High Streets for All
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London has more than 600 high streets and 90% of Londoners live within 10 minutes of their high street. Even before the pandemic, some of our high streets faced several challenges including changes in consumer demands and work patterns and dwindling local authority resources which resulted in increased shop vacancies and impacts on attractiveness and investment. Lockdown has highlighted the need for local neighbourhoods with a diverse range of local businesses and services, as well as increased space for pedestrians. There is an opportunity for us to rethink the way we live and move around the city. The 15 minute city concept invites us to imagine thriving local areas with easily accessible jobs and services; better street space and active travel; and greener more resilient communities. Read more about the context for this mission.
Mission: “Thriving, inclusive and resilient high streets and town centres in every London borough with culture, diverse retail and jobs within walking distance of all Londoners.”
We’ll need to work together to:
- Short term – enhanced high streets that are greener and more accessible to cyclists, and to support local civic and cultural organisations
- Medium term - reduce tax and financial burden on businesses already struggling to enable high streets and town centres to thrive
- Long term – in every London borough resident’s daily needs can be met within a short walk or cycle ride
Areas of focus might include:
- Road reallocations to support a shift to walking and cycling
- Piloting high street innovation zones including culture hubs and night-time enterprise zones
Is there anything critical to London’s recovery missing from this mission? What does this mean for you personally and your community? What actions or interventions would have the most impact? How will we know that we’ve succeeded? Who has a role to play to meet this challenge?
The discussion ran from 07 August 2020 - 07 November 2020
Closed
Timeline
London’s recovery from COVID-19 – what you told us so far
HappenedAugust 2020: Launch of the High Street Data Service and Data Partnership, an integrated platform that will gather evidence and share data and analysis to support London’s recovery
HappenedHow your feedback has started to shape London’s road to recovery
HappenedAugust - November 2020: Mission engagement - High Street Network and Stakeholder and partner workshops
HappenedNovember 2020: Creation of Advocate Group to provide expert advice in the development of the mission
Happened39 successful Make London successful projects announced
HappenedShare your ideas to reimagine London
HappenedYou and other Londoners have shared 166 ideas
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Community Member 4 years agoDiversity and blosssomin high street is only possible when chain shops are stopped appearing in every block and small companies enjoy support in form of regulated business premises rents. Chains are forcing independents put, and small...
Show full commentDiversity and blosssomin high street is only possible when chain shops are stopped appearing in every block and small companies enjoy support in form of regulated business premises rents. Chains are forcing independents put, and small players cannot afford astronomical rents. So, London is full of empty space and landlords get tax breaks when they register this as loss.
Show less of commentCPCPCP
Community Member 4 years agoI'd like more diversity and independence on the high street. My local high street is made up primarily of bars and nightclubs. I have to travel to find local food suppliers, clothing, gifts, coffee etc rather than big supermarkets and...
Show full commentI'd like more diversity and independence on the high street. My local high street is made up primarily of bars and nightclubs. I have to travel to find local food suppliers, clothing, gifts, coffee etc rather than big supermarkets and chains. I'd like to shop from independent stores where the money stays local
Improved cycle lanes throughout the city would be imperative so the 15 minutes becomes a bigger circuit.
New Covent Garden market up and running for wholesale good quality food available in the daytime
Improved licensing and cheaper rents for pop up stores and events to encourage diversity and variety so the 15 minute zone does not become boring. Please support innovation and small businesses!
Show less of commentNefertari
Community Member 4 years agoIts a good mission but you also need to focus on keeping small businesses in the town centres. I live in Crystal Palace and I know of several enterprising and innovative people who have each opened a small business, made a decent living out...
Show full commentIts a good mission but you also need to focus on keeping small businesses in the town centres. I live in Crystal Palace and I know of several enterprising and innovative people who have each opened a small business, made a decent living out of them for a couple of years and then had to close down because of unaffordable rate increases. What's the point of road allocations etc if there's nothing much in the way of businesses to attract people to the high street?
Show less of commentMarkAlan
Community Member 4 years ago"90% of Londoners live within 10 minutes of their high street"
If shops are closing and struggling for business, the problem does not lie with "access" given that the population is already physically in place to make use of their local...
