Charter for Emerging Technology
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836 Londoners have responded | 16/06/2020 - 31/08/2021
The pandemic has showed us how much we rely on technology for work, socialising, shopping, our healthcare and so much more. In the future, faster internet and better connections will support the development of new technologies even more. Plenty of possibilities, but challenges too. That is why City Hall is developing a Charter for Emerging Technology - it will support innovation and technology in London, while ensuring the needs and expectations of Londoners are met.
Back in December 2020 we asked for your views on new technology. The Smart London team used your contributions, alongside the feedback of the Smart London Board working group (led by the Chief Digital Officer for London), innovators and local councillors to refine the draft Charter further.
We’d love to hear your views on the three key principles, as set out in the latest draft:
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Working in the open: When trialling and deploying emerging technologies, we aspire to share our thinking as we progress and work collaboratively with city authorities. This includes using plain language, communicating with local communities and sharing Data Protection Impact Assessments with City Hall.
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Respecting diversity: Together with other leading digital cities in Europe and North America we strongly believe that human rights principles should be incorporated by design into digital platforms which serve our city This includes focussing on user needs at every stage and considering the value, need and potential harm of new technology using a technique like consequence scanning.
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Trustworthiness: We require safe, secure and useful ways of sharing data which build trust among our partners and citizens. Living the spirit, not just the letter of the General Data Protection Regulation (GDPR) means seeing the requirements as deep ethical obligations as well. This includes maintaining high quality data and allowing for an easy opt-out for those who don’t wish for their data to be used in a particular way.
Read the draft in full here
What do you think of these principles, what do they mean to you? Is anything crucial missing? Your views will help shape the final charter, due to be published in September 2021.
This discussion closed on 31 August 2021.
The discussion ran from 16 June 2021 - 31 August 2021
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Community Member 3 years agoThe issue with these statements is that it starts with an assumption on the need to collect and share information on people and their consumption of services. Whilst there is no doubt that big data can be mined and re-sold for commercial...
Show full commentThe issue with these statements is that it starts with an assumption on the need to collect and share information on people and their consumption of services. Whilst there is no doubt that big data can be mined and re-sold for commercial advantages, is this a default "necessary" starting point? This invites the obvious data breach questions and what the level of GDPR compensation and penalty payouts would be over time. There is a long list of companies that never thought they would be victims.
Why is the default that people have opted into the data hoarding, rather than a default of excluded until explicitly approved. Look at Apple as an example of good practice in this space.
Why can't services be designed to work efficiently with anonymised data?
Does a local IT outage mean people can't access services? Services need to be simplified and not overly rely on IT systems (already an assumption of everyone having to pay for that infrastructure) to gain access to services. Why should those unable to use or afford access be disadvantaged? Terminals would need to be provided and people provided on hand to help access services.
The myriad of on-line payment systems backed up by a profitable and unfair penalty system for TFL, Council and private services, points to a broken vision motivated by squeezing ever increasing funds for the same services by fragmenting them based on data. A trip to the local recycling centre soon turns into a ULEZ online payments, online booking slots with specific waste types, being told you can't return within x days. This needs to be simplified. Too much resources go into running and maintaining these specialised systems.
Show less of commentBen Burt
Community Member 3 years agoOne of these three key principles should be working for a green economy with zero carbon emissions. I find it hard to see why this is missing and without the principles are worthless
Stumpy0211
Community Member 3 years agoVery worthy principles but until we get everybody in London with equal access to technology it will always be flawed. The backbone needs to be built first and this is currently monopolised (almost) by BT Openreach. I'd like to see the...
Show full commentVery worthy principles but until we get everybody in London with equal access to technology it will always be flawed. The backbone needs to be built first and this is currently monopolised (almost) by BT Openreach. I'd like to see the backbone installation come under the auspices of the Mayor of London. This would provide jobs for young people and perhaps call on older workers to become trainers.
Show less of commentKitKat222
Community Member 3 years agoAccess to internet is monopolized and expensive and time consuming. As well as 5-6hr time slots for openreach to activate wifi line.
turaco
Community Member 4 years agoIn the summary principles there is ambiguity in the use of the word "we". In the first principle "we" share info with City Hall: in the second we appear actually to be City Hall.
One principle should be that in describing the purpose of...
Show full commentIn the summary principles there is ambiguity in the use of the word "we". In the first principle "we" share info with City Hall: in the second we appear actually to be City Hall.
One principle should be that in describing the purpose of some IT function, care should be taken to give warning if the function has the capacity to go beyond that purpose: for example, in the "Internet of things" a function to operate some piece of equipment might also have the capacity to send a signal elsewhere. I am not sure if this is covered by "Being clear about any additional functionality".
I am all for maximising the use of IT. But for the foreseeable future there is going to remain a sizable portion of the population (?10%) who are not at home with IT. We need to have as a principle that nobody should be obliged to use IT in order to lead a satisfactory daily life: for example, people should not be forced to use IT in order to pay a bill, make purchases etc.
