Cold and damp homes

Have you ever experienced cold and damp in your home? What steps do you take to make sure your home stays warm and dry?

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The London Assembly Environment Committee is investigating cold and damp homes in London. Types of damp could include condensation or water that finds its way inside a home from the outside. This can be caused by bad weather, poorly installed or fitted insulation, a lack of ventilation, deteriorating houses or fuel poverty.

Have you ever experienced cold and damp in your home? What steps do you take to make sure your home stays warm and dry, especially during winter? What is preventing you from doing so?

The discussion ran from 22 November 2018 - 22 February 2019

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I have been in my 2 bed council flat for approx. 20 yrs. My children have grown up in this flat. I have not been able to afford to buy my own house.

My flat has suffered from damp, condensation and as a subsequence of the two moulds since...

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I have been in my 2 bed council flat for approx. 20 yrs. My children have grown up in this flat. I have not been able to afford to buy my own house.

My flat has suffered from damp, condensation and as a subsequence of the two moulds since moving into the property in1998.

I have had the council surveyors around on several occasions to investigate the primary cause. The flat has had a new kitchen and bathroom installed a few years ago as part of the Decent Homes Scheme, but this has not helped I have also had a moisture extractor system installed again without resolution of the problem.

Every spring my wife and I have to clean all affected walls and windows with bleach to remove the mould, which I believe is unhealthy.

I have been trying to bid for a larger more modern property for the past 8 years without success.

We need quality homes that are sustainable and low maintenance not cheap homes built quickly to .elevate the housing shortage in London.

 

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Avatar for - American pika
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I am in private rented. An oldish house built in the 1950's which has no insulation to the external walls, twenty year old double glazing which is draughty, plus a few single glazed unsulated external doors. Not enough radiators. I have an...

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I am in private rented. An oldish house built in the 1950's which has no insulation to the external walls, twenty year old double glazing which is draughty, plus a few single glazed unsulated external doors. Not enough radiators. I have an oil heater plugged in in the kitchen, the steel bath makes having a hot bath impossible, with the room being cold also as soon as you run a bath it goes cold!, the separate toilet has no heat and is freezing always! Poorly insulated attic. The house is freezing cold even when sometimes it is warmer outside! During the winter the only way we cope, as my whole family really feel the cold, is to keep the heating on 24/7 which costs about £70.00 in gas per month. If the heat goes off the house takes ages to warm up and also continuous heat keeps the mould at bay better. I use cheap humidifier containers in every room to stop moisture causing mould to grow. I have put tinfoil behind the radiators which helps stop heatloss, but I can't afford to put decent insulation in the loft. Have contacted various organisations who supposedly were offering insulation to all free or cheap - but never fit 'criteria'?! Our heating bills would be a lot cheaper if the house was properly insulated. The landlord company has hundreds of houses all in the same sorry state. 

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Me and my partnered suffered a lot from mould on our last rented flat. We told the landlord, he obviously blamed us. It was a ground floor flat, and we couldn't open the windows because we were not at home most of the times (security wise)...

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Me and my partnered suffered a lot from mould on our last rented flat. We told the landlord, he obviously blamed us. It was a ground floor flat, and we couldn't open the windows because we were not at home most of the times (security wise), and no place to dry clothes but indoors.

The wall in the bedroom was green. The living room had green spots. We spent time cleaning it many times, but it would always come back.

Problems in our health arised, like allergies and difficulty breathing. Some of our possessions got destroyed, we were forced to pay for a self-storage for the first 6 months.

Eventually I forwarded a complaint to the council. They send someone, but the person lacked skill and didn't have any equipment, so the result was very poor. He offered a small passive dehumidifer, that did next to nothing.

I escalated the situation to many parties, including contacting the MP, which she was helpful but powerless unfortunately. How can our MPs not have enough power to act? I was perplexed.

In the end, we then contacted an engineer privately to come see the flat. Added to the cost was two new dehumidifiers, that we used in the living room and bedroom. Needless to say that the energy cost to run them 24/7 was exorbitant. No one paid us that money back. Still there was a corner in the flat that would get mould because the dehumidifiers wouldn't be enough to reach that area.

From my experience, landlords avoid doing any repairs at all costs. We were forced to live there for 3 years as we signed a wrong agreement without break clause. He didn't let us surrender. It was incredibly frustrating.

The private housing in London is horrible and I wish the government worked on better laws that protect tenants.

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Me and my partnered suffered a lot from mould on our last rented flat. We told the landlord, he obviously blamed us. It was a ground floor flat, and we couldn't open the windows because we were not at home most of the times (security wise)...

