Oxfam Till/Customer Service Volunteer - Kilburn

What will I be doing?

• As a Sales Assistant and Cashier Volunteer you will be operating the till, serving customers and providing excellent customer service in our shop.
• Handling cash and card payments.
• Helping donors as they come in.
• Selecting, preparing and pricing donated clothes, books, homewares etc in line with shop guidelines.
• Creating attractive displays.
• Promoting our shops to the local community.

What impact will this have?

• Oxfam volunteer shift of 4 hours can help 30 people have access to safe drinking water.
• 25 displaced people can get food because of the generosity of 4 hours volunteering in our London Oxfam shops.
• Volunteering in your local Oxfam shop helps bring the community together for a common goal of fighting poverty.
• Oxfam Volunteers help recycle, re-use and re-sale donated items. This helps support the reduction of local waste in the community. Which impacts fast fashion and fighting climate change.
• From bricks and mortar to books and management, helping schools get started is one of the first steps in ending poverty. Oxfam trains teachers, helps lobby local governments to get more children into school and encourages communities to get girls into education.

Commitment

• We are looking for responsible adults able to make a regular longer-term commitment of at least 4-6 hours each week.
• Mornings or Afternoons. Ideally available for a minimum of 6 weeks but this can be discussed.

What else do I need to know?

• Oxfam does not accept applications from anyone on the Sex Offenders list. We may enquire about unspent convictions relevant to the role and you may be required to submit to DBS checks (at no expense to you). You can find out more information about safeguarding policies on our website.
• We are looking for volunteers committed to the Oxfam's values of empowerment, accountability and inclusiveness.
• Ability to work as part of a team.
• Reliable, enthusiastic and proactive.

Expenses

• Lunch and local travel expenses reimbursed in line with Oxfam’s policy.
  Lunch allowance for a 6 hour shift and over.

Background checks

• Other background checks are required

Training

• We will provide you with ongoing support and training throughout your volunteering journey. This includes a full induction and specific training on Health & Safety, Safeguarding and Gift Aid.
• Oxfam Customer Service training and till training.
• Role specific training depending on your interests and the needs of the shop.