Affordable Homes Programme

Social housing following Grenfell

Start date: 12 March 2018
End date: 29 June 2018

Our investigation

Since the fire at Grenfell Tower in June last year, questions have been raised about whether social housing residents are adequately involved in decisions which affect their homes. 

The Mayor has also signalled his intention to introduce estate ballots, so that residents get to decide whether estate regeneration schemes can go ahead.

These developments have brought resident involvement in social housing into focus.

The Housing Committee is investigating how social housing residents are involved in the management of their homes across London. How can they affect decisions about the management of their homes, including day to day repairs, estate improvements and budgets? 

Our key topics for the investigation are: 

  • Resident involvement in decision making – what works and what matters?
  • Acting on complaints – what happens when things go wrong?
  • Legislative duties and gaps – what change is needed to protect all residents?
  • Make resident involvement work – sharing best practice

Background

The past half century has seen substantial changes in the way that social housing in London is owned, managed and operated. A focus on the importance of resident involvement has seen tenant management organisations, housing co-operatives and tenant residents’ associations play an increasing role in the governance and management of social housing stock.

At the same time, the sector has seen structural changes, with housing associations playing a larger role in delivery and management of housing, and many local authorities have begun using arm’s length management organisations to control their housing stock.
 

Get involved

The Housing Committee wrote to local authorities in London and to the G15 to ask them about the different ways they get residents involved in social housing.

We now would like to hear from residents living in social housing. Please email [email protected] to share your views on the 4 key themes indicated above. The deadline for submissions is 29 June 2018.

Follow us @LondonAssembly and tweet about the investigation using #YourVoice
 

Resident Voices open mic session

The committee will hold an ‘open mic’ session with contributions by London Tenant Federation groups and an opportunity for all guests to contribute their views.

Date: 24 May 2018
Time: 5:00pm-7:00pm
Location: City Hall

Key themes will be:

  • Resident involvement in decision making – what works and what matters?
  • Acting on complaints – what happens when things go wrong?
  • Legislative duties and gaps – what change is needed to protect all residents?
  • Make resident involvement work – sharing best practice

Each key theme will be introduced by a social housing resident speaker, and then it will be over to you, to contribute to the conversation.

The aim of the event is to share and identify good and bad practice in resident involvement in social housing. It is not to raise individual complaints against landlords, except as examples to illustrate your views. Please note that the investigation is not looking at estate regeneration schemes, but at resident involvement in the ongoing management of their homes.

The informal meeting will be held in public and will be webcast live.

If you would like to contribute to the discussion during the informal meeting, you will need to register as a guest. Places are limited and you can register at EventBrite.