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Me and my partnered suffered a lot from mould on our last rented flat. We told the landlord, he obviously blamed us. It was a ground floor flat, and we couldn't open the windows because we were not at home most of the times (security wise), and no place to dry clothes but indoors.

The wall in the bedroom was green. The living room had green spots. We spent time cleaning it many times, but it would always come back.

Problems in our health arised, like allergies and difficulty breathing. Some of our possessions got destroyed, we were forced to pay for a self-storage for the first 6 months.

Eventually I forwarded a complaint to the council. They send someone, but the person lacked skill and didn't have any equipment, so the result was very poor. He offered a small passive dehumidifer, that did next to nothing.

I escalated the situation to many parties, including contacting the MP, which she was helpful but powerless unfortunately. How can our MPs not have enough power to act? I was perplexed.

In the end, we then contacted an engineer privately to come see the flat. Added to the cost was two new dehumidifiers, that we used in the living room and bedroom. Needless to say that the energy cost to run them 24/7 was exorbitant. No one paid us that money back. Still there was a corner in the flat that would get mould because the dehumidifiers wouldn't be enough to reach that area.

From my experience, landlords avoid doing any repairs at all costs. We were forced to live there for 3 years as we signed a wrong agreement without break clause. He didn't let us surrender. It was incredibly frustrating.

The private housing in London is horrible and I wish the government worked on better laws that protect tenants.

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Avatar for - Amur leopard
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Im renting too and my flat gets about 10c above the outside temperature. No gas either. Recently Landlord replaced my storage heater with a brilliant but very costly clay filled radiator with thermastat. Depressingly its costing a fortune...

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Im renting too and my flat gets about 10c above the outside temperature. No gas either. Recently Landlord replaced my storage heater with a brilliant but very costly clay filled radiator with thermastat. Depressingly its costing a fortune as my flat will not stay above 21c so its constantly kicking in (via timer). So am having to switch it off to save money (£3.50 a day not including working hours, and its not that cold yet,). The floorboards are caving in and only secondary glazing drafts means its a pointless battle. My Landlord will not invest unless its proper broken (new heater due to storage heater blowing up last winter), left without hot water for months due to not wanting to pay the going rates. I imagine most renters who arnt rich have the same problems. Mines a 1980 purpose built, its shocking how cold it is. No real mould issues as its THAT drafty, issues inside wardrobes, window frames and bathroom of course but ive lived in rentals with mushrooms growing out of the walls so im grateful for that at least! The cheap dehumidifiers from poundland work a treat in wardrobes. The free insulation schemes are all but a distant memory, and working renters arnt entitled to anything anyway.

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I forgot to add.....electric costs are for a studio flat...

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We have been using dehumidifiers in every room and they have certainly made a difference. We use the cheapest type, small ones bought from discount stores etc. They fill up with water as the crystals at the top of the container graually...

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We have been using dehumidifiers in every room and they have certainly made a difference. We use the cheapest type, small ones bought from discount stores etc. They fill up with water as the crystals at the top of the container graually disappear and then you have to put new ones in their place. They usually last about a month or maybe six weeks, depending on the room. We do try to keep the place warm in the winter, we have no central heating but use two convector electric fires along with 2  halogen low energy heaters. We cannot afford to run the larger fires too much, but the halogen heaters are very good. The electricity has cost a lot of money in thi place, due to the immersion heater that we have to use for our hot water.

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Avatar for - Koala
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We're (me and my flatmate) renting a 1930's flat, our landlord doesn't like to spend much so we have a cheap weak boiler which means that the heating system is never warm enough even when it's open to it's full.
Also, seems like the double...

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We're (me and my flatmate) renting a 1930's flat, our landlord doesn't like to spend much so we have a cheap weak boiler which means that the heating system is never warm enough even when it's open to it's full.
Also, seems like the double glazed windows we have here are from cheap quality, you can see it by the seam on the inner layer of the window.

There is no chance he is going to change any of these so we end up paying very high energy bills and using an extra electric heating in cold days.

 

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Avatar for - Amur leopard
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I feel you...20years of renting and nothings changed apart from the rents going up. Apparently key workers and low paid private/everyone else sector should all just get ‘better jobs’ and not except poor rentals... good luck running London...

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I feel you...20years of renting and nothings changed apart from the rents going up. Apparently key workers and low paid private/everyone else sector should all just get ‘better jobs’ and not except poor rentals... good luck running London then!!

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Avatar for - Adelie penguin
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I privately rent in an estate managed by City West Homes. A month ago they replaced the old windows with doubleglazed once. Winter is here and mould and condensation are back nevertheless. How is it possible? The workers on site already...

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I privately rent in an estate managed by City West Homes. A month ago they replaced the old windows with doubleglazed once. Winter is here and mould and condensation are back nevertheless. How is it possible? The workers on site already told me beforehand: these houses were very badly built in the first place. 

