• Reference: 2011/3246
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

I have heard of many different instances where bus drivers have refused to give their numbers to passengers who wish to make a complaint against them. What is TfL actively doing to ensure that bus driver numbers are always available to passengers?

• Reference: 2011/3245
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Will each of the New Buses for London have a conductor for all hours whilst in service? If not, which hours of the day will have a conductor?

• Reference: 2011/3244
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Can you confirm when the first New Bus for London will be in full operational service in London? When do you expect all five of the new fleet to be in full operational service?

• Reference: 2011/3243
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

How much does it cost to purchase and install a Trixi mirror?

• Reference: 2011/3242
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

I understand that TfL were to present the findings of the Trixi mirror trial to the Department for Transport for discussion. What was the outcome of these discussions?

• Reference: 2011/3241
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Following MQ (1313/2011) now you have had more time to collect data, please can you provide an update on the trial of 36 Trixi mirrors which were installed in June 2010?

• Reference: 2011/3240
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Following on from MQ (1928/2011), at a site visit in July, Richard Parry assured me that the timetable changes which will take place from December will be under constant review by TfL, and will be reversed if not successful. Will you guarantee that this is still the case?

• Reference: 2011/3239
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Please declare the cost of a Dial a Ride trip, for each year, from 2004/05 to the present day. Caroline Pidgeon

• Reference: 2011/3238
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Please declare the number of trips completed by City Fleet and ComCab, per year, since the contract with Dial a Ride started.

• Reference: 2011/3237
• Question by: Caroline Pidgeon
• Meeting date: 16 November 2011

Do you find it acceptable that an elderly Londoner who cannot use London's transport system due to accessibility issues, waited an hour to speak to someone in the Dial a Ride call centre, only to be told she could not have the pick up she wanted?