rather than expecting them to compete with wealthy professionals on the private market.

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The proposed measures will make very little difference to renters in London. Housing is an essential need, or service, much like nurses, teachers and police. It should not be viewed as a method for making property owners rich as is...

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The proposed measures will make very little difference to renters in London. Housing is an essential need, or service, much like nurses, teachers and police. It should not be viewed as a method for making property owners rich as is currently the case, especially in London. Any new measures must address rental costs and not just fiddle around the edges.

My husband and I have lived in the same rental property for 13 years, yet each year the rent goes up by £100. Why? This amount is far above inflation. We manage and maintain the property for the landlord keeping his costs very low yet each year our rent goes up. It is not sustainable. We immigrated to London 21 years ago, are aged 50+ and therefore too old to be granted a mortgage. I work 3 jobs to be able to afford our rent. We don't own a car or spend money on holidays. All our income goes towards our rent, which is considered 'reasonable' in London terms. We constantly worry about what we'll do if one of us is made redundant or when we retire. Where will we live? 

The Mayor has an opportunity to make a real difference for Londoners who rent by placing controls on the amount of rent landlords can charge. This is done in other great international cities, like Berlin for example, where the landlord can only raise the rent by the rate of inflation. This type of rent control should be included in any proposed measures if the aim is truly to help Londoners. The current proposed measures are a big disappointment that will have little impact in improving the housing situation for London's renters. 

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Yes, I think rent controls would be very effective in taking the profit motive out of housing.  Of course, that would make property prices fall, which would be a disadvantage to all the rich vested interests who spend a fortune on lobbying...

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Yes, I think rent controls would be very effective in taking the profit motive out of housing.  Of course, that would make property prices fall, which would be a disadvantage to all the rich vested interests who spend a fortune on lobbying governments...

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Why don’t you just move to a cheaper place and buy somewhere?  I think it is ridiculous that people think that they have a god given right to live in properties that are worth 100s of thousands of pounds above the national UK average and...

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Why don’t you just move to a cheaper place and buy somewhere?  I think it is ridiculous that people think that they have a god given right to live in properties that are worth 100s of thousands of pounds above the national UK average and expect this to be subsidised by others!

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Thanks everyone for sharing your experience. A few of you have mentioned the relationship between tenants and landlords.

Would greater support and advice for both landlords and tenants helps to improve relationships and stop tenancies from ending unneccesarily? What kind of support would be helful to you?

Talk London

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I think letting agents are the missing piece in this discussion. It's not always landlords who want tenants out because they want to raise rents - it's often also down to letting agents seeing an opportunity to make more money. 

I think...

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I think letting agents are the missing piece in this discussion. It's not always landlords who want tenants out because they want to raise rents - it's often also down to letting agents seeing an opportunity to make more money. 

I think support and advice are lovely things but they do not even begin to tackle the root of the issue. 

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When will the government finally ban excessive letting agents' fees?  They made an announcement years ago, but nothing happened.

I was charged £160 to renew my tenancy agreement and thankfully managed to negotiate it down to £60.  Surely...

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When will the government finally ban excessive letting agents' fees?  They made an announcement years ago, but nothing happened.

I was charged £160 to renew my tenancy agreement and thankfully managed to negotiate it down to £60.  Surely £160 to change the date on an electronic document is excessive???

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How can landlords be held to account to do repairs and maintenance?  I keep being fobbed off by my landlord who does not take responsibility for making good after water ingress.  I have a number of rooms with water stains needing...

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How can landlords be held to account to do repairs and maintenance?  I keep being fobbed off by my landlord who does not take responsibility for making good after water ingress.  I have a number of rooms with water stains needing redecorating.  The landlord says I should claim on my house insurance, but each time if I had done that I would have to pay the Excess and face an increase in my monthly insurance payments.

I had an expensive coat ruined by water running down the wall next to it.  The landlord has refused to reimburse me.

I now need house insurance to cover landlord and tenant disputes.

