Rough sleeping services

Rough sleeping services and Mayoral priorities

The Mayor's Commissioning Priorities and Rough Sleeping Services

Rough Sleeping Commissioning Framework

The Framework outlines the commissioning priorities and is supported by the new services, ensuring that they contribute fully to achieving and sustaining the goal of ending rough sleeping.

The Commissioning Framework has been informed by a detailed assessment of London's rough sleeping needs and an informal consultation with key partners and services users.

It provides an update of the 2011-15 Rough Sleeping Commissioning Framework.


To work with boroughs and partners:

  •  To minimise the flow of new rough sleepers on to the streets.
  •  To ensure that no-one new to the streets sleeps rough for a second night.
  •  To ensure that no-one lives on the streets of London.
  • To ensure that no-one returns to the streets of London.

Cross-cutting priorities

To work with boroughs and partners:

  • To tackle rough sleeping by non-UK nationals.
  •  To improve partnership working around enforcement.
  •  To tackle hidden or mobile rough sleeping.
  •  To meet the physical and mental health needs of rough sleepers.
  •  To help ensure the availability of appropriate accommodation, including emergency accommodation.
  •  To enhance the service offer from faith and community based organisations.
  • To maintain and improve the collection of data about rough sleeping. To work with boroughs and partners

Rough sleeping services

Each year the Mayor spends around £9 million on a range of commissioned pan-London rough sleeping services and projects.These are created to complement those already provided by London’s boroughs.

Below is information on services that are currently being commissioned and some that have previously been commissioned as part of the 2011-15 programme.

No Second Night Out

No Second Night Out is an assessment and reconnection service for rough sleepers who are new to the streets. 

The scheme comprises three assessment hubs, plus accommodation ‘staging posts’.

For more information, visit the No Second Night Out website.

London Street Rescue

London Street Rescue provides outreach services in London boroughs that do not commission outreach services. It also focuses on connecting new rough sleepers across London to No Second Night Out.

Clearing House

Clearing House allocates rough sleepers to suitable accommodation.


The combined Homelessness and information Network is a database containing information provided by London's rough sleeping services.

Tenancy Sustainment Teams

Tenancy Sustainment Teams support those who have moved into Rough Sleepers Initiative housing units to sustain tenancies and gain employment.

Homeless Health Peer Advocacy Service

The Homeless Health Peer Advocacy Project provides peer advocacy accompaniment to rough sleepers for health appointments and treatment.

No First Night Out

The Mayor part funds No First Night Out which is a 12 month project that aims to put interventions in place to prevent and reduce the risk of someone rough sleeping.

Routes Home

The Service supports non-UK nationals sleeping rough. More information can be found on the Routes Home website.

Rough Sleeping Innovation Fund

The Mayor’s new Rough Sleeping Innovation Fund (RSIF) aims to help tackle rough sleeping in the capital. The RSIF provides a major opportunity to develop new initiatives, to:

  • increase the pace of progress
  • tackle a wider range of issues
  • complement (but not duplicate) existing commissioned services with demonstrable outcomes.

The total budget for the RSIF is £250,000 for the first year (2017/18). We anticipate funding around seven projects during the first year, with the size of our grants ranging from £10,000 to £80,000.