Skip to main content
Mayor of London logo London Assembly logo
Home

Accessibility statement for Healthy Schools London

This website is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This site has been built to be as accessible as possible and tested against WCAG 2.1 AA. There are some areas which are not yet fully accessible:

  • The date calendar selector for the Gold award application is not fully keyboard accessible, as the calendar icon opens the date picker on focus - whereas it should only do this when the user presses enter. This unexpected context change impacts user experience for people relying on keyboard navigation, requiring extra keystrokes. The drop down list however, offers an alternative to select dates.
  • Use of a third party widget (AddThis) means there is a redundant piece of code on all pages, that is empty.​​​​​​ Ideally we would remove this, but as it is third party content we have not been able to do that.
  • On the page where schools can apply for a Gold Award there are some headings that ideally should be H2, which could pose a problem for some screen readers and other assistive technologies in interpreting the content.
  • On various page, content is not presented without loss of information or functionality, and without requiring scrolling in two dimensions when the browser screen is resized to 400% with a CSS width of 1280 pixels.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Digital Team by emailing [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in England, Wales and Scotland. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • The date calendar selector for the Gold award application is not fully keyboard accessible, as the calendar icon opens the date picker on focus - whereas it should only do this when the user presses enter. This unexpected context change impacts user experience for people relying on keyboard navigation, requiring extra keystrokes (WCAG 2.1 A criterion 2.1.1 - keyboard navigation). The drop down list offers an alternative to select dates.
  • On the page where schools can apply for a Gold Award there are some headings that ideally should be H2, which could pose a problem for some screen readers and other assistive technologies in interpreting the content (WCAG 2.1 A criterion 1.3.1 - Info and Relationships)
  • On various page, content is not presented without loss of information or functionality, and without requiring scrolling in two dimensions when the browser screen is resized to 400% with a CSS width of 1280 pixels (WCAG 2.1 AA criterion 1.4.10 - Reflow)

We plan to investigate and fix the listed issue by January 2021.

Disproportionate burden

N/A - we are planning to fix all the issues we have so far identified in testing.

Content that’s not within the scope of the accessibility regulations

  • Use of a third party widget (AddThis) means there is a redundant piece of code on all pages, that is empty​​​​ - ideally this would be removed.

As this widget is third-party content which is not under our control (neither funded, nor developed by us), it falls under the exemptions of the accessibility regulations - Application, 4. (2)(e).

How we tested this website

This website has been audited to ensure compliance with WCAG 2.1 AA. A sample of pages was tested which reflected all the key user journeys for the Healthy Schools target users. It was last retested and updated in March 2020.

All accessibility testing was done by Test Partners.

We tested:

Note: this sits on our existing site, London.gov.uk

Read the Healthy Schools London accessibility test report.

What we’re doing to improve accessibility

We will resolve all outstanding non-compliance issues that are within our control (detailed under ‘non compliance with the accessibility regulations’) by January 2021.

We are planning training for staff (content editors and designers) to ensure new content we create adheres to accessibility and usability standards.

This statement was prepared on 7 April 2020. It was last updated on 21 September 2020.

Need a document on this page in an accessible format?

If you use assistive technology (such as a screen reader) and need a version of a PDF or other document on this page in a more accessible format, please get in touch via our online form and tell us which format you need.

It will also help us if you tell us which assistive technology you use. We’ll consider your request and get back to you in 5 working days.