Show full comment"90% of Londoners live within 10 minutes of their high street"
If shops are closing and struggling for business, the problem does not lie with "access" given that the population is already physically in place to make use of their local businesses and services. Adding bicycle lanes won't help - if anything, that would mostly make things worse because that will increase congestion and remove space for those who drive and need parking.
If you really want to help, start with cutting red tape and reducing the business rates that are payable. those two things alone will go a long way to ensuring that a high street business can exist and be profitable.
Show less of commentMaCa
Community Member 4 years agoI think the whole point is to have fewer cars, which mainly only go through the High Streets, and don't actually add to any local business. More bicycle lanes, pedestrianisation and ease-of-access would make it much more enjoyable to shop...
Show full commentI think the whole point is to have fewer cars, which mainly only go through the High Streets, and don't actually add to any local business. More bicycle lanes, pedestrianisation and ease-of-access would make it much more enjoyable to shop locally.
Show less of commentEdwardsT
Community Member 4 years agoI fully support the short, medium and long terms listed above. However, I'd like to see more pressure from the Mayor and London Assembly to get councillors on board with installing good quality cycle and walking infrastructure. Far too...
Show full commentI fully support the short, medium and long terms listed above. However, I'd like to see more pressure from the Mayor and London Assembly to get councillors on board with installing good quality cycle and walking infrastructure. Far too often good ideas are born at the top and councillors either oppose them or are too slow to implement them (Haringey council being a fine example of this). Making high streets easier to get to by foot and cycle is imperative to get them thriving once more. Much needs to be undone from all the damage caused by having our high streets dominated by motor traffic - such as pavement widening, continuous pavements/cycle tracks at side roads, protected cycle tracks on main roads, plentiful cycle parking and filtered residential streets. But the rate of progress is too slow, or non-existent, in many London boroughs.
Show less of commentGatada
Community Member 4 years agoYes, good point.
What I take-away from this is basically: make high streets less attractive for non-shoppers (i.e. vehicles) and more attractive for shoppers.
Show full commentYes, good point.
What I take-away from this is basically: make high streets less attractive for non-shoppers (i.e. vehicles) and more attractive for shoppers.
Show less of commentLibertyscott
Community Member 4 years agoThis is all very well, but what makes London work is it has the population size to enable a vast diversity of businesses to be established, because the catchment of potential customers can be enormous. Competition and choice is good for...
Show full commentThis is all very well, but what makes London work is it has the population size to enable a vast diversity of businesses to be established, because the catchment of potential customers can be enormous. Competition and choice is good for consumers, as is businesses being able to attract customers far and wide. They wont thrive if town centres are cauterised to being only withint walking and cycling distance of potential customers, particularly in outer London. It's all very well for the able-bodied and young, but a significant proportion of Londoners in outer London own cars and drive, because the don't work and live near a tube or railway station that is convenient. Cars will remain an important mode for families, the elderly and those too poor to live near a high street that meets their needs (let alone one that has the topography that suits most people cycling).
The wishful thinking of central planners ignores the point that the key reasons high streets are dying are a mix of business rates, fear of crime (in some locations) and poor access more generally. Targeted local projects to enhance the environment with more greening and pleasant public spaces are positive, but the ideologically driven crusade to take away car parking and make roads more congested damages local economies. High streets have been badly hit by Covid19 and the rise of online retailing. The reality is that some high streets will have more HOMES than shops in the longer term, and this simply reflects consumer choice and the difficulties of travelling to many town centres from further afield.
Show less of commentMaCa
Community Member 4 years agoI agree that what makes London's business work is the overall population size, meaning that nearly any shop has the potential to have enough customers to thrive.
However, I don't think your point on cars stand. Rents can be reduced if...
Show full commentI agree that what makes London's business work is the overall population size, meaning that nearly any shop has the potential to have enough customers to thrive.
However, I don't think your point on cars stand. Rents can be reduced if there is less space needed for car parking, and most people in central London shop in areas close to tube stops, pleasant to walk around and easy to cycle through. It's true that further out cars are a necessary component, as the tube network is by no means large enough to make it convenient. However, cars in central (and even zone 2-3) just make it less pleasant to shop in-person, increases congestion, makes cycling riskier, is loud and generally not desirable. And I have a really hard time imagining that any of these people actually use their cars to do shopping. And as it stands, I know from experience that it takes longer to drive through Oxford Street with a car than to just walk. The externalities of cars on high streets is not compensated by the benefit of access they supposedly provide. And if rents become cheaper, more businesses close to everyone can survive.
