Problems with private rental properties

What do you think the main problems are with living in a private rental property?

User Image for
Added by Talk London

Up vote 1
Care 0

The high cost of housing means that more and more Londoners are living in private rented accommodation.

Apart from high rent levels, what do you think the main problems are with living in a private rental property?

Summary

The London Rogue Landlord & Agent Checker was launched at the end of 2017: https://www.london.gov.uk/rogue-landlord-checker

The discussion ran from 05 September 2017 - 05 December 2017

Closed


Want to join our next discussion?

New here? Join Talk London, City Hall's online community where you can have your say on London's biggest issues.

Join Talk London

Already have an account?

Log into your account
Comments (84)

Avatar for - Vaquita
Up vote 0
Care 0
Report

The main problem is the very high rents.

Avatar for - Amur leopard
Up vote 0
Care 0
Report

Low standards of properties. Ludicrous rents, ludicrous agency fees, low take home pay, you are unable to create a home as constant fear of being sold/rent increases etc etc. Being expected to flatshare into your 40s and beyond if your...

Show full comment

Low standards of properties. Ludicrous rents, ludicrous agency fees, low take home pay, you are unable to create a home as constant fear of being sold/rent increases etc etc. Being expected to flatshare into your 40s and beyond if your single and low-mid income, No privacy, impossible to co parent in flatshares (can't have kids round as no space etc and other tenants).

Landlords tax evasion, sub lets etc. Can't report them to councils due to making yourself homeless. Councils can't help anyone who is childless and single even if you live in a flat thats condemned.

I've been renting for 20 years across the UK, during that time I've only had one decent landlord. Most happy to treat you like a cash cow and will fight not to make essential repairs or use dubious non trades people to bodge it on the cheap. Current flat is in disrepair but unless i flatshare I can't afford to move as most flats in my budget are even worse, I'm 39 I honestly think living in a glorified bedsit isn't asking for too much. Being a freelancer its not so easy as I'm classed as a zero hours so again its awkward via some letting agents. Basically I'm the embodiment of Government policy failure, a gig worker renter. I'm looking at leaving London as I simply can't sustain the outgoings indefinitely and have a shot at buying. But long term something has to give, London will lose its creative and professional (but not well paid) workers if it doesn't act soon. Its too late for my generation but the future is bleak. I have no children for many reasons but one is because I could never afford a stable decent home, not even a seperate bedroom. How many other lives have been stunted? Its been utter dispair at times. What happens to all the life long renters when they all get too old or ill to work? No council flats, no decent pensions? Its a time bomb.

Show less of comment

Avatar for - Monarch butterfly
Up vote 0
Care 0
Report

We need rent control in this country. For example, in France a standard tenancy is 3 years and the landlord cannot ask you to leave before then. If the tenant wants to leave, they must give 3 months notice or one month if there is a job...

Show full comment

We need rent control in this country. For example, in France a standard tenancy is 3 years and the landlord cannot ask you to leave before then. If the tenant wants to leave, they must give 3 months notice or one month if there is a job transfer/death/divorce etc. Rent can only be increased once a year and only by a % set by the government. Gives tenants much more security. There is rent control and strict regulations in all countries where renting actual works well as a housing option.

Show less of comment

Avatar for - Sumatran elephant
Up vote 0
Care 0
Report

The problem with that is not everyone wants to rent for such long periods.

In countries where everyone rents long term it is extremely difficult if you want to rent for 1 year or less to find a place to live. I've worked abroad and...

Show full comment

The problem with that is not everyone wants to rent for such long periods.

In countries where everyone rents long term it is extremely difficult if you want to rent for 1 year or less to find a place to live. I've worked abroad and suffered from this. Luckily the companies I've worked for found me accommodation but they weren't able to do this for all foreign workers.

One thing that could help in the UK is if landlords weren't just individuals and letting/estate agents were regulated properly. If larger organisations e.g. pension funds could invest in providing residential rental property not just housing associations and charities then there would be more long term rentals for ordinary people not just those that are considered vulnerable.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

I was born in New York, a city which used to have strict and strictly enforced rent control. The result was that housing stock deteriorated, rented stock reduced as it became sold off to expensive Co-operatives and condominiums and...

Show full comment

I was born in New York, a city which used to have strict and strictly enforced rent control. The result was that housing stock deteriorated, rented stock reduced as it became sold off to expensive Co-operatives and condominiums and generally renters were pushed out of Manhattan to the neighbouring boroughs of Brooklyn, Queens and the Bronx. Since rent control was repealed nearly 40 years ago, places such as Harlem have become rejuvenated. The fact is that anywhere there is limited rental housing stock the cost of renting is likely to be high. Price fixing never works. There is a case for creating a longer assured shorthold tenancy of 3 or even 5 years, but most good landlords really do want long-term tenants. The single largest cost of being a landlord is the dreaded void period. If a flat is empty for a month, it can take up to 6 months to recover the lost income. So I don't know a single landlord who enjoys emptying their properties. At the same time, however, Landlords must be free to sell their properties or move in themselves. This isn't unfair. It is reasonable.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

As previously said, landlords and lettings agents have too much power. They own tenants' deposits and in case of disputes the law and all the regulations seem to be more on their side than tenants'. I have experienced it myself. I've lived...

