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My biometric residence permit (BRP) expires before 31 December 2024

All physical biometric residence permits (BRPs) will expire by 31 December 2024, regardless of the expiration date on the holder's immigration leave.

If your immigration status and your biometric residence permit (BRP) expires before December 2024 you should make an application to extend your immigration status. 

If you successfully apply for a visa and are issued with a BRP up until Autumn 2024, you will also need to create a UKVI account to access your eVisa.

From autumn 2024 most immigration applicants will automatically receive an eVisas instead of a physical immigration document. You will need to create a UKVI account to access your eVisa.

UKVI Accounts

You will need to create a UKVI account to access your eVisa. 

Once logged in, you will be able to:

  • update your personal information
  • view and prove your immigration status
  • check your rights and any conditions attached to your visa.

You must keep your details up to date on your UKVI account.

UKVI accounts are being automatically created for individuals who apply for immigration status through the UK Immigration: ID Check app. 

If you hold physical documents, you'll need to create a UKVI account to access your eVisa.

To create a UKVI account, you will need:

  • access to a smart phone to download the UK Immigration: ID Check app
  • an email address
  • your identity document, for example a passport
  • BRP number or visa application number (this might be called a UAN or start with letters GWF)

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Home Office video - How to create a UK Visas and Immigration account and get access to your eVisa

If you encounter any issues while setting up your UKVI account, you can contact the UKVI eVisa Webchat for assistance. They can guide you through the process and help resolve any problems. 

The Home Office will also provide detailed online guides and FAQs to help you with common issues.

Individuals who already hold an eVisa but are not sure how to use it can find further information in their original grant letter or email or Home Office guidance
 

The Home Office provides Assisted Digital support via We Are Group (WAG) to provide support for people who:

  • do not feel confident using a computer or a mobile
  • do not have internet access
  • do not have access to a device like a laptop or smart phone

The ‘We Are Group’ service will assess your eligibility and provide support. You may be able to get phone support from an advisor or face to face support in person. Language support will be available for people eligible to access this service.
 
You can contact them here: 

[email protected]
Text ‘VISA’ and a number to call you on to 07537 416 944 
Telephone: 03333 445 675 Monday to Friday, 9am to 6pm 

The Home Office will also provide funding to not-for-profit organisations to support vulnerable people with more complex needs. This support is expected to be available from 01 September 2024. 

If you lose access to your UKVI account, you should contact UKVI support immediately to regain access. They will guide you through the process of recovering your account, which may involve verifying your identity through additional security checks. It’s important to keep your account credentials secure and updated to avoid losing access.

Proving immigration status

Starting in January 2025, proof of immigration status will be exclusively digital.

This means you might face difficulties proving your immigration status from January 2025 onwards if you don't set up your UKVI account to access your eVisa by the deadline of 31 December 2024.

This could affect your ability to work, rent property, access services in the UK, or traveling in and out of the UK. 

Once you have a UKVI account, you will be able to generate a 'share code' to prove your immigration status via the View and Prove service. You may need to share this with others to prove your rights in the UK, such as employers or landlords.

If you do not have a UKVI account and you have a Biometric Residency Permit (BRP),  you can generate a ‘share code’ without a UKVI account to confirm your right to rent and right to work.

Other physical proof of immigration status, such as ink stamps or vignettes in passports, should still be accepted as evidence of rights until 2025 and in line with Home Office guidance.

If you wish to print a copy of your eVisa, this cannot be used as an official document by employers, landlords, or the health service. All verifications will be done online. The printed version is for your reference only.
 

The Department for Work and Pensions and the National Health Service in England and Wales can securely access the immigration status of people with eVisas when they seek to claim benefits or access healthcare.

This means that you should not be asked to present proof of status when seeking UK government health services and benefits. You may still be asked to provide ID to confirm your identity.
 

You should continue to carry your in-date physical immigration documents with you when you travel internationally. If you already have an eVisa you should tell the Home Office about any passport on which you intend to travel with by updating your digital account

The Home Office allows carriers, including airlines, ferries, and international train operators, to automatically access the visa of passengers when they present their passport which is linked to their digital account. 

Some carriers might ask you for a "share code" to check your eVisa. You can generate a share code from your UKVI account using the View and Prove service, you should use the “other” type of share code not the one for employers or the one for landlords. Share codes are valid for 90 days and so you can generate the share code before you travel if you are returning within 90 days. 

If you are unable to show your eVisa or provide a share code the carrier must contact the Home Office to verify your status. Carriers may also allow you to board using an expired BRP or BRC until at least 31 March 2025. 

The Home Office has set up 24/7 passenger support helpline which opened on 31 December 2024 to assist with any issues relating to travelling on eVisas, problems with your UKVI account, or to resolve issues with carriers. The helpline number is 0800 876 6921 (free) or 0203 337 0927. 

You can find further information about how to report eVisa issues to the Home Office in this eVisa Bust Card created by the3million and Migrants Organise.
 

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