Show less of commentDaughterMumResident
Community Member 4 years agoAlso I think that Elderly Patients who have no family and they rely on carers to come and visit them at their homes have CCTV installed in their homes . As i have also had to deal with a carer who was taking liberties in turning up when she...
Show full commentAlso I think that Elderly Patients who have no family and they rely on carers to come and visit them at their homes have CCTV installed in their homes . As i have also had to deal with a carer who was taking liberties in turning up when she liked but she was writing in the care file that she was at the House seeing my mother each day at
Show less of comment09:00 am . I knew she was not as i was there helping the carer in fact most days , as I was doing her job for her .
This lady was getting paid to do a hours work in the Mornings but not once in the time did she ever wash my mum's hair . The carer even wore earphones and could not hear when the Nurse came because she was to busy listening to the Pastor . Also she was taking personal calls and in the end I sacked her . I complained to Elderly Care Social Worker to which we had about 3- 4 different ones last year . Hackney Council has been held to ransom . What is happening with this situation ? as Hackney Website is still not up and running & no more has been mentioned about this .
I EVEN took photographs of the care file and sent it to the Company that sent out this carer but they was not interested and have not bothered getting back to me . It was alright when Captain Tom raised all that money for the NHS what about all the Elderly Patients that have been left in Urine - Poo and I'm sure there has been Elderly Patients that even died at home due to lack of care from carers before this Corona CRAP . If 5G is going to be such a great thing then I suggest that firstly the ones who have made it through Corona and want to stay in their own homes that more is done to look after their well being .
DaughterMumResident
Community Member 4 years agoFirstly I would like to add the if we are moving forward with technology . How many new hospitals are being built over the next few years ? I suggest that UK Hospitals get some kind of Personal Camera for each Patient that is being...
Show full commentFirstly I would like to add the if we are moving forward with technology . How many new hospitals are being built over the next few years ? I suggest that UK Hospitals get some kind of Personal Camera for each Patient that is being admitted , as the Goverment says this Scam- Pandemic of this man made virus is never leaving us and instead of staff standing with Patients with I- pads
. Would it not be better for each patient's relatives to be able to see how their loved ones are being treated by your NHS staff , as there is many lies being told about Patients Care & unless a Patients family is there to see or catch the staff mistreating then it is their word against the family or Patient . I know this as i walked in on the last 3 minutes of my mother breathing . I was told by the Nurse my Mother was asleep , to which she was unconscious and after shouting at the Nurse she then told me *she laid my Mother Flat in the bed because she kept moving down the bed* but in report from #homertonhospital it says that *perhaps the Nurse forgot to sit my mother back up* really you think I am taking that excuse . Even the Consultant did not return my call from 09:30 because apparently he forgot to call me . I do not know what kind of shit show the hospital is running but there has been loads of Killer Nurses that have got away with killing patients or they have sexually assaulted, even children . Can you tell me why Prisoners have a phone & can video call but if in hospital you can not ?
I see all the new cameras about on the streets which have appeared over night what exactly are they for ?
It seems that you are not able to catch CRIMINALS who stab , shoot , even rape but CCTV picked up the White Boy who was sunbathing in the Park - on the day of the stabbing at Essex Rd .
How comes you can not find criminals who have been nicking our Mail since the block got put up ?
tagging system on their staff as not so long ago one of the staff stole a patients Debit Card
Show less of commentJudith L
Community Member 4 years agoI think that it is important that there are possible alternatives to everything being technology based only as not everyone can adapt to how fast technology is moving. There should be more assistance (eg perhaps at libraries or classes) but...
Show full commentI think that it is important that there are possible alternatives to everything being technology based only as not everyone can adapt to how fast technology is moving. There should be more assistance (eg perhaps at libraries or classes) but definitely points of contact for assistance, preferably with people. I expect there are those already working on the latest scams so I hope there are those working on the best security also.
Show less of commentturaco
Community Member 4 years agoGood point, which ties in with the third of the three points I made a few seconds ago.
johny3172
Community Member 4 years agoEverything should be automated what can be automated and everything what can be done online should be online.
Respecting diversity:
Show full commentTechnology must be used and set up the way it does not discriminate in any way. Not even in a positive way...
Everything should be automated what can be automated and everything what can be done online should be online.
Respecting diversity:
Technology must be used and set up the way it does not discriminate in any way. Not even in a positive way as there are more and more examples where previously disadvantaged and discriminated groups are becoming advantaged compared to others. Neither positive nor negative discrimination is good! Help for those in need is another matter. It should not be mixed up with discrimination.
Trustworthiness:
Show less of commentOption for opting out for residents is good. At the same time we must ensure transparency of use of public money and transparency of decision making as well as transparency of oversight of any public moneys and decisions.