Show full comment

As previously said, landlords and lettings agents have too much power. They own tenants' deposits and in case of disputes the law and all the regulations seem to be more on their side than tenants'. I have experienced it myself. I've lived in London for 12 years and I've seen a drastic change in rental market. Before prices were set according to the size of the property, standard and location. Now it seems that nobody takes any notice of those things anymore. The prices are unaffordable across the whole London with landlords asking for high rent in zones 3 or 4 as well as setting unreasonable prices for tiny box rooms. It's getting out of control and there seems to be no regulations to it whatsoever. When before deposits were a month's rent now lettings agents like to ask for 6 weeks with a month's rent upfront which means people need to save up for months to be able to move houses. In many cases people are stuck living in awful properties because they simply can't afford to move. On another hand it takes up to a month for a tenant to get their deposit back because landlords are allowed to take their time. And they do as they do with repairs or replacement of any broken equipment. To say that one needs to accept those conditions and pay the rent if one wants to live in London is simply arrogant and condescending. Even the Mayor of London acknowledges the fact it's not right. Rich and privileged are buying properties to exploit those who have not been so fortunate in their lives to get an easy start. That will only widen the gap between the rich and the poor and make the whole society worse off in the long run. The general attitude of the landlords in London is disgusting. A landlord does not do anyone a favour for letting people to rent their property. People pay landlords for a service and the service is hardly of a satisfactory standard. And there's nowhere really to complain to that would act immediately upon it.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

If the landlord won't get things fixed then you don't really have anyone you can complain to.

Avatar for -
Up vote 0
Care 0
Report

You do. Your local Enviromental Health Office will enforce repairs if deemed should be carried out.

Avatar for -
Up vote 0
Care 0
Report

Buddy's reply is only partly right - in reality local councils vary hugely in the resources they put into dealing with rogue private landlords. Lambeth for e.g. does not do nearly enough, so private tenants with rainfall in their bedrooms...

Show full comment

Buddy's reply is only partly right - in reality local councils vary hugely in the resources they put into dealing with rogue private landlords. Lambeth for e.g. does not do nearly enough, so private tenants with rainfall in their bedrooms and fungus growing our of the skirting boards simply do not get the help they need.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

I don't see any problem. Nobody is forcing anyone. You won't to live in London, you pay the rent.

Avatar for - Amur leopard
Up vote 0
Care 0
Report

So you don't need nurses, teachers, policemen and street cleaners and people to work in your local supermarket then? Or what about your local hairdresser, waitress in your local cafe? How are min wage workers supposed to afford rents more...

Show full comment

So you don't need nurses, teachers, policemen and street cleaners and people to work in your local supermarket then? Or what about your local hairdresser, waitress in your local cafe? How are min wage workers supposed to afford rents more than take home pay?

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

If you really need them, you can pay them enough to stay here.

Load more
Avatar for -
Up vote 0
Care 0
Report

As a landlord of four properties in central London, I take exception to the widespread assertions that all Landlords...... Each property I own has been substantially improved from my own pocket. I respond to all tenant complaints or...

Show full comment

As a landlord of four properties in central London, I take exception to the widespread assertions that all Landlords...... Each property I own has been substantially improved from my own pocket. I respond to all tenant complaints or questions within 24 hours. Repairs are made as quickly as possible and almost always within a week. My experience with Deposit Protection agencies, such as TDS, is that they are almost always partial towards tenants, ruling damage to carpeting or glass 'fair wear and tear'.

I know it is popular to rip into landlords as greedy and unfeeling, but this is not the case for most landlords. Consider the number of local and national changes which have been created to soak landlords in the past few years. Local boroughs have been busily redefining HMOs so that they can collect license fees to top up their reduced revenues from government. The Chancellor has changed the tax code affecting all landlords who pay over the basic rate of tax. Mortgage providers have been told to tighten their facilities for buy-to-let mortgages through a wholly new set of regulations, and worst of all, landlords have been forced to perform the job of immigration officers by checking the right to reside status of potential tenants. I know no one but landlords will shed a tear for any of this, but we do provide a public service. The best of us do care about our tenants and lament when our tenants do not show the same care and concern about our properties as do we. ALL of my properties have achieved lower rents this year than they did last year; so the notion that rents just keep going up is factually wrong. Yes, my properties have increased in value, but this is not guaranteed; it is a gamble and is at least partly down to the improvements I have made to my properties.

