Designing London’s Recovery

I am an OT so it would also be good to see more disabled access toilets available around the capital to promote full community access and participation. A key reason for disabled people not going out is often the limited availability of accessible toilets within the community.

how desperate I am to use the toilet!
if I am on my own or with someone else
whether facilities clean,
door locks,
location safe and well lit,
the people congregating around the toilet - if there are beggars or groups of people whom I perceive to be intimidating - I would not use
length of queue
cost / payment method - I don't carry change
The toilets on Hackney Downs are pretty good. They are well maintained, and kept clean, close to a park keepers office - however open only during daytime. The steel internal design of the toilets a bit like airplane toilet mean that can be kept cleaner, sharps slot for addicts to dispose of their syringes safely if they are making use of the toilet reduces risk for other members of public.

Cleanliness
Lighting- safety

I answered the survey honestly, and as a fit and healtthy person, my answers will indicate no particular need for public toilets. However, several members of my family (who do not wish to take part in this survey) do need public toilets and the places they visit are affected by the lack of toilets. We do need more public toilets and they do need to be clean and hygenic and, as noted by others here, if they are used by homeless people, then it is even more important that they be clean hygenic and pleasant to use.

There are many limitations on public toilets and cost is one of them as wages need to be paid to the operatives as well as the utilities used. I think the cost of going to the toilet in public conveniences is high, some as much as 50p make it an issue in the ever expensive society we live in. It’s no longer spending a penny but nearly half a pound which puts it out of reach for many.

I do look for other places that have good facilities like stores, pubs and cafes on a regular basis and keep them in mind when visiting an area. Being a man of a certain age when I need the toilet it’s usually quickly. Knowing where to go quickly with confidence becomes a problem after the above close as there is nowhere to go. Having worked late and night shifts up until recently there is absolutely nowhere to go which is totally acceptable.

All public toilets should be manned to be kept clean, and they should all be free to use.

One thing I need to find out is whether a toilet I knew to be open has closed in the last few years. Westminster Station: at least one closed (maybe both of them). Bank Station: closed, and I understand there are no toilets planned there for the rebuild.

Stop closing toilets! Keep the ones that are open, open!

The public toilets in Kelsey Park, Beckenham, are abysmal. Sometimes the toilets are blocked, with loo paper on the floor, and the door latches broken.
Unfortunately, the old public toilets in Beckenham High Street were closed sometime ago. They used to be fairly well maintained. Instead, the public are allowed to use toilets in certain cafes and restaurants. However, they should not have to. Now, the old public toilets are being converted into yet another cafe which Beckenham does not need. The old toilet block should have been kept open, but as with many other things now, it's all about money and saving costs, rather than public services.

There is a great need for public toilets in London. Where I live the only toilets are for customers of pubs,cafes or restaurants, except for one in a supermarket which a) smells and b) is often out of order and only available when the shop is open.
No public'y provided public toilets.
Due to the government central funds to councils being drastically cut , councils have been forced to cut back on all services and especially "non essential" services. The provision of public toilets should therefore be made mandatory and supported with funding.
They should then be easily accessible, in busy areas, well lit and maintained ,open, clean and free.
It is worth noticing that on a visit to Winchester there were numerous spotless public toilets

I have a Radar Key which helps, but sadly too many public loos are permanently closed, even to Radar Key users. Thank God for libraries, & SOME pubs. It is the users who cause the problems, staff could clean a Loo, & then the very next user leaves it in as dreadful state... I try to always leave loos better than I found them!

I would use a public toilet only if I were fairly desperate for the facility! There are plenty of places which are open to the public which have their own facilities - restaurant, cafe, theatre, museum, church etc, so if I'm going to one of those I wouldn't need a public toiler. I appreciate that this isn't the case for everyone, particularly anyone with children or a dependent or disabled older person.

If public toilets are to exist at all there MUST be arrangements to keep them clean and secure, in my view.

It should be the mark of a civilised urban society to provide clean, free toilets. Use all the money tourists bring in and invest in the worlds best toilets. Maintain them, staff them and build them to last. The Victorians put our current politicians and councils to shame. There are a million places to eat and drink and nowhere to to go to the toilet. I'd happily pay a few pence more on my council tax if it went toward decent, clean toilets. Come on! Don't make me pay to use it, I've already paid for the food and drink, so get some financial support from the shops that profit from selling the food and drink. A basic human need that goes unspoken and ignored. It's. been getting steadily worse since I was a kid. Finish the survey and then DO SOMETHING!

It would be nice to have good clean, well maintained toilets at key place around London. To have a toilet you would want to use you need someone there permanently looking after it. Without that, toilets are dirty, misused and potentially dangerous.

There used to be many public toilets in London but they got closed and 'repurposed' - this should never have happened. So start off by getting those back into service (and refurbish them - with attendants). Also encourage businesses (such as John Lewis-type entities as well as cafes and restaurants) to allow people to use their facilities where possible.

lousy survey. Central London and suburbs have no toilets and few that were there have been hchcnaged into boutiques, etc. I am 83 and find it v. difficult to travel comfortably around London. My late husband had a health condition and could not travel because there were insufficient toilets. Local high street is a nonsense question as if it is local one is near home and one's own toilet. Poor Macdonalds, pubs, and occasional restaurant have to be used and this is emarassing.How tourists manage I have no idea.I have a disability key but now it is often a number to key in.

I have been writing to TFL without success to reopen the toilets within Walthamstow Central Bus Station that were closed during covid. The response back to my emails is that the male, female and disabled toilets have been closed for staff use with a pin code lock on the door. This is totally unacceptable for a space that is used by thousands of people a day and it is a major inconvenience for many. If anyone here can help get these reopened it would be greatly appreciated.

The toilet at Pembroke lodge in Richmond park is free, clean and always feels safe. The other toilets (Richmond gate and Kingston gate) now are accessible by bank card. I do not object to the charge and this works quite well if you remember to bring your card. For me to use facilities at night , they would need to be in a bright, public area preferably not multi cubicle.