This is a challenging and uncertain time for Londoners living in the private rented sector. The Mayor is working to ensure that renters, especially those who are vulnerable and on low-incomes, get the support they need and deserve from the Government, to see them through the coronavirus (COVID-19) pandemic.
The Government has announced a package of emergency measures in response to the pandemic. This includes policies to support private renters to stay safe in their homes and pay their rent in the event of financial hardship, as well as to help landlords facing difficulties paying their mortgage.
Beyond this, the Mayor is calling on the Government to prevent landlords from serving eviction notices and to ensure the welfare benefits system covers any shortfall in rental payments of private tenants unable to pay them due to coronavirus (COVID-19).
These measures as summarised below, only apply to renters who have an Assured Shorthold Tenancy (AST) and some who have licences. They exclude lodgers, holiday-lets, hostel accommodation and accommodation for asylum seekers - but you can still seek advice from Shelter, other advice agencies and your local council.
If you are a lodger, you can still get help to pay your rent – you can read more in the section on Support to help pay your rent.