Life during lockdown

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The pandemic hit the UK in February 2020.The first UK national lockdown started in March and lasted for over 3 months. We asked Londoners how they were coping, to help inform City Hall’s response to COVID-19.

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7835 Londoners have responded | 27/03/2020 - 09/06/2020

Coronavirus

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Helping businesses during COVID-19

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COVID-19 is the biggest health, social and economic emergency we have faced since the second world war. High streets, office blocks and work places across London are empty, as the Government has said that all non-essential shops must close and people are to work from home if possible. 
 
City Hall is helping businesses by: 

  • Monitoring the impact on London’s economy and businesses.
  • Providing businesses with access to business support advisors via telephone calls and online meetings.
  • Developing and delivering webinars to support businesses to address the impact of COVID-19.
  • Progressing proposals for a £1m fund to support London’s businesses to become more resilient and able to adapt to life after lockdown
  • Rolling out a “Pay it Forward” crowdfunded campaign to enable consumers to support local independent businesses and help ease cashflow problems. 
  • Offering a 100% rent relief to all SMEs on Transport for London’s estate, starting from 25 March, for three months. 
  • Providing an emergency £2.3m fund to support culture and creative industries at risk.
  • Establishing a Shared Workspace support programme to provide information on business rates relief, guidance on negotiating leases with landlords and support to tenants on applying for funding.

 
What more do you think City Hall, Government or other organisations could do to help London’s businesses?   
 
What can Londoners do to support their local businesses and high streets, now and in the future? Do you know of any initiatives in your local area? 
 
Tell us in the discussion below.

The discussion ran from 05 May 2020 - 07 August 2020

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Comments (31)

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Hi everyone and thank you for taking part in this discussion supporting businesses. 

As of Monday 15 June, non-essential shops can open their doors again. Will you be supporting your local high streets and shops, and if so, how? And how will you be getting to the shops? 

Stay safe,
Talk London 

Avatar for - Adelie penguin
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I will be trying to support my local high street but only if I feel safe. I know businesses are doing all that they can but members of the public are just ignoring social distancing now.

Given that we're being discouraged from using public...

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I will be trying to support my local high street but only if I feel safe. I know businesses are doing all that they can but members of the public are just ignoring social distancing now.

Given that we're being discouraged from using public transport, I will be walking to my local high street which is a half hour walk away. I'm just grateful that I can walk there. I would imagine for others it would be more difficult.

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1 . Transport was already bad on Edgware Road till Marble Arch and Oxford Street, by mounting fenses on the bus lane is making very difficult for people to go to their job to arrive in time, to be honest i dont think that is a solution for...

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1 . Transport was already bad on Edgware Road till Marble Arch and Oxford Street, by mounting fenses on the bus lane is making very difficult for people to go to their job to arrive in time, to be honest i dont think that is a solution for stopping the spread of Covid 19.

2. Economy, a lot of people lost their job,  you cannot stay and wait for money from government, you should allow people to go back to work and have a normal life, UK will loose hundreds of bilions and a lot of peoople will suffer  because of this.

Conclusion : Allow people to get back to their normal life.

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Avatar for - Sea turtle
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We are a group of Cambridge University students who are developing a platform to help local businesses in our community survive and then thrive. We are looking for London Mayor support in helping us realise this vision. Any help to...

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We are a group of Cambridge University students who are developing a platform to help local businesses in our community survive and then thrive. We are looking for London Mayor support in helping us realise this vision. Any help to implement this would be greatly appreciated- its a not for profit initiative. 

 

 http://business.localing.co.uk/

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Suspend congestion and zone charges until the end of the year. Also, when re-instated it should be for the same hours as now rather than until 10pm.

Ongoing monthly business support grants for retailers until all the schools go back to...

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Suspend congestion and zone charges until the end of the year. Also, when re-instated it should be for the same hours as now rather than until 10pm.

Ongoing monthly business support grants for retailers until all the schools go back to regular attendance as people can’t travel to work and stay at home to look after their children.

Also the furlough scheme - it's little help to offer 50% of furlough to employees and the employer has to pay 50% of this when trade is so so slow. I run a small business and the furlough scheme is great for now but when it changes to 50% contribution, we wont' be able to afford to paythis so staff will have to be laid off ormade redundant. Financial help for small businesses should be available UNTIL schools return as many many businesses rely on schools for business and with them shut until at least Sept, this puts us in a very difficult situation

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Avatar for - Vaquita
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Please help arts businesses like The Royal Vauxhall Tavern, The Clapham Grand, The Old Vic and The Globe. They're in serious need and what is London without them?