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Unless there are very strict laws to building quality (and legal consequences to poor building) where insulation, protection against infestation, damp, rot, etc. is integral to each and every new build whether in private, domestic or...

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Unless there are very strict laws to building quality (and legal consequences to poor building) where insulation, protection against infestation, damp, rot, etc. is integral to each and every new build whether in private, domestic or industrial structures - this pathetic free-for-all nation of ours, where developers barely follow building rules or sidestep safety with the building-in of or with inferior materials (we have seen this in the tragedy of Grenfell and elsewhere where builders cut corners in order to make even more of a fast buck) we will continue to see the disgraceful degradation of building quality in the UK. 

 

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Winter the damp gets worse as it is harder to air and dry the rooms out.

Double glazing most winter mornings has water running down the panes, even though i keep the window vents open,so a daily chore of wiping windows dry. Before the...

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Winter the damp gets worse as it is harder to air and dry the rooms out.

Double glazing most winter mornings has water running down the panes, even though i keep the window vents open,so a daily chore of wiping windows dry. Before the double glazing my windows used to drip with water and leave pools of water on the sill also annoyingly keeping me awake at night.

The worst places for damp are the box bedroom which is fine until it is used for sleeping in.!

Heating is expensive and the heating system does not adequatly keep the flat warm in colder weather.

In summer we boil when we heat the water up as several of the radiators do not have a turn of valve., and even when thermostat is set to lowest the rads still come on.

 

 

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Avatar for - Adelie penguin
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Yes, my flat is full of mould. It is terrible. I live in a council flat. The building has few structural problems, therefore, it is now over one year that there are scaffolding  around the building. The scaffolding are obstructing the...

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Yes, my flat is full of mould. It is terrible. I live in a council flat. The building has few structural problems, therefore, it is now over one year that there are scaffolding  around the building. The scaffolding are obstructing the windows, therefore, I cannot open them. During the summer it was unberable. In the winter the condensation, especially in the bathroom, is terrible. I have asked the council to move me since I can't take anymore, but I was told no. 

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Avatar for - Colombian spotted frog
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My daughter has to wear a fleece jacket/ long john /thicks socks/turtle neck jumper just to keep warm. her bedroom is damp and very cold in the winter.condensation on windows in my 3 bedroom flat,council had to put a fan in the bathroom...

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My daughter has to wear a fleece jacket/ long john /thicks socks/turtle neck jumper just to keep warm. her bedroom is damp and very cold in the winter.condensation on windows in my 3 bedroom flat,council had to put a fan in the bathroom because ceiling kept getting mouldy and black can't put the  heating on all day heating is not cheap.

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I get a lot of condensation on my windows. They are large patio doors with metal frames and wooden window cills. I find it less if I open the curtains before I go to bed. I have to mop up the water every morning throughout the winter. I...

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I get a lot of condensation on my windows. They are large patio doors with metal frames and wooden window cills. I find it less if I open the curtains before I go to bed. I have to mop up the water every morning throughout the winter. I have small ventilation vents above each window but no opening windows apart from the patio door which are to big to have open during cold weather

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Humn.....

The Mayor’s Energy for Londoners programme is aimed at improving energy efficiency and reducing fuel poverty in London. Programmes include:

- Warmer Homes (makes up to £4000 available per household for boiler replacement/repair...

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Humn.....

The Mayor’s Energy for Londoners programme is aimed at improving energy efficiency and reducing fuel poverty in London. Programmes include:

- Warmer Homes (makes up to £4000 available per household for boiler replacement/repair, insulation or draught proofing, home visits primarily for fuel-poor owner-occupied homes).

- Homes Energy Efficiency Programme (HEEP) – retrofits existing homes owned by housing associations and borough.

What do you think of these programmes? Were you aware of them before? What more could the Mayor, or other bodies, do to address cold and damp homes?

Looks like the private rental sector has been forgotten yet again.

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Hi Bumphere

Thanks for sharing your views in this discussion. The Mayor's Warmer Homes programme is open to the private rental sector too, please have a look on this page, where you can find out more about how to apply.

We hope this helps.

Talk London

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Thanks everyone for sharing your experience.

The Mayor’s Energy for Londoners programme is aimed at improving energy efficiency and reducing fuel poverty in London. Programmes include:

- Warmer Homes (makes up to £4000 available per household for boiler replacement/repair, insulation or draught proofing, home visits primarily for fuel-poor owner-occupied homes).

- Homes Energy Efficiency Programme (HEEP) – retrofits existing homes owned by housing associations and borough.

What do you think of these programmes? Were you aware of them before? What more could the Mayor, or other bodies, do to address cold and damp homes?

