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• Reference: 2003/2052
• Question by: Angie Bray
• Meeting date: 19 November 2003

I understand that the Emerald Centre lease has run out and discussions are currently underway with TfL about the renewal. I also understand that the Emerald Centre community organisation objected to TfL's proposal to build a bus stop outside of the centre and has recently received a heavy handed letter from TfL demanding that they withdraw their objection. Please can you explain why this serious objection has been dealt with in this way? .

• Reference: 2003/2053
• Question by: Angie Bray
• Meeting date: 19 November 2003

I understand that the suggested rent for the Emerald Centre has been increased in a single step from £500 per month to £500 per week. Please can you explain this decision and the rationale supporting it? .

• Reference: 2003/2054
• Question by: Angie Bray
• Meeting date: 19 November 2003

I understand that TfL have recently changed the locks on the community building, preventing access by the various groups who use the centre. This occurred prior to any notification being received by the community groups. Please can you explain why the community groups were not given sufficient warning of the changing of the locks? .

• Reference: 2003/2055
• Question by: Angie Bray
• Meeting date: 19 November 2003

The lack of notice provided of TfL's decision to change the locks has resulted in equipment belonging to some community groups being locked in the building. The 24/7 security service employed to guard the premises is now presenting a charge of £50 for the community groups to retrieve their own property. Given the failure of communication of the changes, and the adverse impact on community groups, please can you facilitate the community groups accessing the building to retrieve their equipment, free of charge, prior to any equipment getting damaged? .

• Reference: 2003/2056
• Question by: Angie Bray
• Meeting date: 19 November 2003

I believe that this centre was supported by the Mayor in its early days. Therefore, can you facilitate a discussion between TfL and the community groups to identify a way in which the Emerald Centre can still be used by the community? .

• Reference: 2003/2057
• Question by: Angie Bray
• Meeting date: 19 November 2003

I have received a series of complaints regarding the bad behaviour and service by bus staff on buses operating from Hammersmith Bus Station. Problems include buses not stopping at designated stops, buses waiting for long periods of time because they are running early while others are not meeting the frequency promised, bus heaters still operating throughout the hot summer months etc. Please can you let me know how TfL intends to deliver buses that provide the service demanded by passengers in terms of frequency and timing as well as ensuring improved quality of bus journeys? . .

• Reference: 2003/2058
• Question by: Angie Bray
• Meeting date: 19 November 2003

I understand that the Mayor has received a complaint about someone being charged twice for the congestion charge in a single day. After alerting the cc call centre to the problem the man in question was told that no refund policy exists. Is it really true that there is no means of obtaining a refund in this situation? If a refund can be claimed, please can you advise me how this can be achieved? If there is no refund policy, please can you explain why this is the case? Finally, if there is a refund policy, please can you advise...

• Reference: 2003/2059
• Question by: Angie Bray
• Meeting date: 19 November 2003

Please can you advise me why the traffic lights at the junction of West Cromwell Road and Earl's Court Road do not have a sound function making it difficult for the disabled and the partial sighted to know when they can cross? Secondly, why are these lights 'blinkered' as this can make it hard to see whether they are operational? Finally, what is being done to prevent or fine cars that jump these and other red lights? . . .

• Reference: 2003/2133
• Question by: Angie Bray
• Meeting date: 19 November 2003

Does the Mayor agree with me that the appalling condition of the Linford Christie Stadium will have a negative impact on London's Olympic bid? .

• Reference: 2003/2155
• Question by: Angie Bray
• Meeting date: 19 November 2003

I am informed that your written answer to me, received in October, concerning the hit and run incident caused by a 272 bus in Emlyn Road in August, is not correct. First, the bus driver was indeed aware he had hit a parked vehicle according to a witness statement of which you are in receipt. The collision was heavy enough to trigger the car alarm and the driver stopped before driving off. Secondly, the owner of the car is certainly not content with the way he has been treated. He has written to London United to ask for compensation for...