 

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I just ask a very small thing.

I'm Store Manager from a very small business in London, I'm concerned and the rest of my team and I'm too about public transport.

The prices obviously are a important thing but I'm asking now no about the...

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I just ask a very small thing.

I'm Store Manager from a very small business in London, I'm concerned and the rest of my team and I'm too about public transport.

The prices obviously are a important thing but I'm asking now no about the prices I'm asking you why are not Santander BIKES on South London, South East London?

We don't have even Underground but why no bikes? I have s good part of my team leaving on this area and the only option is going to work in public transport when Canary Wharf is full of bikes that no one is using...

Of course they are rich people and we are just... Well people without money.

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Avatar for - Rhino
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I have two suggestions. Firstly the Mayor and the GLA could mount a London-wide ‘Shop Local’ campaign to encourage people to use their local shops. This would have the double benefit of supporting small businesses and helping to reduce the...

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I have two suggestions. Firstly the Mayor and the GLA could mount a London-wide ‘Shop Local’ campaign to encourage people to use their local shops. This would have the double benefit of supporting small businesses and helping to reduce the use of public transport.

Secondly the Mayor could revive the grants given out under the shop fronts improvement programme. Despite the Government’s support measures some shops are not going to re-open because of the prolonged loss of trade. Empty shops bring an area down but previous experience of the shop front improvement programme shows that fresh and attractive facades can help provide a more positive image of a town centre and boost trade.

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Avatar for - Sea turtle
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Husbands business doing flooring and carpeting in hotels has been suspended as it's not essential, however some global hotel chains have refused to pay invoices for works that were completed prior to Covid. The business is a one man band...

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Husbands business doing flooring and carpeting in hotels has been suspended as it's not essential, however some global hotel chains have refused to pay invoices for works that were completed prior to Covid. The business is a one man band and some sub-contractors and is at risk of going to the wall because large corporations won't pay what's owed which will have a substantial impact on personal finances. It would be nice to see larger businesses fulfill their obligations and be held accountable. 

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Please more help for small businesses. I run a small business with my partner and it's just the two of us in it, we are both company directors. Our clients are mostly in the entertainment and hospitality industries and have postponed all...

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Please more help for small businesses. I run a small business with my partner and it's just the two of us in it, we are both company directors. Our clients are mostly in the entertainment and hospitality industries and have postponed all the work we had lined up for the year. We were facing no income for the company and therefore no way to pay ourselves. We pay ourselves just enough to live on anyway, and we can't both be furloughed as then we wouldn't be allowed to do anything to promote or support the company so it would be detrimental to business. Also 80% of our wages isn't enough to live on for a month. We haven't paid our full wages in two months. We top up our wages with dividends to cover our rent, and as this amount totals to be still less than minimum wage, we are struggling. There's no help for company directors because everyone assumes they're rich or can take money out the company, but when the company has very little in it, and it's your only source of income or work, we're sort of left in the dark. We have literally had to take out credit cards and rely on occasional donations from our parents at this time, when it should have been a very prosperous year for us, we are now getting into debt.

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Can the Mayor please suspend the impostition of the extended ULEZ due to come into force next April?

This dramatic  forthcoming charge to be imposed on all older vehicles, some quite fuel efficient, imposes a huge burden upon families...

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Can the Mayor please suspend the impostition of the extended ULEZ due to come into force next April?

This dramatic  forthcoming charge to be imposed on all older vehicles, some quite fuel efficient, imposes a huge burden upon families, individuals and businesses. We will have to scrap perfectly good working vehicles, as £12 per day simply isn't affordable as a charge for using your car. I use my car as little as possible, but once in a while it is really useful for my business as a self employed artist, to transport works and materials, when no other means are available. I also use it once a month to visit my parents who live in a rural location remote from a train station.

It is an unnecessarily punitive measure. We have reduced car use as much as we possibly can, and cycle or use public transport, but this is too punitive, especially with the economic hardships brought by the pandemic.

 

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Avatar for - Staghorn coral
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If that's all you use your car for, have you considered looking at one of the car club subscriptions?

I use one and have saved tonnes of money by getting rid of my car.

There might not be any near where you live but if there are then you...

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If that's all you use your car for, have you considered looking at one of the car club subscriptions?