I do admit an issue is tax. How can London finance a more expansive tube network and maybe even lower business rates without the congestion charge etc?
Though I imagine the money brought in by more business, even at lower tax rates, and the fact that fewer cars also mean busses can be significantly quicker and hence reach more people can tackle this issue.
Happy to discuss.
Show less of commentCheeryCheetah
Community Member 4 years agoCar-free and carefree has a ring to it! I am also aware that motorbikes might take their place and they are awfully noisy. If we can have express buses between boroughs that would be great. Creating a city where wildlife can flourish would...
Show full commentCar-free and carefree has a ring to it! I am also aware that motorbikes might take their place and they are awfully noisy. If we can have express buses between boroughs that would be great. Creating a city where wildlife can flourish would be the pinnacle of civilisation. I believe how humans treat each other is intrinsically linked to how we treat nature, improve the latter and this will impact the former. Also let's raise the status of hobbies as these are linked to mental health and wellbeing. Perhaps hobby libraries to share in common interests.
Show less of commentmgrazebrook
Community Member 4 years agoSupport innovation and local character in local hubs by having regions where businesses & shops have a maximum size, mainly aimed at forcing an area to consist of single premises businesses. Allow them to grow by permitting a period (5...
Show full commentSupport innovation and local character in local hubs by having regions where businesses & shops have a maximum size, mainly aimed at forcing an area to consist of single premises businesses. Allow them to grow by permitting a period (5 years?) where they can retain the original site after branching out.
Support cycling through planning regulations. Kensington and Chelsea has recently permitted some large planning developments such as the Holiday Inn on Cromwell Road or Kensington Square where the rebuilt facilities have woefully inadequate facilities for cycling (showers, parking, lockers etc). For rich people like me, where City offices provide excellent cycling facilities, a substantial proportion of poeple jog or cycle to work. The Holiday Inn redevelopment will attract a lot of low wage workers both for the hotel and the casino - if we believe in a green future, they must be encouraged to cycle. This is also better for health and welfare - for example we've seen how vulnerable people are to Covid when forced to use public transport.
This is not entirely K&C's fault! The mayor should be ashamed for overriding K&C's planning decision.
Insist on the full social housing provision. More mixed neighbourhoods mean less commuting. The "it's too expensive" exemptions are not justified: allowing them changes the economic equilibrium size of a new property for example.
In K&C, housing has been emphasized in planning decisions over other uses. For example Heythrop College is being turned into a so-called care home where the care-home label is a fig-leaf pretext - the plans provide for minimal support. From a social purpose point of view, this should have been turned into student accommodation. Students at Imperial and other local institutions often have to live far out of London because of the cost, which also reduces the social exchange so essential to acadmic formation.
Show less of commentcharlesw
Community Member 4 years agoChange the planning rules to allow the council to stop the conversion of local workplaces into housing. This is happening to Brake Shear House, Barnet (I don't know how far this has got in the building work). We can't reduce the price of...
Show full commentChange the planning rules to allow the council to stop the conversion of local workplaces into housing. This is happening to Brake Shear House, Barnet (I don't know how far this has got in the building work). We can't reduce the price of housing just by building more, but that's a different discussion.
Show less of commentskoof21
Community Member 4 years agoIn order for local high streets to flourish we need adequate transport links, I am unable to cycle and have a 15 minute walk to the nearest bus stop or station. My car is the only option to get to any shops so I opt for the out of town...
Show full commentIn order for local high streets to flourish we need adequate transport links, I am unable to cycle and have a 15 minute walk to the nearest bus stop or station. My car is the only option to get to any shops so I opt for the out of town centres where I can park.
Show less of commentMJJC
Community Member 4 years agoOf course local shopping centres should be supported but the part of London which is really suffering is the 'West End' This is where you find the stores that need a large catchment area to survive. I am talking about Selfridges through to...
