Help save a fellow Londoner’s life

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705 Londoners have responded | 16/10/2023 - 17/03/2024

A female member of the London Ambulance Service is performing CPR on a doll as part of a training course on lifesaving skills.

Using defibrillators in London

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Did you know that 87% of cardiac arrests (when a person’s heart stops beating) happen outside of hospital?  

Maximising the number of defibrillators across London will help people increase their chances of surviving a cardiac arrest.  

A defibrillator is a device that gives an electric shock to the heart of someone who is in cardiac arrest. 

On 16 October 2023 - World Restart a Heart day - the Mayor announced that all London Underground and Overground stations now have public defibrillators.

City Hall’s Health policy team wants to know if Londoners will feel confident enough to use these new defibrillators if they see a person in cardiac arrest. Astrid, Anmol and Kay from the team will be reading your contributions and signposting to lifesaving training and resources.   

We want to hear from you: 

  • Would you feel confident using a defibrillator if you see someone having a cardiac arrest? Why or why not? 
  • What might hold you back from using a defibrillator? 
  • Where in your local area or community have you seen a defib? What kind of places would you like to see more defibs? 
  • What, if anything, would encourage you to sign-up to a free course on using defibrillators and lifesaving skills?  
  • What do you think might help raise awareness of these new defibrillators and empower people to use them?  

Tell us more in the discussion below.  

The discussion ran from 16 October 2023 - 17 March 2024

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Comments (226)

Avatar for - Ringed seal

I’d really like to attend a course on the use of a defibrillator and arefresher course on CPR.

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London Citizens, Indeed British Citizens Require The Skill Set & Confidence to Use Defibrillators. ' Skills are not Innate, Skills are Acquired, Commonly, Via Education Courses, with Training '   Also I strongly advice & some if not most...

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London Citizens, Indeed British Citizens Require The Skill Set & Confidence to Use Defibrillators. ' Skills are not Innate, Skills are Acquired, Commonly, Via Education Courses, with Training '   Also I strongly advice & some if not most London / British Residence will agree: Knife Crime & Street First Aid Courses Set Up With Due - Diligences & Mindfully Accounting For Current Incidents On The Streets, Homes & Workplaces of London.      

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Avatar for - Staghorn coral

I would not feel confident because I’ve never used one nor seen one being used. I would like to be trained in the use of the device and in other life saving strategies. I know there is a defibrillator on my local High Street in Wood Green...

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I would not feel confident because I’ve never used one nor seen one being used. I would like to be trained in the use of the device and in other life saving strategies. I know there is a defibrillator on my local High Street in Wood Green. Since cardiac arrest is an urgent matter, it is clearly important that the deceives are located in as many places as possible. 

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Avatar for - Tiger

I was in a group of cyclists recently, when, at a rest stop, one of them collapsed and lost consciousness. There was not a defibrillator nearby. Someone went to fetch one, but it was 5 minutes drive away. As it happens it wasn't required as...

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I was in a group of cyclists recently, when, at a rest stop, one of them collapsed and lost consciousness. There was not a defibrillator nearby. Someone went to fetch one, but it was 5 minutes drive away. As it happens it wasn't required as the patient had a strong pulse and was breathing, but if it had been, 5 minutes might have been too long.
I was re-assured by people who are trained that using one is easy. The defibrillator gives precise instructions once disconnected from it's power supply, so I learnt a little, and can see the importance of having quick access when they are required.

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Avatar for - Sumatran elephant

dowdensa's comment is important.  Years ago my brother suffered cardiac arrest when he'd just seen a doctor at his local practice.  He was defibrillated eight times on the way to hospital.  If he'd had the cardiac arrest where no...

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dowdensa's comment is important.  Years ago my brother suffered cardiac arrest when he'd just seen a doctor at his local practice.  He was defibrillated eight times on the way to hospital.  If he'd had the cardiac arrest where no defibrillator was available it's likely that he would have died.  As it was he lived another fourteen years.  So well done Mayor for having defibrillators installed!

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Avatar for - Amur leopard

I think this is a very worthwhile initiative. But it isn’t just a case of providing this equipment, but the training to use it and whilst training videos have their place there is nothing more useful than an in person practical lesson. When...