I use one and have saved tonnes of money by getting rid of my car.

There might not be any near where you live but if there are then you pay nothing except an hourly rate. Congestion charge, insurance and fuel for 60miles are included. The one I use is about £6 per hour and you can also rent vans.

Also I personally don't think £12 per day is that bad if it stops London from becoming polluted  A train ticket to visit my parents is about that much so its not totally out of line with what public transport would cost is it? A tube journey either way would cost £5 

Hope that helps

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Avatar for - Sea turtle
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The quiz only focused on my ability to manage financially for the next three months. But. I have lost my business premises as I could not afford the high rent with no clients. It is after this 3 month period I will be strughling to get back...

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The quiz only focused on my ability to manage financially for the next three months. But. I have lost my business premises as I could not afford the high rent with no clients. It is after this 3 month period I will be strughling to get back into business and find new premises. Plus, as I do not pay business rates but rent to a provider, due to my receiving a pension, I do not fit the the criteria for getting any benefit. I am in a catch 22 situation and one group who will go under .

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You can tell me how can I get shoes for my son who has additional needs. Who wears aesthetics, and is in pain. How can he exercise with no footwear? 

Nobody reply Amazon, or online shoes.

It's all well and good saying the internet offers...

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You can tell me how can I get shoes for my son who has additional needs. Who wears aesthetics, and is in pain. How can he exercise with no footwear? 

Nobody reply Amazon, or online shoes.

It's all well and good saying the internet offers ABC. It's not physical support a way to explain. Nobody in government can explain this or help.

We  can't  run before we walk we need to be careful yet there has to be a way to make provisions.  We also need to be more self sufficient and careful still a lot of waste 

Government Is wasting not one mp has taken a pay cut or given any money over. They bail out companies that don't need it.  London has come together again only a few let the side down mainly the legal criminals  in power. 

Why are we the public key workers every day people, having to suffer for the government monumental lockup again and again 

 

 

 

 

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No matter what, we have to get businesses open, other wise there is no tax coming in, no money to pay pensions, a huge disaffected population with no work - remember "The Devil finds work for idle hands"!!!  (If that means we have to put...

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No matter what, we have to get businesses open, other wise there is no tax coming in, no money to pay pensions, a huge disaffected population with no work - remember "The Devil finds work for idle hands"!!!  (If that means we have to put people at risk, then I'm afraid that's the way we have to go for the greater common good. Mass migration, and starvation result in wars and conflicts, because we have too many people on the planet to be fed and cared for.

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Avatar for - Vaquita
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Agree with Lesray, Rockcylist and others: many more businesses should be allowed to open as long as they can provide some distancing for customers. I think cafés and even pubs with beer gardens should re-open to offer social-distanced, al...

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Agree with Lesray, Rockcylist and others: many more businesses should be allowed to open as long as they can provide some distancing for customers. I think cafés and even pubs with beer gardens should re-open to offer social-distanced, al fresco operation. And, if it's safe to go to Tesco or B&Q, why not book shops, electrical stores and garden centres? There's no discernible logic to the current situation. I too am more worried about the economic effects of the lockdown than I am of the virus. As Lesray notes, if Germany can work out a way of safely reopening its art galleries and museums, why can't we? I reckon social distancing at the V&A would be much easier/more effective than it is at my local M&S. Let's restart our cultural life ASAP.

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They could provide support to businesses who are not covered by business rates relief. For example my physiotherapy clinic sent me an email to say that they were finding it difficult to survive and that their income had reduced by 90%. They...

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They could provide support to businesses who are not covered by business rates relief. For example my physiotherapy clinic sent me an email to say that they were finding it difficult to survive and that their income had reduced by 90%. They are now having to crowdfund in order to survive.  

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The 'high street' was under pressure before the lock down and the fundamental issues it faces are likely to be worse in whatever is 'after' - although the entrepreneurial adaptability of many smaller businesses is to be commended. The large...

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The 'high street' was under pressure before the lock down and the fundamental issues it faces are likely to be worse in whatever is 'after' - although the entrepreneurial adaptability of many smaller businesses is to be commended. The large retailers are a separate issue and will continue to face the consequences of the extraction of 'value' from their assets by the lease back arrangements they did in easier times. 
I think it would be a mistake to seek to resurrect the old high street model. Thought should be given to careful changes to the planning rules to allow a more mixed approach to the use of buildings and to encourage smaller businesses to innovate , community interest groups to flourish and people to use space differently.  Some relaxation of taxes/ rates during the innovation period might be needed.....which all begs the question- what do we have to give up so that public finances can afford this? 
 