Show full commentOf course local shopping centres should be supported but the part of London which is really suffering is the 'West End' This is where you find the stores that need a large catchment area to survive. I am talking about Selfridges through to James Smith, the umbrella shop in Holborn, plus many of the flagship restaurants. Those that you only find in the great world cities. However it seems that we are discouraged from travelling into the Centre. Many people have been frightened off from using public transport and the extension of the congestion charge zone times puts off car drivers especially at weekends when the West End is normally less crowded. Instead we are encouraged to walk or cycle. I live in Wandsworth and would not consider those options for a journey of several miles especially today when the temperature is forecasted to reach 37 degrees. We need a positive marketing campaign to get people travelling by train, bus and the underground. For example, some of the old posters created during the past 100 years would be perfect to put on all the public transport sites especially when paid for advertising demand has collapsed. Other marketing initiatives such as discount schemes also need to be considered. A good example is the chancellor's 'eat out for less' which is already working. This needs to be done urgently otherwise we will lose the West End.
Show less of commentlivehere
Community Member 4 years agoOver the last decade or so the West End has increased footfall unsustainably, to the point where it has become a very unpleasant place to visit, or to live or work in. Time for it to cut back. Change for the better. TfL has made many...
Show full commentOver the last decade or so the West End has increased footfall unsustainably, to the point where it has become a very unpleasant place to visit, or to live or work in. Time for it to cut back. Change for the better. TfL has made many cuts to the bus services, but still far too many big red behemoths grind and roar through the streets, belching out pollution. There are far too many cars coming into the West End, driving round and round, waiting with engines running in winter, parking in residential areas, poisoning the air. We still have a pandemic - yet thousands of people are coming into the West End, not bothering with social distancing, making life impossible for the residents. That up-to-£10 eat out deal? Shameful, ill-thought-out. Instead the fooderies should have been made to reopen out in the suburbs. West End restaurants are blocking pavements with their extra outdoor seating, so pedestrians have to walk in the road with the increasing traffic all around them. They are obtaining instant licenses for more alcohol drinking outdoors with complete disregard for the impact on residents. No attempts are being made to ensure the West End and other areas stay quiet and continue to have cleaner air, so residents are being made more vulnerable to Covid-19.
Show less of commentNBB-Hackney
Community Member 4 years agoI strongly support all action to support the 15-minute city. I've heard that 65% of car journeys are for 10 minutes or less. We need to make walking easy, pleasant, with safe segregated cycle lanes, to support more cycling (and not bother...
Show full commentI strongly support all action to support the 15-minute city. I've heard that 65% of car journeys are for 10 minutes or less. We need to make walking easy, pleasant, with safe segregated cycle lanes, to support more cycling (and not bother pedestrians), and remove cars from London.
Bold action - similar to banning smoking from indoors spaces - will feel impossible to many, but imagine a London without non-essential cars (exemptions for disability...). Quiet roads for cyclists and the occasional car, plus buses. Clean air. More greenery.
Delivery vehicles - why not offer an incentive to companies using cycling delivery over vehicle deliveries, where the object is small enough to do so (e.g. food, small items)?
Cars is as unhealthy as smoking. There ARE alternatives. Yes, some people love cars, but 'freedom' shouldn't include the 'freedom to pollute' others, particularly because the people most harmed by toxic air are the most vulnerable populations, including BAME individuals.
Strong support from me for all and every change which facilitates the change to a car-free city.
I know drivers who are calling out for change, some drivers themselves want better provision of public transport to allow them to get out of their cars and safely onto bikes etc.
Show less of commentchant
Community Member 4 years agoStrongly agree with NBB-Hackney's comment.
Show full commentStrongly agree with NBB-Hackney's comment.
Show less of commentDavidK
Community Member 4 years ago-I wonder if local areas are now seeming more insular/un-mindful of colleagues, & potential schemes, in our suburban localities... -More local, & down-scaled approaches might be very good, as a direction, but might a 'local hubs' approach...
Show full comment-I wonder if local areas are now seeming more insular/un-mindful of colleagues, & potential schemes, in our suburban localities... -More local, & down-scaled approaches might be very good, as a direction, but might a 'local hubs' approach not also see that it could result in local initiators becoming part of a wider 'set of franchises' approach to new initiatives going forward...? -And I've seldom found those engaged in things I also aspire to pursuing are based that locally to me. So the whole concept might still need to show its vast value to me, before I'm sure...
Show less of commentlivehere
Community Member 4 years agoWhy not develop ideas of how it could work.