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I think this is a very worthwhile initiative. But it isn’t just a case of providing this equipment, but the training to use it and whilst training videos have their place there is nothing more useful than an in person practical lesson. When you consider all those retirees who were trained to give CPR and use defibrillators would it not be cost effective to offer refresher training to all those who still reside in London. I refer to firemen, police officers, military and medical professionals who retired in the last 10-20 years.

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A very worthwhile skill to learn, do not be afraid of any legal issues, they do not exist. I have saved two lives with the recovery position, another easy to learn skill.

Avatar for - Sumatran elephant

I will be looking out to identify defibrillators at my local tube and train stations from now on. This survey has alerted me to the fact they are there. Well done Mayor Sadiq for having them there.  I would need training to use one so I'm...

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I will be looking out to identify defibrillators at my local tube and train stations from now on. This survey has alerted me to the fact they are there. Well done Mayor Sadiq for having them there.  I would need training to use one so I'm keen to see where I can get that.  Thanks too for organising the training !  I will definitely go for it.

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Avatar for -

i would like to do a free course on how to use a defib  but dont know where to go

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i would like to do a free course on how to use a defib  but dont know where to go

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Avatar for - Sumatran elephant

Perfectly happy to use as one gets step by step instructions and the defibrillator is likely to be the Patient’s best chance of surviving.

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I forgot schools.   Empower children of all ages, give them a skill and knowledge

 

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I forgot schools.   Empower children of all ages, give them a skill and knowledge

 

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Avatar for -

  • Would you feel confident using a defibrillator if you see someone having a cardiac arrest? Why or why not? 

    If the instructions were clear and I could find a defib then I would try and use it

  • What might hold you back from using a...

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  • Would you feel confident using a defibrillator if you see someone having a cardiac arrest? Why or why not? 

    If the instructions were clear and I could find a defib then I would try and use it

  • What might hold you back from using a defibrillator? 

    Poor intsructions

  • Where in your local area or community have you seen a defib? 

    Station, Hospital but not enough nearby

    What kind of places would you like to see more defibs? 

    Supermarkets, shops, work places, public offices, post offies

  • What, if anything, would encourage you to sign-up to a free course on using defibrillators and lifesaving skills?  

    I would very much appreciate a free course on using a defib or lifesaving at a sensible time of day and near me

    What do you think might help raise awareness of these new defibrillators and empower people to use them?  

    Getting them into soaps on tv, instagram, tiktok, discussion on music radio, ads on things liked spotify, make it easy for people to access courses, illustrate what they look like, get conversation going - social media can be for the good not all bad

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Avatar for -

Apparently, it's easy. I never cease to wonder at the complexities of technology and human endeavour, but these take you through the steps and won't fire if there's a sign of a heartbeat. I said I was fairly confident in using one, having...

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Apparently, it's easy. I never cease to wonder at the complexities of technology and human endeavour, but these take you through the steps and won't fire if there's a sign of a heartbeat. I said I was fairly confident in using one, having seen what's involved and being reasonably bright, but it really is much simpler than everyone, including myself, thinks. I think that's the message that needs to be put out, that anyone can use them, they will take you through the process.

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Avatar for -

I have seen defibrillators in many places and while I have heard that between 999 and the instructions on the machine that they are relativele straightforward I still would feel apprehensive about using one. 

Giving CPR is something I would...

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I have seen defibrillators in many places and while I have heard that between 999 and the instructions on the machine that they are relativele straightforward I still would feel apprehensive about using one. 

Giving CPR is something I would feel more confident but am probably basing my knowledge on somethiong I read a long time ago... 

I would be quite keen to have some training on this as I think it is important partly as I cycle in the countryside I might find myself far from immediate help if someone needed it. We should all have some basic first aid training beyond anything from DoE. 

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Avatar for - Sea turtle

I am trying to find a list on your website of where I can learn how to use a defibrillator but cannot.

Avatar for - Amur leopard

You could watch this first of all  www.london.gov.uk/londonlifesaver

Then look into this

https://www.londonambulance.nhs.uk/getting-involved/become-a-london-lifesaver/

Organisations such as Red Cross, St Johns and other private providers also...