Londonable
Community Member 4 years agoBefore anything is 'built' it needs secure foundations, maybe a digital moat and portcullis too! New technology invites new crime, are we ready enough?
Deptford1989
Community Member 4 years agoThe principles are good, a possible addition would be ‘Purpose’ - that technology and innovation will be pursued and deployed for the benefit of citizens and nature. In practice this should mean that new proposals must be able to...
Show full commentThe principles are good, a possible addition would be ‘Purpose’ - that technology and innovation will be pursued and deployed for the benefit of citizens and nature. In practice this should mean that new proposals must be able to demonstrate a credible case for the benefits they could generate for the city, I.e. we are not interested in new tech for the sake of it, we are focused on the value it can unlock for the city.
Show less of commentsteve2gibbons
Community Member 4 years agoAlternative means of accessing and using public services and public facilities must be retained, or provided for new services, for anyone unable for whatever reason to use digital technology. Reasons for such inability are many and can...
Show full commentAlternative means of accessing and using public services and public facilities must be retained, or provided for new services, for anyone unable for whatever reason to use digital technology. Reasons for such inability are many and can include fear, education, poverty, language, physical limitations and no doubt many more.
Show less of commentNuggetMagic
Community Member 4 years agoI think the 'Great Reset' which is a World Economic Forum agenda introduced by Schwab (4th & 5th technological revolutions), not just a UK one is veering the world in a very disturbing direction. As much as technology interconnects our...
Show full commentI think the 'Great Reset' which is a World Economic Forum agenda introduced by Schwab (4th & 5th technological revolutions), not just a UK one is veering the world in a very disturbing direction. As much as technology interconnects our society on all levels it also has a devastating affect on social interaction and creates an immense divide. I think the vaccine card agenda is sorely misguided. No-one should ever have to prove their vaccine status in order to be able to enter a restaurant or take a flight. As we now know Fauci is possibly being taken to court in the USA and the are other lawsuits being raised. To push this direction means humans could be forced to accept a way of life we don't want to. There are so many current 'technological advances' which are meant to make the world cleaner and healthier, but when you look at the TRUE science behind them and their true environmental impact, their promises of lowering carbon footprint and efficacy are far less promising and are often worse solutions than those polluting options traditionally used. I'd love to move in a clean, healthy direction where technology is used (gently) for good. But are we heading down a path of
Show less of commentHuxley's Brave New World meets Orwell's 1984 meets Minority Report. Technology should feel like a safety net, not an imposed way of life. I fear the balance that is greatly needed worldwide as well as within individual countries is not going to be met. There are grand visions that people think sound cool until they realise the path they take you down when it's already been implemented. Life inside China's surveillance state means you can be identified and approached anywhere by authorities. All transactions are on phones and track your every purchase, not just for advertising purposes, but for your location also and an analysis of you. Be careful what you begin to introduce because once it's enacted the direction will not be stopped.
TS
Community Member 4 years agoHear Hear! Very well put. We need to be careful with how technology and data is used. We seem to be moving more and more towards a totalitarian state like China and Russia where we are traced everywhere we go and whatever we do, and are not...
Show full commentHear Hear! Very well put. We need to be careful with how technology and data is used. We seem to be moving more and more towards a totalitarian state like China and Russia where we are traced everywhere we go and whatever we do, and are not free to express how we feel about certain things. I am not a fan of this, and feel unwillingly squeezed into a corner, not knowing how to get out or keep my freedom.
Show less of commentsohogirl
Community Member 4 years agoSome important points raised in this comment.
pi3142
Community Member 4 years agoThere needs to be a government minister with overall responsibility for implementing the three important principles. That minister should be separate from the Home Secretary whose responsibilities for crime and security would undermine the...
Show full commentThere needs to be a government minister with overall responsibility for implementing the three important principles. That minister should be separate from the Home Secretary whose responsibilities for crime and security would undermine the concern for human rights safeguards as expressed in the three principles.
Show less of commentUnder Trustworthiness, to the right to “opt out” should also be added a specific reference to an assumed right of privacy, concerning any personal information. So for example a recent proposal by the government to collect all health information from GPs of all their patients would need to be fully and publicly justified.
Lois
Community Member 4 years agoPrinciples good - they mean accountability which is vital (we're not getting a lot of it from national government) all these principles MUST apply to contracted out bodies too.
Sordello
Community Member 4 years agoFacial recognition technology is a very extreme form of surveillance and I do not think it should be used in public areas
the_universe
Community Member 4 years agoLove the 3 key principles which will be implemented! however there seems to be a lot of changes which will affect all people and as I see this as a long term plan! What clear strategies will be used to educate the intricate details of the...
Show full commentLove the 3 key principles which will be implemented! however there seems to be a lot of changes which will affect all people and as I see this as a long term plan! What clear strategies will be used to educate the intricate details of the processes to the public and also will this also need to be brought into schools to educate the youth and if so how?
Show less of comment