Key information
Request reference number: MGLA280920-5562
Date of response:
Summary of request
• An electronic copy of any policies, procedures or guidance which you issue to staff in relation to the management of both paper and electronic files.
• Do you use an onsite or offsite paper records storage facility or a 3rd party provider (like Iron Mountain)?
• If you use an offsite storage facility like Iron Mountain or other, how do ensure that all departments coordinate the collection and retrieval of paper files to ensure the highest efficiency is achieved and to reduce transport cost?
• Does your Council store planning files in offsite storage?
• How do you mange requests from members of the public for paper files in offsite storage?
• Do you charge for files request from members of the public?
• Please send me a copy of the application form used for file requests (if applicable)?
• How do you track paper files which have been removed from storage
• Please send me a copy of any guidance relating to the transfer and retrieval of paper records from your records management provider?
• Please send me a copy of any email bulletins or intranet news and/or notices pertaining to the transfer of paper records to onsite or offsite records storage facility.
• How do you ensure departments do not keep paper files which are past there retention period ?
• Given the current COVID pandemic have you implemented or modified any existing practices in relation to the transfer of paper files, bankers box, etc.?
Related documents
MGLA280920-5562 - FOI response