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You could watch this first of all  www.london.gov.uk/londonlifesaver

Then look into this

https://www.londonambulance.nhs.uk/getting-involved/become-a-london-lifesaver/

Organisations such as Red Cross, St Johns and other private providers also run courses, almost always for a fee, though

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Roz - just Google 'using a defib'.  And to find them, Google 'nearest defib'.

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Roz - just Google 'using a defib'.  And to find them, Google 'nearest defib'.

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I think that  more awareness is needed on where Defibrillators are and how to use them. I would welcome training on how to use one and how to do CPR.  When volunteering in London this summer I used an ap to find info on where to find the...

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I think that  more awareness is needed on where Defibrillators are and how to use them. I would welcome training on how to use one and how to do CPR.  When volunteering in London this summer I used an ap to find info on where to find the nearest defibrillator but it seemed aimed at professionals and finding a professional near by, but having to try and make sense of this took time and that is what you don't have in an emergency situation. 

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To me the key is knowing where a defibrillator is - it would be really helpful for example if Citymapper could be encouraged to show locations on their maps. It would be good too if there was one somewhere in our residential area, as well...

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To me the key is knowing where a defibrillator is - it would be really helpful for example if Citymapper could be encouraged to show locations on their maps. It would be good too if there was one somewhere in our residential area, as well. Having once been shown how to use a defib, and many times how to do CPR, including on a dummy, an occasional practice session to remind would be really helpful.

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Google 'defib near me' - it will give you links to where they are located and their availability times.

Also, Google 'using a defib' to get confidence.

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Hi Lowecm3.

Thank you for your comment.

If you want to check out where your nearest defib is, visit: GoodSam or BHF's DefibFinder. Some defibrillators are publicly accessible and others are private. The defibrillators recently rolled out on the TfL network are publicly accessible. If you can't spot a defibrillator in an emergency, the 999 call operator will advise you as to where the nearest one is is. 

If you're looking to do more training, then this page provides a demo video on performing chest compressions and using a defibrillator, as well as info on where to find more CPR and defibrillator training through the British Heart Foundation and the London Ambulance Service. 

A key thing to know is that using a defibrillator is safe. It walks through what you need to do, and it will advise you if a shock is needed. It won't shock if it isn't. 

Hope you find this info helpful.

Mia (Talk London team)

Avatar for -

First aid should be taught in schools, starting with Reception learning how to use 999 to get help then progressing on to CPR by 11. Then we should have Appointed Persons first aid classes more freely available and subsidised for adults. It...

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First aid should be taught in schools, starting with Reception learning how to use 999 to get help then progressing on to CPR by 11. Then we should have Appointed Persons first aid classes more freely available and subsidised for adults. It's not just about CPR, it's knowing how to manage a casualty incident - risk assessing and keeping yourself and the casualty safe, how to call 99 effectively and what happens when you make a 999 call. Then the actual administering of lifesaving aid. 

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Great idea - in some countries all citizens have to know how to do CPR. Lots of initiatives in UK in the past. Best way so far is 'train the trainer'. Train an army of Londoners and in turn they will train others. :)

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I wouldn't be confident using a defibrillator, especially in the light of what BrentTaylor mentions. Do any of the public defibrillators have a safety feature that warns the user if a heartbeat is detected?

Avatar for - Amur leopard

Yes, all AEDs do, they will direct you in pretty much all aspects of the process, even when to start/stop CPR, (many even have a metronome feature to keep you up to speed). They won't direct you to do anything wrong/bad   

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Yes, all AEDs do, they will direct you in pretty much all aspects of the process, even when to start/stop CPR, (many even have a metronome feature to keep you up to speed). They won't direct you to do anything wrong/bad   

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Avatar for -

Hello! I would highly recommend watching this video: www.london.gov.uk/londonlifesaver. It explains how to use a defibrillator and perform CPR. A key thing we want people to know is that a defib will walk you right through what you're supposed to do, and it will detect whether a person needs a shock or not.

Avatar for -

I would be comfortable-ish preforming CPR on an adult (I did a baby CPR course not long ago and an adult one years ago) but I would have no idea how to safely use a defibrillator. I would be interested in doing training so I knew how to do...

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I would be comfortable-ish preforming CPR on an adult (I did a baby CPR course not long ago and an adult one years ago) but I would have no idea how to safely use a defibrillator. I would be interested in doing training so I knew how to do so.

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