FOI - Stanmore station [Mar 2026]

My conclusion for Stanmore Station is that people who have walking difficulties have two options. Option 1: struggle to navigate the stairs and risk having an accident during busy times by being knocked over from rushing passengers. Option 2: risk being hit by a driver on the step free ramp. People in wheelchairs will only be able to use Option 2 and when exiting the station, will need to travel up a steep ramp with inadequate rest points or a handrail.

As we have not had a clear answer from the Mayoral office or Mayor of London, would it please be possible to request the reasoning behind not having a lift installed at Stanmore Station as a freedom of information request?

Our response

Please find attached the recorded information that we hold within the scope of your request. The relevant MQs are located here:

1. Stanmore Tube station accessibility
2. Stanmore Tube station accessibility

Please note that Transport for London (TfL) is the Mayor's transport authority and is responsible for implementing the Mayor's Transport Strategy, and for the day-to-day operational running of transport services. You may wish to send a further request to TfL at [email protected].

See related documents for briefings:

• Meeting with Krupesh Hirani AM, Navin Shah CBE, Professor Paul Fish of the Royal National Orthopaedic Hospital (RNOH) and Brian Carlin of Aspire Friday 17 March 2023, 2:00pm – 4:00pm Stanmore Underground station, London Road, Stanmore, HA7 4PD

OVERVIEW

A site visit to assess accessibility at Stanmore station and bus links to the RNOH. There is a longstanding aspiration to improve the currently unsatisfactory ‘step-free’ arrangements at Stanmore with a lift. Navin Shah has campaigned on this for many years, along with elected representatives of all parties, and local community stakeholders, including the RNOH and Aspire. In January 2019, a similar meeting was held at Stanmore station with your predecessor, Heidi Alexander. In attendance was Navin, in his capacity as the then London Assembly member for Harrow and Brent, as well as Rob Hurd, RNOH’s CEO at the time, and Brian Carlin, the CEO at Aspire (who is still in post and who is also going to be attending this meeting).

Appendix 1 contains: information on London’s step-free access programme, local bus route enhancements since 2019, ongoing and upcoming local bus consultations, Navin’s letter request, and a write-up from Aspire of the January 2019 meeting with Heidi Alexander.