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I thought tenants could only get contents insurance?  Are you a leaseholder?  I believe this debate is about tenants on assured shorthold tenancy contracts. 

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There are good landlords and bad landlords, as there are good and bad tenants.  Our last two landlords failed to protect our deposits and had we not discovered our legal rights, would have kept the majority of that money.  The amount we pay...

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There are good landlords and bad landlords, as there are good and bad tenants.  Our last two landlords failed to protect our deposits and had we not discovered our legal rights, would have kept the majority of that money.  The amount we pay for rentng in London would service a £1m mortgage (at currnet interest rates).  We can't even dream of being able to borrow that amount of money but someone with a property - even mortgaged to the hilt, would be able to buy another.  Why is buy-to-let easier than buy-to-live?  Why are there tax breaks for developing for letting? Why is anyone even allowed to own more than two homes? Living should not be a business.

Many landlords have little care for their property as it is simply a money-making machine. We are property improvers and always leave a place in a much better state than we find it. However, we have rarely been anywhere longer than 18 months as either it takes that long to realise that the landlord is not going to fix the leak, mend the broken thermostat, reimburse you for replacing broken locks etc, or the landlord's daughter/son has finished University and wants a place in town. 

Our current rental involved a 'bidding war' with another prospective tenant.  Did they even exist or was the agency advising the landlord to see how much more we were willing to pay? This is definitely a letter's market and this needs to be addressed.  

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Yes, I've seen all sorts of estate agents' tricks to push up the rent.  One is to host a group viewing.  Another is to tell you they have someone viewing the same property straight after you, so you'd better put down your holding deposit...

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Yes, I've seen all sorts of estate agents' tricks to push up the rent.  One is to host a group viewing.  Another is to tell you they have someone viewing the same property straight after you, so you'd better put down your holding deposit straight away.  Even if they're about to close for the evening.  Don't fall for it.

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Rent control is what will make the difference. Why can rent not be regulated to a degree instead of leaving renters open to ridiculous monthly rates that we have no choice but to pay to live somewhere half decent?

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Why is that government never looks at the real problem and never bothers to tackle the real issues and sets out instead to create more and more bureacracy. The hosuing problem in London is the same as it is elsewhere in the UK. The planning...

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Why is that government never looks at the real problem and never bothers to tackle the real issues and sets out instead to create more and more bureacracy. The hosuing problem in London is the same as it is elsewhere in the UK. The planning system is a total failure, where planners appear to be dragging out applications to justify their jobs, compounded by Local Government who shoud be building more social housing. The reason we  have a significant private rented sector is because private landlords stepped in to fill the gap left by the failure of Local Government to build social housing.

 

 

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The planning system is complicated, and there are a lot of different policies and standards to achieve and this is for a good reason. Without these planning standards we would have even more sub-par housing. Unit sizes are already the...

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The planning system is complicated, and there are a lot of different policies and standards to achieve and this is for a good reason. Without these planning standards we would have even more sub-par housing. Unit sizes are already the smallest in Europe and quality is hugely wanting. Without securing quality at planning stage value engineering leaves us with awful buildings which undoubtably will be knocked down again in 30-40 years. 

Local government have been unable to borrow to build housing since 1979. This has only just changed, and you will start seeing Councils build more and more now. Look at Hackney for example. 

How generous of private landlords to step in and cover for local government. I'm sure they did it out of the kindness of their hearts.

There is no 'one problem' nor a 'one solution' to the house/rent crisis in London. You are right though, the government isn't looking at the real issues. However, the real issues are not what you've just described.

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London is such a large place.  How would these rules apply?  The rental market for a flat in Newham is a world away from the rental market in South Kensington.  The truth is that London is really now somewhere that you spend a period of...

