Key information
Request reference number: MGLA300522-1973
Date of response:
Summary of request
Your request
Do you have an in-house corporate debt collection team? If not, who do you outsource this to?
Do you have a Head of Revenue and Benefits? If so, please provide their name and email address.
Our response
Yes. Debt collection has been delegated to Transport for London (TfL) Business Services who collect debt on the GLA’s behalf.
The GLA is London's strategic government and does not operate in the same way as local councils and the GLA is not responsible for benefits. In London you would need to contact the Borough Councils, including the City of London and Westminster City Council.
If you need more information about the role and work of the GLA and the organisations we work with, please go to our website.
Our organisation structure and senior staff can be found under Salaries, expenses, benefits and workforce information.
If you have any further questions relating to this matter, please contact us, quoting reference MGLA300522-1973.