Could digital innovation improve the quality of our lives?

How do you think digital innovation could improve the quality of life for people in London?

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New digital technologies that gather and use data are transforming the way people live, work and communicate.

London’s transport network has now seen more than one billion pay-as-you-go journeys made by contactless payments cards; Citymapper’s transport app is one of the most downloaded in the world; and hospitals in London are trialling a huge range of digital health solutions, from mobile devices that monitor heart failure patients at home, to video guidance for physiotherapy patients.

Digital innovation could improve public services, help design public spaces, inform ways to travel, and improve our health.

How do you think digital innovation could improve the quality of life for people in London?

The discussion ran from 24 January 2018 - 01 May 2018

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Comments (28)

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all traffic lights, pedestrian crossings etc should be connected by IT such that they can react to traffic demands and improve traffic flows. this is now possible and would reduce congestion and pollution.

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Digital technology is merely a tool, the efficacy of which is conditioned by the social, economic and political relations which govern how such tools are used, or are not used for that matter. Thus attention has to be paid to the power of...

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Digital technology is merely a tool, the efficacy of which is conditioned by the social, economic and political relations which govern how such tools are used, or are not used for that matter. Thus attention has to be paid to the power of local authorities vis a vis property developers for instance and central government. It is time local authorities in England stopped grovelling at the feet of Westminster and started demanding local tax raising powers, via a land value tax,for instance and the inculcation of a genuine civic minded culture. This means having local authorities which have the power to do things directly, as they did, however imperfectly, up until 1979, and an end to the mania of outsourcing. See anything written by Owen Hatherley and the municipal dreams blog.

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There is a continuing increase in investment for technology in healthcare and social care (adult and children's), which is welcomed.

However, there is a distinct lack of investment in technology to support information for childcare and...

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There is a continuing increase in investment for technology in healthcare and social care (adult and children's), which is welcomed.

However, there is a distinct lack of investment in technology to support information for childcare and family services - despite childcare being mentioned 30 times in the London Economic Development Strategy. Part of the problem is that responsibility for childcare information has been devolved to local government, and both central and local government have been limited in their delivery by localgov silos and lack of dedicated funding for this. But research continues to reveal that parents don't have the tools they expect or need to find this information.

I believe that London could blaze a trail for the rest of the UK and other countries by delivering a better cross-border information system to parents and families (0-100+) which would facilitate early help, assist families to self-serve their needs, and enable parents to more easily return to work by providing better access to flexible childcare and support services.

London currently pays more than £2million each year for the multiple portals to a disconnected, closed data information system.

I would like to propose a new, connected, open data system that works for citizens, local authorities, service providers, agencies, data consumers, regulators, and central government ... and at half the cost. I am more than happy to discuss how this could work.

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Yes...

1) Rogue landlord database is a really good digital innovation. Shame my borough has not taken part!

2) Cameras at pedestrian crossings could catch the number-plates of vehicles that drive into box junctions and pedestrian...

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Yes...

1) Rogue landlord database is a really good digital innovation. Shame my borough has not taken part!

2) Cameras at pedestrian crossings could catch the number-plates of vehicles that drive into box junctions and pedestrian crossings and sit there while the lights change. Today I found it very difficult to cross the road because vehicles were blocking the crossings. Even when I could see the green man, it was very difficult to find a place to cross. The Mayor could earn money for London by fining offenders.

3) Cameras and two-way radios on buses to catch some of these bus-drivers who sit and swear while driving and abuse the public (e.g. I got told to "f- off" for challenging a driver who failed to stop when I pressed the bell).

4) A central nationality/right-to-reside database of prospective home-buyers could be used by estate agents to ensure that London's homes go to London's people. I think it's a shame the government hasn't closed the loophole that allows people to purchase property in the UK without being able to provide proof of a legal right to reside here. I welcome some of the agreements the Mayor has made with large housebuilders, but they only represent a fraction of the property for sale in London. Anyway, prospective purchasers could just provide a local postcode, like so-called "local workers" did when applying for jobs at the 2012 Olympics.

5) Technology could be used to maintain an accurate figure for what is TRULY affordable in terms of housing. Rather than claiming that 80% of the market rate is affordable, the Mayor could set up a "truly affordable" figure that could keep up with real people's wages in London.

