Tube noise

Meeting: 
MQT on 2015-09-16
Session date: 
September 16, 2015
Reference: 
2015/2809
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Residents who live on Priory Road near to West Hampstead station have been complaining for over a year to TfL about the noise caused by loose tracks but they have had no response from TfL. will you investigate and deal with their complaint?

Answer

Answer for Tube noise

Answer for Tube noise

Answered By: 
The Mayor

TfL has received and responded to residents' concerns.

During the August bank holiday LU's engineers replaced a short section of rail together with new vibration dampening pads and fixings in the platform area.

Identification of the fault was initially unclear and Network Rail tracks were believed to be the cause, however once further checks were undertaken TfL prioritised the remedial work.

I understand that the work has been successful in reducing the noise heard by residents.