Key information
Request reference number: MGLA130325-1924
Date of response:
Summary of request
Request:
I am submitting this request under the Freedom of Information Act to gather information on payment solutions used by your authority.
To assist in our review, could you please provide the following details:
- The name(s) of the payment solution provider(s) your authority uses for:
- Online payments (e.g., websites to allow payment).
- In person payments (e.g., card machines at council offices or leisure centres).
- Telephone payments (e.g., automated or agent-assisted payments).
- Direct Debit processing.
- Any other payment processing solutions used within your authority.
- Would you recommend these solutions based on your experience?
- A relevant contact within your organisation who could discuss these solutions further.
Response:
I can confirm the GLA holds the information requested within the scope of your request.
- The GLA currently uses World Pay and are looking to move to Govpay next year when our current contract expires.
- Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.
- Please send any queries to [email protected]