I'm sure there are countless other examples.

No I don't think that driverless cars would be a good thing for London. Our roads are far too unpredictable for a computer alone to deal with and I wouldn't want to see us wait for the casualties before taking action to protect our people from technology gone made.

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You don't need technology for point 5. A multiplier of average earnings would suffice. Let's apply the baby boomer 3.5 times the main earners salary to define affordable. Since that's what they worked with.

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What do you think can be done to ensure that digital services are designed with citizens' needs and diversity at their very heart?

That problem has been solved for you https://www.gov.uk/service-manual/service-standard All you need to do...

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What do you think can be done to ensure that digital services are designed with citizens' needs and diversity at their very heart?

That problem has been solved for you https://www.gov.uk/service-manual/service-standard All you need to do is adopt it.

How do we best promote greater digital understanding?

With whom exactly? Users, members of the GLA, Policy developers? The question needs some clarification.

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Thanks everyone for sharing your ideas.

What do you think can be done to ensure that digital services are designed with citizens' needs and diversity at their very heart? How do we best promote greater digital understanding?

Talk London

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To make EV car ownership even more attractive, the kerbside chargers, in areas where there are no driveways should charge residents of the street on which the charger is installed with normal electricity rate as they pay at home - it is...

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To make EV car ownership even more attractive, the kerbside chargers, in areas where there are no driveways should charge residents of the street on which the charger is installed with normal electricity rate as they pay at home - it is much cheaper then. There should be some technology in the charger for the resident to be able to authenticate himself as the registered resident of this street in the system and to switch to local electricity rate (NFC tag, one time passcode, authenticating with NFC built into the phone - like contactless payments).

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Smart EV charging parking spaces on residential streets where there are no driveways. Lets say there are 100 parking places on a street and 20 kerbside chargers. There should be booking system for them so residents can book such a place in...

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Smart EV charging parking spaces on residential streets where there are no driveways. Lets say there are 100 parking places on a street and 20 kerbside chargers. There should be booking system for them so residents can book such a place in advance for a period of time. Each resident should be eligible to some maximum number of charging sessions, or maximum total sessions time per week. Penalty would be paid if non EV car occupies such space or when EV car stays in it outside of its booked time. Residents should be able to book them using mobile app. Residents should be able also to book EV chargers for visitors (family, friends, traders) with some weekly limit. This is much needed for EV adoption.

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- Free wifi at bus stops.
- Induction charging built into the ground at bus stops to allow bus fleet to be fully electrified and reduce the terrible air pollution; same for car club parking spaces so these vehicles can be fully electric.
-...

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- Free wifi at bus stops.
- Induction charging built into the ground at bus stops to allow bus fleet to be fully electrified and reduce the terrible air pollution; same for car club parking spaces so these vehicles can be fully electric.
- Smart street lights which change brightness according to how much activity there is - could dim when there is nobody around to help reduce light pollution or increase if there was an accident etc.
- Live pollution monitoring around train stations to alert wardens to idling black cabs e.g. Harewood Avenue next to Marylebone Station where there will regularly be cabs double-parked all the way back up to Broadley Terrace, sitting with their engines running pumping out diesel fumes - there are offices, homes and a primary school next to this.

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Electric buses would be a great idea. Some of the buses are electric, but a fully electric fleet seems a priority, given the poor quality of our air. It would require the Mayor to INVEST in our transport system, instead of cutting and...

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Electric buses would be a great idea. Some of the buses are electric, but a fully electric fleet seems a priority, given the poor quality of our air. It would require the Mayor to INVEST in our transport system, instead of cutting and cutting and cutting, like he is doing at the moment. (Who am I supposed to vote for if our Labour Mayor does the same as the Tories would do?)

But, Jack, free wifi at the bus stop? Really? What are you doing there? How long does it take for your bus to come? Surely you can use your data to check the bus schedules? Then you could walk to the next stop if you're going to have to wait a while. We all need to walk more and spend less time looking at screens Lots of people have been robbed of their fancy phones by drive-by thieves on motorcycles. The police advise us to put our phones away when we're out on the street.