Show full commentWhy not develop ideas of how it could work.
Show less of commentEco Curtis
Community Member 4 years agoIndependent shops should attract lower or 0 rates to incentivise their opening and support their trade. Local car transit tax could be used to subsidise deliveries to specific registered groups like disabled people. An effort should be made...
Show full commentIndependent shops should attract lower or 0 rates to incentivise their opening and support their trade. Local car transit tax could be used to subsidise deliveries to specific registered groups like disabled people. An effort should be made to attract older trades that would help with reducing the throw-away economy: I'm thinking cobblers, carpenters, small DIY supplies shops...
Show less of commentlocksocrates
Community Member 4 years agoThere are several issues with this plan
1 for people to shop not using cars they must be able to carry all their shopping around with them as they go - those with children, the disabled are punished; if coffee shops restaurants want to...
Show full commentThere are several issues with this plan
1 for people to shop not using cars they must be able to carry all their shopping around with them as they go - those with children, the disabled are punished; if coffee shops restaurants want to make money they need people there long enough to need them. If suitable secure stores say in disused shops linked to a reasonably priced delivery service that would help.
2 high streets that are simply clone streets where retailers have a web presence the people who do go do so only to look not buy. More specific local & specialist shops could be encouraged by low rent & rates.
3 by aiming for all shopping to be done via walking or cycling again is not feasible for disabled, those with children etc. Personal transport has its place so if electric cars got reduced parking - all parking got cheaper the longer you'd stay that would encourage longer term shopping - lots bought on one trip - much greener.
Show less of commentAnonymous - account deleted
Community Member 4 years agoThese ideas really resonate with me @locksocrates.
1 and 2 are similar... The 15 minute city works both ways. Easy to get to the shops, but also easy for the shops to come to us.
There are many benefits from having a clone high street...
Show full commentThese ideas really resonate with me @locksocrates.
1 and 2 are similar... The 15 minute city works both ways. Easy to get to the shops, but also easy for the shops to come to us.
There are many benefits from having a clone high street (great term, I'm definitely going to be using again) combined with an effective, secure local delivery network would have many commercial and usability benefits. This exists already for restaurants with Deliveroo and Uber Eats, but I believe the clone high street takes the concept one step further. An app like Foursquare combined with a delivery service would provide the infrastructure. Larger stores that rely on larger catchment areas could also access this through local warehousing hubs. As a user, you could actually create your own personalised high street that only has the shops you want and hides those you don't. There would be ad revenue opportunities inherent in this platform that could subsidise the delivery service so that it's free for users.
Prioritised parking for small electric vehicles is a good idea.
Thanks for the inspiration :)
Show less of commenttalk_london_us…
Community Member 4 years agoOne of the main arguments about giving roads over to cyclists and pedestrians is the impact on the disabled and those with young children. However, if we discourage motorists but with exceptions for the disabled (and possibly those with...
Show full commentOne of the main arguments about giving roads over to cyclists and pedestrians is the impact on the disabled and those with young children. However, if we discourage motorists but with exceptions for the disabled (and possibly those with young children) it will actually make it much easier for the disabled to drive around a there will be less traffic.
Show less of commentLondongirleverytime
Community Member 4 years agoAs a pedestrian, I shudder slightly at the emphasis on cycling. I compete for pavement space with parked vehicles, motorised scooters, mobility scooters and, most of all in the high street, bicycles weaving amongst us. By all means...
Show full commentAs a pedestrian, I shudder slightly at the emphasis on cycling. I compete for pavement space with parked vehicles, motorised scooters, mobility scooters and, most of all in the high street, bicycles weaving amongst us. By all means, encourage bike use - but ensure pavements can be safe walking areas.
Show less of commentrjbrooks
Community Member 4 years agoI agree with your comments on cycling. A youth shot past us at high speed in our local park - from behind - and when I suggested he should use a bell he turned round and said we should be walking in single file! There was no reason to do...
Show full commentI agree with your comments on cycling. A youth shot past us at high speed in our local park - from behind - and when I suggested he should use a bell he turned round and said we should be walking in single file! There was no reason to do this as far as we were concerned as there was no - one in front of us at all. Should we be issued with rear view mirrors to wear now? How about insisting that all bicycle riders should be covered with insurance in case they hit pedestrians, use their bells, which I thought all bicycles were sold with and be banned from using pavements when using large wheeled bicycles.