So please do try to see the other side of the issue of private rentals rather than just relying on the old and rather silly stereotypes.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

Totally agree with Petethepen. I have been a landlord for 25 years and know that it is good business sense to keep your tenants happy so they look after the property and you don't keep getting void periods with all the associated costs and...

Show full comment

Totally agree with Petethepen. I have been a landlord for 25 years and know that it is good business sense to keep your tenants happy so they look after the property and you don't keep getting void periods with all the associated costs and uncertainty that brings. I get thank you cards from my tenants when they move on and I myself am generally very sorry to see them go. But this type of landlord/tenant relationship is never reported in the press.
The legislative changes and general anti landord feeling that seems to pervade at present makes me very uneasy. The housing shortage, particularly in London was not created by landlords. The fact is, there is not enough housing, whether to rent or to buy for all those who want it. It is not good enough for our political leaders to seek to scapegoat landlords for the results of short sighted political decisions in the past. In the process they are in danger of killing off the private rented sector and with it the hefty income tax receipts the Treasury receives from it. There is a need for rented accommodation; not everyone wants the commitment of a mortgage and the maintenance, insuring and other responsibilities that go with owning a property. The housing market needs flexibility including a good stock of well managed rented housing. Putting good landlords out of business with punitative taxes and licensing fees seems bonkers in this context.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

This misses the point. I've never heard or read that ALL landlords are rogues. My housing experience in London since 1976 is negative.

Avatar for - Monarch butterfly
Up vote 0
Care 0
Report

Too much power to landlords, too little to renters.

Avatar for -
Up vote 0
Care 0
Report

The absolute opposite exists. Check your law.

Avatar for -
Up vote 0
Care 0
Report

Total non sense! Granted there are landlords that abuse their position for profit but on the other hand there are tenants that want something for nothing and have no sense of respecting other peoples property. They hide behind the law...

Show full comment

Total non sense! Granted there are landlords that abuse their position for profit but on the other hand there are tenants that want something for nothing and have no sense of respecting other peoples property. They hide behind the law playing the victim card and the law swallows it. There are pretty of good compassionate landlords out there but they end getting abused by the tenants, who trash the place.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

As a private landlord I agree that letting agents are always keen for you to agree to a rental increase proposal as of course it would up their earnings. I have provided good quality accommodation at a decent rental & not been greedy at...

Show full comment

As a private landlord I agree that letting agents are always keen for you to agree to a rental increase proposal as of course it would up their earnings. I have provided good quality accommodation at a decent rental & not been greedy at all at review time. Unfortunately because of the high cost of accommodation any where within the London area tenants sublet properties causing overcrowding & unsuitable living conditions & trying deny that they are. Landlords are legally liable to ensure that whoever they have living in their property is registered & background checked. It's miserable when you find out that what appeared to be perfectly good tenants have been subletting on a ridiculous basis & notice to quit has to be given! No civillised , reasonable person wants to turf anybody out of their home but it is a two way street & tenants need to adhere to the regulations as well as everybody else in the chain!

Show less of comment

Avatar for - Vaquita
Up vote 0
Care 0
Report

Landlords have too much power.

Avatar for -
Up vote 0
Care 0
Report

Private landlords have only one agenda which is to make a profit out of people who are on a low income. This is not a criticism, why should a private landlord have any sort of responsibility for the welfare of their tennants. Under Section...

Show full comment

Private landlords have only one agenda which is to make a profit out of people who are on a low income. This is not a criticism, why should a private landlord have any sort of responsibility for the welfare of their tennants. Under Section 15, they can evict any tennant without providing a reason after the end of their shorthold tennancy agreement - which can be as little as 6 months.

Yes, there is a court fee of £200 or so, which invariably the court asks the tennant to pay.

When it comes to Deposit Holding Companies, they are meant to be impartial, but as they rely on landlords to place the money given to them from their tennants, they will always side with the landlord for fear of losing their 'custom' in the future. When the tennant who disputes a witheld deposit has to show their evidence to the landlord, the landlord in return does not have to share their counter argument to the tennant, only the deposit company. It is an unfair system. surely it would be wiser to have hold this cash in a Government scheme, any interest made, to be ploughed back into the housing system, or housing benefit system, which truth be told is where the money for such ridiculous high rents in London ultimately comes from.

Private Landlords receive only profit for their role, tennants live in temporary housing which can often fall below standards, and the local council has to allocate vast amounts of money paying for it.

