Housing and homelessness

The International Organization for Migration (IOM) has set up the COVID-19 Migrant Information Service, an online platform that provides multilingual information on COVID-19 measures and support in the UK context. The aim is to provide information to migrants living in the UK about Coronavirus (COVID-19) and the various ways the virus and the associated government responses could affect their lives.

The information service includes:

• a multilingual website available in eight languages with information on housing and homelessness; and
• a telephone service providing information to callers in any language from 10:00-12:00 and 14:00-16:00 Monday to Friday: 0800 464 3380.

The below includes health information and advice about how to seek different types of healthcare. These resources have been developed in partnership between Healthy London Partnership (HLP), Groundswell, Doctors of the World, Public Health England and Shrine.



The following leaflets are available and can be viewed online or printed out:

• Registering with a GP during COVID-19 (English version), plus translations in Arabic, Bulgarian, Persian, Polish, Punjabi, Romanian, and Russian
• Preventative Care (English version), plus translations in Arabic, Bulgarian, Persian, Polish, Punjabi, Romanian, Russian
• Safer Sex and Contraception (English version)
• NHS App: a simple, secure way to access NHS services for those who have a smartphone or tablet and are registered with a GP, with advice for those who are not.

Additional resources on homeless health can be found on the HLP Website.