• Reference: 2019/19969
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

According to the DfT’s Rail Delays and Compensation Report 2018 ( https://assets.publishing.service.gov.uk/government/uploads/system/uplo…) the % of passengers claiming for a delay was 29%, which is 15 th out of 18 Train Companies. Why do you believe the claim rate is so low?

• Reference: 2019/19968
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

According to the office of Road and Rail, in 2018-19 TfL Rail closed 9,931 claims for delay compensation, but only approved 74.8% of those claims. Can you give the reasons for not approving 25.2% of the claims?

• Reference: 2019/19967
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

According to the office of Road and Rail ( https://dataportal.orr.gov.uk/media/1244/delay-compensation-claims-fact…), in 2018-19 London Overground closed 6,461 claims for delay compensation, but only approved 82.1% of those claims. Can you give the reasons for not approving 17.9% of the claims?

• Reference: 2019/19966
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

Will Crossrail operate a Delay Repay 15 scheme when it opens?

• Reference: 2019/19965
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

Why does London Overground and TfL Rail not offer Delay Repay 15? What plans, if any, do you have for them to offer it in the future?

• Reference: 2019/19964
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

Your 2017-2020 Fares freeze was estimated to cost £640m. Can you provide an estimate for a similar fares freeze covering 2021-2024, including what inflation figure you are using for every year?

• Reference: 2019/19963
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

It is reported ( https://www.transport-network.co.uk/Prime-minister-and-TfL-accused-of-c…) that TfL and the Planning Inspectorate agreed that the Environmental Statement would not include its include its own ‘separate climatic factors topic', instead carbon would be subsumed under the ‘Air Quality’ heading. How satisfied are you that the full effect of the traffic carbon emissions are known?

• Reference: 2019/19962
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

Would you support an application by the Port of London to become a free port ( https://www.gov.uk/government/news/trade-secretary-announces-freeports-…)? Please give your reasons.

• Reference: 2019/19961
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

The Urban Transport Group is made up of the UK’s seven largest urban transport authorities, including TfL, and has called on ( https://www.fleetnews.co.uk/news/fleet-industry-news/2019/07/31/urban-t…) the Government to give them the power to impose penalties on vehicles to reduce the idling and stop-start conditions that cause congestion and air pollution. Are you able to explain what effect getting these powers will have in London?

• Reference: 2019/19960
• Question by: Florence Eshalomi MP
• Meeting date: 17 October 2019

How do you respond to the Freight Transport Association’s call ( https://www.ukhaulier.co.uk/news/road-transport/haulage/three-months-un…) that you should, “realise that other strategies would deliver a far greater outcome. Technological development, along with internationally-agreed design standards and the retiming of deliveries to quieter periods, would provide a more robust and long-term safety solution than DVS alone; visibility from the cab should be viewed as just one aspect of holistic approach to road safety?