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Alison, what I'm doing there is thinking about visitors to our capital who might not want to pay multiple £ per megabyte of data while trying to find their way around our bus system. It's the same logic for wifi at Tube stations. Or just...

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Alison, what I'm doing there is thinking about visitors to our capital who might not want to pay multiple £ per megabyte of data while trying to find their way around our bus system. It's the same logic for wifi at Tube stations. Or just generally staying connected when trying to use Google maps and the like.
Thanks for the patronising exercise comments though, I'll bear them in mind when planning out my bi-weekly 10k runs, that extra 200m walk will make all the difference to my PB times.

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Why not have the same parking App across London rather than having a different one for each borough. Makes it very difficult to drive anywhere outside of your own area.

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It should be possible to subscribe to sms alerts about changes/delays/cancellations on TfL and National Rail routes that one uses regularly; suggested alternatives should be provided. Advance notice would prevent wasted time and money while...

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It should be possible to subscribe to sms alerts about changes/delays/cancellations on TfL and National Rail routes that one uses regularly; suggested alternatives should be provided. Advance notice would prevent wasted time and money while reducing stress.

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Mobile devices that `monitor' heart failure patients at home ?? Whoever wrote this cannot have any idea about the way pulsed magnetic frequencies affect the heart ! It is shocking how much ignorance exists on `health effects' caused by...

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Mobile devices that `monitor' heart failure patients at home ?? Whoever wrote this cannot have any idea about the way pulsed magnetic frequencies affect the heart ! It is shocking how much ignorance exists on `health effects' caused by digital technology and the fact that even the WHO have declared wireless `microwave' frequencies a 2B carcinogen.

Maybe the London Assembly should be looking into the many reports of peer reviewed scientific research ` before' promoting `digital' health solutions and find out if PublicHealthEngland has actually done `thorough' peer reviewed research themselves on the health implications on the biological system, particularly that of children.

They will find that the answer is `NO' ! It therefore is very important that the London Assembly has a look into the following information

http://www.iemfa.org/,www.bemri.org,http://microwavenews.com/,http://ss…,
http://wavegoodbye.info/

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Contentious, but Londoners could get themselves chipped so they could make contactless payment for using transport, paying for items with a total value below £30.00.

The second application of this technology is to chip criminals so we know...

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Contentious, but Londoners could get themselves chipped so they could make contactless payment for using transport, paying for items with a total value below £30.00.

The second application of this technology is to chip criminals so we know where they are and whether they have broken curfew.

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RFID chips only work with a proximity reader close by. So you can't track people unless you're stood next to them.

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NO THANKS!!! I DON'T WANT TO BE CHIPPED!!! I'M NOT A DOG!!!

I'd rather lose my bank card than get personally abducted by a thief.

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Please can you add contactless payment and tracking history options to the TfL Oyster app.

It would good to see more digital hub spots with chargers, screens and cool digital attractions at stations, bus stops or public gardens similar to...

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Please can you add contactless payment and tracking history options to the TfL Oyster app.

It would good to see more digital hub spots with chargers, screens and cool digital attractions at stations, bus stops or public gardens similar to magic roundabout in Old Street.

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I like contactless cards because it speeds up shopping etc. Online shopping is good .Hope the NHS uses this technology more .
But having said that ,the elderly cannot always cope digital life.

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Each paid parking space in London should provide way to pay with either card or mobile app. Mobile app is actually faster and easier because you can extend parking without coming back to your car. This is still not the case and is quite...

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Each paid parking space in London should provide way to pay with either card or mobile app. Mobile app is actually faster and easier because you can extend parking without coming back to your car. This is still not the case and is quite frustrating when you don't have coins with you. RingGo, used by Lewisham is the best app I have used. Dash, used by Greenwich, is much worse in user experience. Ideally there should be one mobile app provider for whole London, currently when I go to a different borough I sometimes learn that I need to sign up with yet another mobile app provider.

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An increase in focusing on telecommuting would have a significant impact. Reducing the need to commute, increasing time spent with family. increasing ability to access healthcare etc.

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Free wife for residents

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Hi Livehere

Thanks for sharing your idea. Where would you like to be able to access free WiFi?

Talk London

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Free wife? in London? nothing is for free......

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