Woolwich Ferry (1)

Meeting: 
MQT on 2019-10-17
Session date: 
October 17, 2019
Reference: 
2019/19610
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor

Question

I have seen figures showing that the total availability of the two new Woolwich ferries has been as low as 53% in June 2019. What steps are being taken to ensure this poor performance is improved?

Answers

Answer for Woolwich Ferry (1)
Woolwich Ferry (1)

Woolwich Ferry (1)

Answered By: 
The Mayor

Although there have been a number of reliability problems with the Woolwich Ferry since the new vessels started earlier in the year, during the specific month referred this was primarily due to industrial action. Transport for London is taking an extremely active role in improving the technical issues, which are principally due to the power management system on the ferries and is urging the parties involved in the industrial action to resolve their differences to avoid further disruption to customers’ journeys.