• Reference: 2024/2150
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Since its inception at the beginning of this year, can you provide a breakdown of the number of complaints made against the LFB that have been heard by the PSU i) within 7 days; ii) between 7-30 days; and iii) over 30 days of them being lodged?

• Reference: 2024/2149
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Can you provide a breakdown of the number of i) original complaints and ii) appeals that have been lodged with the Professional Standards Unit since its inception at the beginning of this year?

• Reference: 2024/2148
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Can you provide a breakdown, by race, gender, ethnicity and sexual orientation, of the number of staff that have left the brigade or transferred stations within 12 months of a decision being made on their case by CMP Solutions?

• Reference: 2024/2147
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Can you provide a breakdown of the number of complaints made against the LFB through the independent CMP Solutions process that have been i) placed; ii) upheld; iii) appealed; and iv) successfully appealed?

• Reference: 2024/2146
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

How is the content posted on the Yammer social network monitored and curated by the LFB to protect individuals?

• Reference: 2024/2145
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Can you briefly outline the key points in the terms of use that firefighters agree to when signing up and using the Yammer social networking system?

• Reference: 2024/2144
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

In what ways do mentors record the progress and performance of new recruits and how is this data captured?

• Reference: 2024/2143
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

What specific criteria is used to evaluate the effectiveness of mentors as well as the mentor scheme overall?

• Reference: 2024/2142
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

What specific training is provided to existing firefighters to enable them to carry out the role of mentor for new recruits?

• Reference: 2024/2141
• Question by: Hina Bokhari OBE
• Meeting date: 18 July 2024

Can you provide an in-depth explanation of the way in which mentorship works within the LFB? When a new recruit joins a station, how are they assigned a mentor to assist and train them?