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London is such a large place.  How would these rules apply?  The rental market for a flat in Newham is a world away from the rental market in South Kensington.  The truth is that London is really now somewhere that you spend a period of your life and then you move on and further out of town if you cannot make enough money.  It is an experience that most people will not be able to afford to sustain forever if they want more space... Why should I have the right to stay longer and get subsidised by those who are coming to London later?  These rules are going to just make our use of the existing housing stock less equitable.  The only people who will benefit will be those who manage to lock themselves into a London flat today and it will be at the expense of those who come later.  Just look at similar meddling with the Airbnb 90 day letting limit rules or banning uber in favour of a small number of greedy and black cabs drivers who pollute the city with their diesel monstrosities.  London is an exciting global city.  Please don’t make it little britain!

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I really do take exception to the notion that everybody who wants to is entitled to come to London and displace all those of us who are already here.  I don't want to get into the whole immigration/Brexit debate, but people should be able...

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I really do take exception to the notion that everybody who wants to is entitled to come to London and displace all those of us who are already here.  I don't want to get into the whole immigration/Brexit debate, but people should be able to live where they grew up, in their existing city, country and community, amongst their friends and support networks.  People who come into London from elsewhere should not be driving Londoners out of their homes.  That is completely unethical, in my view.

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The up-front costs of securing a property are prohibitive, and beyond most people's means without help from relatives or a loan.  Whilst I am not  fan of legislating to control the market, I don't believe the London property market is...

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The up-front costs of securing a property are prohibitive, and beyond most people's means without help from relatives or a loan.  Whilst I am not  fan of legislating to control the market, I don't believe the London property market is working as a market should because of huge influxes of low cost capital from overseas and because of Quantitive Easing since 2008.  We have reached a point where rent controls as used in New York should be looked at.  In return, tennants should be encouraged to sign longer leases to spread the risk for landlords.

I also believe that the types of property being built is heavily skewed towards short term, single or dual occupancy.  There are very few 'family' homes being built, which is making London into a dormitory for short term, young people and reducing the diversity of our communities.  On top of this the quality and architecture of the properties being built are not homes that people actually want to live for any more than 2 or 3 years. People still aspire to buy the Victorian terraces and Mansion Flats because very few modern builds have anything like their appeal.  Obviously they're not building Victorian houses any more...but we're not building anything to compare with them either.  As a consequence these houses values are artificially inflated to £1M+.  The only way to solve the housing crisis is to create quality, not quantity, and spread the cost of securing them for private rental over a longer period.  I believe such measures might also tackle the enduring stigma attached to renting which classifies tennants as 'failures'.  It should be one choice amongst a range of choices. 

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In an ideal world, we could all have large houses in the middle of London.  However, there is a shortage of housing and space is at a premium.  Therefore, properties have to be built smaller and in greater density.  Families have to put up...

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In an ideal world, we could all have large houses in the middle of London.  However, there is a shortage of housing and space is at a premium.  Therefore, properties have to be built smaller and in greater density.  Families have to put up with smaller homes or move into the suburbs and home counties.  If we were to adopt your proposals, I fear the housing crisis would get worse. 

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As usual with these surveys, we are asked about general principles, but the effects of this sort of legislation depend entirely on the details.  The big landlords with hundreds or thousands of properties will be able to deal with any...

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As usual with these surveys, we are asked about general principles, but the effects of this sort of legislation depend entirely on the details.  The big landlords with hundreds or thousands of properties will be able to deal with any legislation; they have the lawyers and other staff to deal with difficult tenants - who certainly exist.  But if the balance moves too far in favour of the tenant, it's the small landlords who won't be able to cope when they have a problem with their tenants. So the result might be bigger big landlords, fewer small landlords and maybe fewer rental properties.

Others have pointed out that the key issue is rent control.  They're completely right; apart from anyt hing else, with long term tenancies there has to be a rent control mechanism.  But again it all depends how it's done.  It was disastrous before, with much of the housing stock left to rot because landlords couldn't afford to maintain it.  I remember in the mid-1960s there were houses in Chelsea with no electricity supply.  Of course we should have legislation to enforce minimum standards - this is now happening piecemeal as some boroughs are introducing rules.  But there should be national standards which provide decent habitable dwellings comparable with what owner-occupiers generally have, but are not so high that rents will have to increase a lot to pay for the improvements.