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Avatar for - Vaquita
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Create al fresco dining areas - remove car parking and driving from streets to create safe enjoyable spaces to walk/cycle/chat/drink. People who cycle and walk use local businesses more - which is much better for society. Register ricksahws...

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Create al fresco dining areas - remove car parking and driving from streets to create safe enjoyable spaces to walk/cycle/chat/drink. People who cycle and walk use local businesses more - which is much better for society. Register ricksahws properly to enable those with genuine walking difficulties to get about. Keep the clean air which we are currently enjoying, the lack of noise and the ability for children to be able to cycle safely. 

 

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Avatar for - Adelie penguin
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I think many more businesses should be allowed to open as long as they can provide some distancing for customers. I want to see all my favourite independent cafes reopening, even if only as a take-away service. Similarly, why can't book...

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I think many more businesses should be allowed to open as long as they can provide some distancing for customers. I want to see all my favourite independent cafes reopening, even if only as a take-away service. Similarly, why can't book shops, dry cleaners, garden centres and shoe shops reopen? I'm far more worried about the long-term economic effects of the lockdown than I am of the virus. And if Germany can work out a way of safely reopening its art galleries and museums, why can't we?

I love Abby's suggestions and would endorse all of them apart from opening up a lido or swimming pool just yet, since I think that might be difficult to manage

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Virtually(!) all restaurants can go take out.

Most of the restaurants along Brockwell Park are operating as take out. Call ahead, on line order, text, tap pay and collect.

Instead of Amazon the high street shops might explore  window...

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Virtually(!) all restaurants can go take out.

Most of the restaurants along Brockwell Park are operating as take out. Call ahead, on line order, text, tap pay and collect.

Instead of Amazon the high street shops might explore  window shopping and sales. Again, call ahead,  arrange to purchase and collect. Fewer staff members possibly.

And book stores. Call for a bag of books you want to buy tap and carry. Why should we be using Amazon when we could be using the high street.

The Brockwell Lido needs to reopen for children and accompanying adult. The Velodrome needs to reopen. Team sports in the parks need to start up. Everything outdoors: story telling. Local history talks.  Botany. Biology. Gardening. Politics! Knitting.

Whatever.

Outdoor dramatics. Maybe 11am and 2pm everyday of the shut down in every park or public space a Rota of talks.

Sewing. Woodwork. Puppet shows. Medical discussion about what is the corona virus other plagues in human history, public health.

Trees. How they work and live and breath.

Jobs: what do you study to go into different jobs.

With a microphone people can sit quite far apart and watch the clouds and the trees while people talk. If we make this time transformational....

 We will be transformed.

 

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Avatar for - Staghorn coral
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I do agree with you about the opening of stores that can social distance and reducing our reliance on deliveries! But we also need to consider the workers for those businesses and risk that we are putting on them. The owner of the business...

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I do agree with you about the opening of stores that can social distance and reducing our reliance on deliveries! But we also need to consider the workers for those businesses and risk that we are putting on them. The owner of the business might be keen to open but the workers might not. They may be pressured to return to work and maybe worried about themselves or a vulnerable person they live with. There would also be more commuting and that risk for public transport workers are other commuters would increase.

I think most people are keen to get back to work but the more businesses are open, no matter how good the social distancing protocols, the more uncontrolled the virus will be. 

Also you can buy books online from Waterstones or other retailers online if you don't want to support amazon  

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Avatar for - Staghorn coral
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One possible victim of COVID-19 our high streets. Many shops won't reopen.

Given how important they are socially, they need to be reinvented, possibly as leisure/ socialising/ education space - and yes, I have no problem with government/co...

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One possible victim of COVID-19 our high streets. Many shops won't reopen.

Given how important they are socially, they need to be reinvented, possibly as leisure/ socialising/ education space - and yes, I have no problem with government/co-ops doing the heavy lifting there. For example, heavily regulating rents on such spaces!

Ideas include - communal living rooms (with sofas, drinks, and TV screens)?;

- train-set games rooms for dads and kids?;

- homework/ learning hubs for kids and parents?;

- libraries (god forbid!);

- exercise studios for all?;

- hairdresser coffee shops;

- estate agent bars;

- restaurant discos?

It would be appalling if the high street just died...

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