Just the ticket

Date published: 
10 March 2011

Our Economic Development, Culture, Sport and Tourism Committee's report finds that the London Organising Committee of the Olympic and Paralympic Games (LOCOG) has struck the right balance between raising money and making 2012 tickets affordable.

However, it warns that public confidence could be damaged if government bodies buy too many tickets or fail to publicly account for them.

UPDATE: Responses from LOCOG

LOCOG responded to the report's recommendations about publishing the number of tickets available at each price point for each event and how many tickets have gone to sponsors and government bodies on 18 October. In the response, they argued that it would not be possible to provide a complete breakdown of ticket availability until the seating plan for each venue had been finalised.

The Committee accepted that a complete picture was not yet available, but felt that LOCOG's response did not meet the public's expectations on transparency. The Committee wrote back to LOCOG on 15 November to ask that they at least publish the details of how many tickets had already been sold.

LOCOG declined to provide this information in a letter to the Committee on 17 January, citing data protection and commercial confidentiality.

The Committee published a follow-up report in February 2012, addressing LOCOG's failure to provide this information.

UPDATE: Responses from government

The Committee has also received responses from the Government, Mayor and London boroughs to its request for transparency in the purchase of tickets for government bodies.

Our report

Around 14,000 tickets have been reserved for the Government, Mayor and London boroughs. ‘Just the ticket’ calls on the Mayor of London to take the lead and publish a register stating which tickets have been purchased, who will get access to them, why it is justified and how they will be paid for.

The report welcomes the ticketing strategy for the Games but warns that public confidence could be damaged if government bodies buy too many tickets or fail to publicly account for them.

  • LOCOG should publish the number of tickets at each price point for each event when the public sale starts on 15 March 2011
  • LOCOG should set out in its response to our report, the final bids for tickets it received from sponsors, central government, the Mayor and local authorities, and how many it provided to each
  • The Mayor should publish a register that accounts for any tickets he receives. It should state to whom each ticket was allocated and the reason for the allocation.

The report also welcomes a change in approach to tickets for disabled people. Following pressure from the Committee, LOCOG has now agreed to make up to 6,450 free tickets available for carers accompanying disabled spectators who could not otherwise attend. LOCOG had originally only planned to offer free tickets to carers accompanying wheelchair users.

The Committee also commends the ‘pay your age scheme’ that provides discounted tickets for under 16s and £16 tickets for those aged 60 and over, noting that no previous Games have offered special prices for children and older people.

Previous work

The report builds on recommendations made to LOCOG in the Committee's March 2010 submission on the price structure for 2012 tickets.

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