Warmer Homes

The Mayor of London’s Warmer Homes programme provides free heating, insulation and ventilation improvements for low income Londoners who own their own homes or rent privately. 

Read our advice and support about staying warm and healthy during cold weather.


Warmer Homes and Coronavirus

  • All qualifying applications will be processed
  • Works will only take place at this time if you are vulnerable and have a broken heating system. This recognises that there is also a health risk from leaving the most vulnerable in cold homes 
  • If you tell us that you are self-isolating or shielding due to symptoms of Coronavirus you will not be visited for either a technical assessment or installation during the period of self-isolation or shielding 
  • If you agree to works taking place in your home then this will be at your own risk
  • All contractors visiting homes will employ distancing measures (such as remaining at least  2 meters away or in a separate room) and hygiene procedures in line with national guidance
  • There may be unforeseeable delays in taking forward your application due to staff absence, supply chain problems, or other issues related to Coronavirus
  • Current national guidance on Coronavirus can be found at www.nhs.uk/coronavirus

About the scheme

Applicants need to provide information showing they are (or their tenant is) eligible and details about the property. If the application is successful, a survey will be needed to work out which improvements are most suitable.

Read our frequently asked questions to find out more.

There are several options available if applicants qualify for the programme:

  • heating system improvements or repairs
  • improved heating controls
  • insulation for walls, roofs and floors
  • draught-proofing

Read our terms and conditions to see the full list of improvements.

All surveys and installations are managed by Happy Energy Solutions Ltd. They provide a dedicated contact who helps explain what improvements are most suitable and ensure that work is carried out to a high standard.

Programme leaflet

Eligibility and applications

To apply you need to:

  • live in Greater London
  • own or rent your own home, landlords can apply as long as the tenant is eligible
  • receive a qualifying benefit OR meet your local authority's eligibility criteria under the ECO Flexibility Eligibility Scheme

Why should I apply?

  • the improvements will make the property warmer
  • living in a properly heated home can improve your health, particularly if you have a long-term health condition that is made worse by the cold
  • lower energy bills and more efficient heating, which is better for the environment
  • you won't have to pay anything towards the work

Information for community groups

If you are a community group in London and you would like to find out how you can get involved with Warmer Homes to help your community, please email [email protected].

Energy and water saving advice

For advice on how you can save energy in your home, visit the Energy Saving Trust website. It has tips on:

Did you know that you can get free water saving devices and advice from your water supplier to help you save money on your bill? To find out more, visit your water supplier’s website.

How we process your data

Warmer Homes is being administered by Happy Energy Solutions Ltd on behalf of the Greater London Authority. Your personal data is being collected for the purpose of processing and evaluating your application as part of this scheme. The data you provide will be shared with  Happy Energy Solutions Ltd who will be responsible for evaluating your application. Your personal data will be held by the Greater London Authority in accordance with our Privacy Policy.

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