Show less of commentlivehere
Community Member 4 years agoLockdown brought out hundreds of cyclists who clearly have no idea that bikes should go on roads. Many will not use the temporary cycle lanes, preferring the pavements. Electric scooterists are a major danger to pedestrians on pavements...
Show full commentLockdown brought out hundreds of cyclists who clearly have no idea that bikes should go on roads. Many will not use the temporary cycle lanes, preferring the pavements. Electric scooterists are a major danger to pedestrians on pavements. Both are all over parks, the grass, the pedestrian-only paths - everywhere.
Both national and local government need to get their acts together to make pavements and parks safe for pedestrians again. It feels lawless out there on the pavements.
Show less of commentzebraxing
Community Member 4 years agoFar more greenery in high streets needed to make it pleasant to visit. With open spaces like market squares and outdoor dining and rest areas suitable for elderly people. The spaces should be the draw and people will enjoy being there and...
Show full commentFar more greenery in high streets needed to make it pleasant to visit. With open spaces like market squares and outdoor dining and rest areas suitable for elderly people. The spaces should be the draw and people will enjoy being there and then the shops will benefit.
Show less of commentlivehere
Community Member 4 years agoAbsolutely. And those long boring ribbon high streets on main roads need to be relocated.
Show full commentAbsolutely. And those long boring ribbon high streets on main roads need to be relocated.
Show less of commentAnonymous - account deleted
Community Member 4 years agoMore hireable e-bikes and bike parks in high streets would help with mobility and accessibility of local centres.
Show full commentMore hireable e-bikes and bike parks in high streets would help with mobility and accessibility of local centres.
Show less of commentlivehere
Community Member 4 years agoE-bikes and hireable bikes are the worst!! All over the pavements. Left lying where people walk, blocking pavements, hazardous. Cycling on wrong side of road, wrong way down one-way streets and all over pavements.
We need a publicity...
Show full commentE-bikes and hireable bikes are the worst!! All over the pavements. Left lying where people walk, blocking pavements, hazardous. Cycling on wrong side of road, wrong way down one-way streets and all over pavements.
We need a publicity campaign about cycling on roads not pavements.
And hire cycle/ecycle/scooter companies MUST be made to clear their bikes etc off the pavements.
Show less of commentSomeone
Community Member 4 years agoLivehere, most people are not prepared to cycle on the road. If that were enforced, they would not cycle at all. You would have even more motor traffic, and the pavements would be blocked by parked vehicles. That's often the case now in my...
Show full commentLivehere, most people are not prepared to cycle on the road. If that were enforced, they would not cycle at all. You would have even more motor traffic, and the pavements would be blocked by parked vehicles. That's often the case now in my area.
It's a great idea to get bike hire companies to clear the pavements. Let's make car dealers and hire companies do the same, and clear illegal parking on the road too. Traffic would flow much more freely.
Show less of commenticundy
Community Member 4 years agoIt is essential to focus on businesses and services other than retail. The pandemic has just accelerated the inevitable process of retail switching to online and "destination" shopping centres.
Show full commentIt is essential to focus on businesses and services other than retail. The pandemic has just accelerated the inevitable process of retail switching to online and "destination" shopping centres.
Show less of commentlivehere
Community Member 4 years agoAbsolutely agree with this. No point in trying to save dying dinosaur on-the-street retailers. Restructure the economy, huge opportunity. Where are all those out-of-the-box creative thinkers that DCummings wanted as advisors to government...
Show full commentAbsolutely agree with this. No point in trying to save dying dinosaur on-the-street retailers. Restructure the economy, huge opportunity. Where are all those out-of-the-box creative thinkers that DCummings wanted as advisors to government? Not much in evidence in or out of government, are they?
Show less of commentandypendle
Community Member 4 years agoThe Low Traffic Networks (LTNs) in Lambeth already seem to be supporting this aim - I'm really impressed with the impact so far and the difference of having more community space and fewer cars - more of these!
Show full commentThe Low Traffic Networks (LTNs) in Lambeth already seem to be supporting this aim - I'm really impressed with the impact so far and the difference of having more community space and fewer cars - more of these!
Show less of comment