Talk London

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They do nothing to address the private rental sector and are a nice freebie for those that are owner occupiers.

Trying to get into the latter bracket whilst being in the former and spending a fortune on heating doesn't help.

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They do nothing to address the private rental sector and are a nice freebie for those that are owner occupiers.

Trying to get into the latter bracket whilst being in the former and spending a fortune on heating doesn't help.

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Working renters have never got much help (throw in being a zero hour & renting its soooo much fun), most I imagine in private rent pay 60% at least of take home pay to landlords, then bills, travel to work costs....so many freeze in winter...

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Working renters have never got much help (throw in being a zero hour & renting its soooo much fun), most I imagine in private rent pay 60% at least of take home pay to landlords, then bills, travel to work costs....so many freeze in winter and many forced to use food banks. Im struggling on my own but its only been achievable to not flatshare post 40 because I live in a studio in zone 4 and have no dependants. Taking away the mortgage assistance is only going to make it worse too.

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I just bought a flat in London, which has cost me 10 years of savings and it will take 25 years of mortgage. This is the first winter and I just found out that despite having double glazing and quite good walls and heating, the windows have...

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I just bought a flat in London, which has cost me 10 years of savings and it will take 25 years of mortgage. This is the first winter and I just found out that despite having double glazing and quite good walls and heating, the windows have condensation. But the cost of changing the windows is so huge that I can't face it now and probably in the next few years. I'm opening the windows often and doing as much as I can to avoid the condensation, but windows will need to be replaced soon. I lived scared with the idea they will go and I'll have no money to replace them.

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Dry those windows every day if necessary. When I was a child we had a new bungalow, with big windows made of thick plate glass. Central heating, insulation, all fine, but we still had condensation on the windows. My mother dried those...

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Dry those windows every day if necessary. When I was a child we had a new bungalow, with big windows made of thick plate glass. Central heating, insulation, all fine, but we still had condensation on the windows. My mother dried those windows daily, even more than once daily - even the huge plate glass picture window.  Forty five years later I visited the house. Those wooden window frames are still in very good condition. The owners (the property was only sold on once more) also took the trouble to wipe the condensation off the windows. 

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My girlfriend and I moved to London in 2013 and lived in three flats in the private rented sector, all built after 2000 and all thus effectively insulated (and, perhaps, benefiting from heating in the flats or commercial properties below us...

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My girlfriend and I moved to London in 2013 and lived in three flats in the private rented sector, all built after 2000 and all thus effectively insulated (and, perhaps, benefiting from heating in the flats or commercial properties below us). In all three we rarely needed to use the heating and often had windows open - although that was also due to air circulation in a small property. We moved in the summer to our first home with a mortgage, an end terrace house in somewhat dilapidated condition. This is a 1930s property which has been extended. Two walls were heavily affected by damp when we moved in, which has now been treated (and a damp-proof course fitted) as a condition of purchase. However, the walls are thin and the house takes a long time to warm up when it's cold. Although the house has double glazing, it's old and many of the individual panes have blown and so are full of condensation. No doubt in due course we will need to reinsulate and replace to correct these defects, but with an expensive mortgage it will take us time to afford this.

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In the course of my work I come across people with damp problems with people housed by councils. Councils seem reluctant to act, possibly because there is a shortage of alternative accommodation. In the private sector it seems more a case...

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In the course of my work I come across people with damp problems with people housed by councils. Councils seem reluctant to act, possibly because there is a shortage of alternative accommodation. In the private sector it seems more a case of renters accepting poor quality as the alternatives are too expensive. In both cases it is seems difficult to get any effective enforcement action.

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I have experienced damp in the flat I’ve rented for the last 9 years. It improved significantly when our landlord put double glazing in and a fan in the bathroom but because of the lack of light in our bathroom, we still have problems with...

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I have experienced damp in the flat I’ve rented for the last 9 years. It improved significantly when our landlord put double glazing in and a fan in the bathroom but because of the lack of light in our bathroom, we still have problems with damp and mould on the walls. Our landlord didn’t get mould resistant (not sure that’s the right term!) paint which would have helped.

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I live in a 2 bedroom council flat and the damp is terrible. I have double glazing windows but that does nothing to keep the heat in. There are days when its colder inside then outside and i keep me and my kid's wrapped in blankets. Heating...

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I live in a 2 bedroom council flat and the damp is terrible. I have double glazing windows but that does nothing to keep the heat in. There are days when its colder inside then outside and i keep me and my kid's wrapped in blankets. Heating is too costly and contributes to the mould.

My children's bedroom is so damp that mould grows behind the wardrobes. I have to get rid of wardrobes twice due to mould. 

 

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