Designing London’s Recovery
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2695 Londoners have responded | 08/09/2022 - 16/10/2022

Discussions
Imagine you’re out and about and need to use the toilet.
- What factors do you consider when deciding whether or not to use a public toilet?
- What would you need to see or hear in order for you to feel comfortable using a public toilet?
Have you come across any particularly good public toilets in London or elsewhere? What did you like about them?
Tell us more in the discussion below.
The discussion ran from 21 September 2022 - 16 October 2022
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Log into your accountgruffalo54
Community Member 2 years agoWould be nice if public toilets could be combined or co-located with seating (nice/clean etc - and obviously separated from toilets themselves) to be able to take a break, breastfeed etc.
Croydon186
Community Member 2 years agoI tend towards using railway station or shopping centre facilities. I would be wary of using a public facility that was not supervised
nanasue
Community Member 2 years agoNew public access toilets are often poorly constructed so they quickly become broken. Broken locks broken flush mechanisms broken seats. Public toilets need to be designed with very durable materials and equipment and they need very...
Show full commentNew public access toilets are often poorly constructed so they quickly become broken. Broken locks broken flush mechanisms broken seats. Public toilets need to be designed with very durable materials and equipment and they need very frequent and regular cleaning and restocking. Without this they become unpleasant and unhygienic places that no one wants to use. Toilets for women need to be designed by a woman. Often the cubicle space is too small to squeeze into and to get around the door! The provision of toilets is not just about design and construction it’s about funding and programming ongoing Cleaning and maintenance.
Show less of commentShiv
Community Member 2 years agoThings I look for to make a judgement on whether to use a toilet are: Smell, lighting, people hanging around outside puts me off, lack of toilet paper, blocked toilets, unisex toilets I avoid for safety reasons
BatterseaVoter
Community Member 2 years agoWe need to bite the bullet and set up 24 hour attended toilets once again.
They must be free.
The technology is there to protect the attendants and the users from junkies and deviant behaviour.
Homeless people should be encouraged to...
Show full commentWe need to bite the bullet and set up 24 hour attended toilets once again.
They must be free.
The technology is there to protect the attendants and the users from junkies and deviant behaviour.
Homeless people should be encouraged to use the facilities. There could even be places where they could wash themselves.
It costs to do this but think of the benefits.
Councils have failed and failed again… this should be a mayoral responsibility it is a health issue.
Show less of commentSoapsud
Community Member 2 years agoProviding public toilets - free of charge- is a superb idea.
Providing proper cleaning for the toilets - is essential.
Show full commentProviding public toilets - free of charge- is a superb idea.
Providing proper cleaning for the toilets - is essential.
Show less of commentCarrierander
Community Member 2 years agoI have children, so if they need to go, I have to use them.
Show full commentI often choose where we go out based on access to toilets.
I have children, so if they need to go, I have to use them.
Show less of commentI often choose where we go out based on access to toilets.
madelinejane
Community Member 2 years agoIn my area, the roads all smell like human waste because the toilets are only open at certain hours and cost money. There is a large homeless population here and you can't blame people for soiling the street if there is no 24 hour free...
Show full commentIn my area, the roads all smell like human waste because the toilets are only open at certain hours and cost money. There is a large homeless population here and you can't blame people for soiling the street if there is no 24 hour free toilet. The toilets are usually dirty, so it's hard to wash your face or brush your teeth in there if you need to. I think it's worth spending money on well staffed toilets with good facilities as it could greatly improve public health by keeping the streets clean, plus homeless people need somewhere to look after their personal hygiene.
Show less of commentmadelinejane
Community Member 2 years agoAlso, I would like to mention the toilets at Victoria station as the best example of public facilities. If such toilets were available at every underground station and cleaned regularly, the street would be a lot cleaner.
Boo
Community Member 2 years agoClean, free, good lighting, an attendant is always good as they help to maintain them and make you feel safer, loo roll, working dryers, hand soap... Usual things!
We just need more of them...
BAvR
Community Member 2 years agoLast time I used them - some while ago - the toilets in Sloane Square and St Christopher's Place were models, to be copied everywhere. Spotless and well maintained.
catandmouse
Community Member 2 years agopeople in wheelchairs and the elderly and people with incontinence and people with children would benefit the most for public conveniences
faithege92
Community Member 2 years agoHonestly couldn’t tell you where to find clean, decent, free, public toilets.
Usually I only go when I am at home for this reason. Luckily most if the time I am able to as I do not have dependents (old or young) or any illnesses that...
Show full commentHonestly couldn’t tell you where to find clean, decent, free, public toilets.
