Mystery Shopper

Health and social care | Disability | Drugs and addictions | Hospitals | Mental health | People and communities | Disability | Homelessness and housing | LGBT | Offenders and ex offenders | Older people | Race and ethnicity | Refugees | Women | Social justice and democracy | Sports

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Location: 20 Chequers Square, The Pavilions Shopping Centre, Uxbridge, UB8 1LN (see map)

Travel: Uxbridge station. Uxbridge High Street bus stop.

Start date: 21/10/2019 (ongoing)

What will I be doing?

  • To carry out mystery shopping tasks within selected health and social care services. A mystery shopping assignment can be anything from a telephone call to a face to face visit.
  • To provide comprehensive feedback of your experience to Healthwatch Hillingdon staff.
  • To produce accurate reports of the whole experience.

What impact will this have?

  • Experience of working with health and social care organisations.
  • Increase confidence and develop new skills including interpersonal and communication skills.
  • The knowledge that your contribution as a mystery shopper will help to improve local health and social care services.

When are you needed?

Options available:
Available times for volunteering role
Mon Tue Wed Thu Fri Sat Sun
Morning This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available This time slot is not available
Afternoon This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available This time slot is not available
Evening This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is not available This time slot is not available

Commitment

  • This is a flexible role however we ask that volunteers fully commit to whichever mystery shopping activity they are undertaking.

Expenses

  • We will reimburse reasonable out o pocket lunch and travel expenses.

Background checks

  • No background checks are required

About the organisation:

Additional Information

What skills will be useful?
  • Academic
  • Charity
  • Creative
  • Interpersonal
  • Listening
  • Team working
  • Leadership
  • Practical
  • Professional
  • Technology
What skills can I gain?
  • Academic
  • Charity
  • Creative
  • Interpersonal
  • Listening
  • Team working

Training

  • Volunteers will receive mystery shopping training prior to undertaking mystery shopping activities.

Location

20 Chequers Square, The Pavilions Shopping Centre, Uxbridge, UB8 1LN

Register my interest