Therefore, the main problem is that tennancies are not secured long enough, and I think they hold the councils to ransom when it comes to property standards, as councils can't really supply the logisitcs to check and implement housing standards especially if they have to engage legally with private investors - sorry landlords.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

Get your facts straight. So called Deposit Holding Companies in fact legally favour a tenant & unless the landlord can categorically prove otherwise, will automatically side with the tenant. A landlord has to provide before & after dated...

Show full comment

Get your facts straight. So called Deposit Holding Companies in fact legally favour a tenant & unless the landlord can categorically prove otherwise, will automatically side with the tenant. A landlord has to provide before & after dated photo proof along with Inventory check-in & check out reports & interim inspection reports plus invoices etc & even then, wear & tear often reduces a claim to very little if anything at all that a landlord can withhold. All of the landlord's evidence is also available on site for a tenant to view. Rent is another matter. If proven there are arrears, this is a pure maths exercise.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

You write: "why should a private landlord have any sort of responsibility for the welfare of their tennants.[sic]? Because it's The Right Thing To Do. They have a duty of care towards the people who depend on the decency of the entity which...

Show full comment

You write: "why should a private landlord have any sort of responsibility for the welfare of their tennants.[sic]? Because it's The Right Thing To Do. They have a duty of care towards the people who depend on the decency of the entity which is profiting from them.
Q. Who Gains?
A, Mainly the owner and the managing agents.
The renters/leaseholders are intrinsic to the business model which is a cash cow and has little accountability.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

There is no security. I am always expecting notice to move as have been promised a long tenancy in the past then landlord decided to sell. The costs involved when you privately rent make you get into more debt. There should be a 5 year...

Show full comment

There is no security. I am always expecting notice to move as have been promised a long tenancy in the past then landlord decided to sell. The costs involved when you privately rent make you get into more debt. There should be a 5 year lease as a minimum

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

And what if I as a renter don't want a 5 year lease? Surely you should be able to negotiate a reasonable notice period to provide the immediate "security" you seek.

Avatar for -
Up vote 0
Care 0
Report

It should be an option is what I am saying. The notice period is 2 months from the landlord by law once your initial 12 months is up.

Load more
Avatar for - Leatherback sea turtle
Up vote 0
Care 0
Report

One issue that comes up is service charges
Tenants find it difficult to contest what often seem exorbitant sums

Avatar for -
Up vote 0
Care 0
Report

I'm a leasehold flat owner and the managing agents have always been reticent about problems and charge a lot of money. The accountant who signs off the annual accounts works in a building 70 miles away, which Companies House identifies as...

Show full comment

I'm a leasehold flat owner and the managing agents have always been reticent about problems and charge a lot of money. The accountant who signs off the annual accounts works in a building 70 miles away, which Companies House identifies as owned by the principal of the agents.

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

landlords buy properties knowing that they will be worth significantly more in a few years so dont really care about their tenants as long as they're getting the rent thats their sole interest.
complain and you'll be gotten rid of by the...

Show full comment

landlords buy properties knowing that they will be worth significantly more in a few years so dont really care about their tenants as long as they're getting the rent thats their sole interest.
complain and you'll be gotten rid of by the most appropriate means. increasing the rent so it becomes affordable is one method or simply refusing the renewal / continuation of a tenancy.

letting agents set rent levels so once one property is increased to ridiculous proportions the others follow suit. if a letting agent sees one property on a road at £1500 pcm when the rest were £1000 pcm the rest are very quickly increased based on the £1500 property whether warranted or not.

Estate / letting agents are a big part of the problem because of this as the higher the rent the higher their fee

Show less of comment

Avatar for -
Up vote 0
Care 0
Report

You have a very biased & rigid view of landlords. Yes they do usually buy property for long term gain or to produce a future rental income stream, but all the landlords I have met & spoken to over the years (which are many), do care about...

Show full comment

You have a very biased & rigid view of landlords. Yes they do usually buy property for long term gain or to produce a future rental income stream, but all the landlords I have met & spoken to over the years (which are many), do care about providing their tenants with a good home & like me, if a tenant of mine has a problem with e.g. an appliance or the property however small or large, it is immediately investigated & put right. I also value my tenants & many have been with me for over 10 years & pay well below market rent & if ever they get behind with their rent because they've e.g lost their job or their hours are cut or they separate from their partner who moves out, we take the long term view & work with them to catch up on their rent & for it to still be affordable whether this be getting housing benefit or waiting until they've found new or better employment. In one instance a tenant of ours was behind with her rent for nearly 5 months & we agreed this could be repaid over a year even though they offered to repay it over 6 months which we thought would stretch them. I know many landlords who are the same so please do not assume & label all landlords in the same way. Of course there are some landlords who are crooks/rouge or just plain greedy & thoughtless or uncaring, but I can assure you there are many tenants like this too, but there are also more tenants who are not.

Show less of comment