Usually I only go when I am at home for this reason. Luckily most if the time I am able to as I do not have dependents (old or young) or any illnesses that require toilet access.
I much prefer continental Europe which has toilets everywhere.
This is also a gendered issue due to the fact that menstruation, and care responsibilities both disproportionately fall the women.
It’s definitely not hyperbole to say a large amount of Londoners must plan their day around where and when they can use a toilet, myself included.
Show less of commentmapsti
Community Member 2 years agoHow desperate I am vs how clean it is.
Tend to use toilets in cafes and venues when out in London as so few genuinely free public toilets. I think there is a need for more as not everyone can afford to use a cafe.
JMCraig
Community Member 2 years agoI live in Camden one of the most popular tourist areas in London, and the public facility at the end of Parkway is rather inadequate, as with many public lavatories, they are accessed down some rather damaged stone steps, which for myself...
Show full commentI live in Camden one of the most popular tourist areas in London, and the public facility at the end of Parkway is rather inadequate, as with many public lavatories, they are accessed down some rather damaged stone steps, which for myself, with mobility issues are always a concern. There should be more public lavatories which are accessible, not just for people such as myself but also people who have kiddies with them.
Show less of commentHaz8816
Community Member 2 years agoWhy are disabled toilets frequently shared with baby changing? Baby changing takes so long with all the ccoing, especially if there is another child runing around. Baby changing should be in the general toilets, or have a parent and child...
Show full commentWhy are disabled toilets frequently shared with baby changing? Baby changing takes so long with all the ccoing, especially if there is another child runing around. Baby changing should be in the general toilets, or have a parent and child lav separate from the normal and disabled.
Show less of commentJoby Fox
Community Member 2 years agoAgree. I recently used a disabled toilet in a hospital. I could hardly get past the huge nappy changing table that had been placed in there - and I wasn’t in a wheelchair. No wheelchair user could have got in.
Show full commentAgree. I recently used a disabled toilet in a hospital. I could hardly get past the huge nappy changing table that had been placed in there - and I wasn’t in a wheelchair. No wheelchair user could have got in.
Show less of commentTooting resident
Community Member 2 years agoI think it shameful that a capital city like London does not have cost-free, clean public toilets available for the public to use, both in tourist spots and on high streets. Ideally they should be attended in order to maintain cleanliness...
Show full commentI think it shameful that a capital city like London does not have cost-free, clean public toilets available for the public to use, both in tourist spots and on high streets. Ideally they should be attended in order to maintain cleanliness and safety. The safety of women and children is especially important. Accessibility is equally important, with at least one cubicle accessible to disabled people. Inside public buildings, account should be taken of the fact that women spend longer in lavatories than men, and women should be involved in the design of women's facilities. Wherever possible, there should be a men's. women's and gender-free toilets so that everyone can feel safe and comfortable.
Show less of commentJoby Fox
Community Member 2 years agoCouldn’t agree more. I’m very happy to see unisex toilets provided everywhere, as long as they are extra and the Ladies toilets are retained for women and girls only.
Show full commentCouldn’t agree more. I’m very happy to see unisex toilets provided everywhere, as long as they are extra and the Ladies toilets are retained for women and girls only.
Show less of commentBillyboy1943
Community Member 2 years agoNo public toilets anywhere. Where can you go? In the street and get arrested!
Show full commentNo public toilets anywhere. Where can you go? In the street and get arrested!
Show less of commentJJChampion
Community Member 2 years agoThe location - should be in a reasonably busy area.
Show full commentThe cost - should be free.
Opening times - should be open 24/7
Cleanliness.
Whether or not it's easy for disabled or eldery people to use it.
At the moment I usually use toilets in...
The location - should be in a reasonably busy area.
Show less of commentThe cost - should be free.
Opening times - should be open 24/7
Cleanliness.
Whether or not it's easy for disabled or eldery people to use it.
At the moment I usually use toilets in libraries, railway stations and places such as marks and spencers/tesco, etc.
Tharkay
Community Member 2 years agoSafety - well-lit, and women-only. Bonus points for the rare occurrence of an attendant.
Cleanliness - is the floor flooded, loo roll all over the floor, are the loos blocked, can I wash my hands?
KKN
Community Member 2 years agoI have a medical condition and regularly need access to a toilet and they are very difficult to find without having to spend money in a venue or beg to use one. If you can't get more public toilets sorted design a card for those with...
Show full commentI have a medical condition and regularly need access to a toilet and they are very difficult to find without having to spend money in a venue or beg to use one. If you can't get more public toilets sorted design a card for those with disabilities to be able to show in shops and pubs etc to allow access to the toilets.
Show less of comment