• Reference: 2020/0167
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

How many fare evasion notices did TfL issue in the years 2014-19? Please provide a breakdown of notices year by year.

• Reference: 2020/0166
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

What procedural training do revenue protection officers receive in order to make sure customers are prosecuted fairly?

• Reference: 2020/0165
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

Your previous response to question 2019/20776 was unsatisfactory. Once again I ask you to please explain what compensation TfL will be offering to residents of Springfield Road as a result of the continuous overnight noise from TfL trains that they have been forced to endure.

• Reference: 2020/0164
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

The current online TfL complaints forms are not fit for purpose for those raising complaints about tube noise in their homes. Please detail how you will be making it easier for those Londoners, such as my constituents in Islington and Chingford, to record details of the ongoing noise disturbance they are forced to endure as a result of TfL rail or underground trains.

• Reference: 2020/0163
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

Your written response to question 2019/20788 failed to answer why the TfL Journey Planner does not offer the 55/388 bus routes as an alternative route to the 48 for those travelling between Walthamstow Central and London Bridge. Instead users are encouraged to travel on the 55 to Lea Bridge Roundabout; 488 from Lea Bridge Roundabout to Dalston Kingsland Station; 149 from Dalston Junction Station to London Bridge. Please explain why TfL are not encouraging bus users to take the 55 to Mare St and change onto the 388 from Mare St to London Bridge.

• Reference: 2020/0162
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

Please provide details of all track grinding work undertaken by TfL during 2019. Please include details of date, location and length of track worked on for each date.

• Reference: 2020/0161
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

Constituents are raising concerns that changes to bus timetables in Hackney mean that at peak times services between Hackney and Shoreditch and Bethnal Green Station have been reduced. As a result buses are crowded and for those travelling with luggage it is difficult to board. Please detail how TfL will ensure that people are not left behind by a lack of buses at peak times.

• Reference: 2020/0160
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

The closure of the 48 bus route means that there is neither a direct bus from Walthamstow Central to London Bridge (previously 48 route) nor from Mare St to Elephant and Castle (previously 388). The changes are making bus travel more difficult for my constituents to travel across London. Please explain how you are encouraging my constituents to continue choosing to travel by bus whilst limiting the bus travel options open to them.

• Reference: 2020/0159
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

What review or analysis have you undertaken of the current social value being leveraged from the spending of London boroughs, and what potential increase could be gained through changes in policy?

• Reference: 2020/0158
• Question by: Jennette Arnold OBE
• Meeting date: 16 January 2020

A study published in the British Medical Journal attributes the unprecedented rise in child mortality between 2014 and 2017 to austerity. Inequality has widened between the poorest and richest areas, reversing the trend since 2000. What are you doing to address this in London?