It's relevant that Government subsidies for buying first homes, which the poorest can't afford to make use of, have increased house prices and so increased rents..

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I m glad to see somemovement but I do not think that  it addresses the real issue.

When I moved back to London after a period of living overseas (yes I know I am lucky to have the choice) I had to move into rented accommodation myself as...

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I m glad to see somemovement but I do not think that  it addresses the real issue.

When I moved back to London after a period of living overseas (yes I know I am lucky to have the choice) I had to move into rented accommodation myself as the tenant I had in my property couldn't leave at the end of the contract because she was a council tenant and had to wait for eviction under a section 21 notice. The contract ended in the March and she didn't move out until the August. How is this fair? What was  relatively good rental arrangement turned sour because of the way the council treated both tenant and landlord. I wanted my property back because I had moved back to the country and was in rented accommodation unnecessarily myself. 

 

Yes we do  need more property but now, I do not think it is right for councils to expect private landlords to rent out to council tenants. I don't actually mind renting out to someone less fortunate than myself, but not if it ends in a sour way with solicitors bills and court cases, so unfortuantely I will now only take those who can afford the rent without assistance from the council. 

 

Social housing should only be provided by council or corporations who do not have their own legal advisers.

 

All that said, it is nice to see the the government showing the will to come up with some changes.

 

 

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The problem with open ended tenancies is that either it will reduce the number of properties on the market or landlords will find a way to circumvent it. This is what happened around 1975 when controls were attempted. Almost all lets were...

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The problem with open ended tenancies is that either it will reduce the number of properties on the market or landlords will find a way to circumvent it. This is what happened around 1975 when controls were attempted. Almost all lets were company lets or holiday lets which were not covered by the legislation. 

IWith these proposals as a landlord I would simply say that I needed to move back in to my property.

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I am sorry that as a landlord with one flat, it will be impossible for me to continue renting out my property with open ended tenancies. I have just spent a lot of money making the flat nice for a new tenant after the previous tenant let it...

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I am sorry that as a landlord with one flat, it will be impossible for me to continue renting out my property with open ended tenancies. I have just spent a lot of money making the flat nice for a new tenant after the previous tenant let it become dirty and tired. I as a landlord need the flexibility of having the right to take the flat back every year even though I am likely to be happy to renew the lease. I am responsible for all repairs to the white goods and redecoration from  time to time. I believe that tenants want the same flexibility.  With the changes proposed I, and many landlords, will choose to leave the sector exacerbating the rental property sector.  Please note that not all landlords are bad. We try to look after our tenants.

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As a Co-Operative housing member I see this is the last bastion of social housing as the previous contributor, Dodgenut, said: the Housing Assosiations are now corporate run and not fit for purpose. We need proper social housing...

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As a Co-Operative housing member I see this is the last bastion of social housing as the previous contributor, Dodgenut, said: the Housing Assosiations are now corporate run and not fit for purpose. We need proper social housing. Unfortunately Co-Ops are a dwindling resource being swallowed up due to morrally bankrupt government and unhinged planning approvals to speculative, immoral developers.

 

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I spent 40 years working in housing and saw the balance between renters and owners dramatically change over time to the present situation where I am tripping over homeless people every time I visit a town in this highly prosperous country...

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I spent 40 years working in housing and saw the balance between renters and owners dramatically change over time to the present situation where I am tripping over homeless people every time I visit a town in this highly prosperous country. The biggest reversible change was right to buy which saw a massive depletion of rented social housing in favour of speculative and exploitative landlords renting those ex-council flats and houses back to tenants at extortionate rents with minimal security of tenure. Housing is a basic need. It is the duty of government to ensure that there is an adequate housing supply and that private renting is administered fairly. This has been abandoned by both the Tory and Labour governments. Meantime housing associations have been forced into behaving like private landlords and property speculators by government. They have been forced to merge into huge impersonal housing businesses developing ever smaller and more badly designed multi flatted housing schemes designed by private developers. Parker Morris has been abandoned. 

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