Key information
Request reference number: 269
Date of response:
Summary of request
- Paper copy of MOPAC Data Protection Policy, Procedure, Process.
- Paper copy of MOPAC Data Security, Retention, Deletion Policy, Procedure, Process.
- Paper copy of MOPAC Data Sharing Policy, Procedure, Process, inclusive of 3rd parties/contractors/partners/others etc.
- Paper copy of MOPAC Confidentiality Policy, Procedure, Process, inclusive of 3rd parties/contractors/partners/others etc.
- Paper copy of MOPAC Code of Conduct and Standards of Services and Ethics Policy, Procedures, Process.
- Paper copy of MOPAC IT Acceptable Use Policy, Procedure, Process.
- Paper copy of MOPAC Contracted Services Policy, Procedure, Process, inclusive of any sub terms, appendices, riders that are used as templates to accompany any terms/services where services are contracted out, outsourced, or entered into as partnership agreements, or sponsored agreements, in the general context.
- Paper copy of MOPAC Complaints Policy, Procedure, Process.
- Paper copy of MOPAC; about us, what we do, remit for London/Greater London, working in conjunction with others, information.
- Paper copy of MOPAC Freedom of Information Policy, Procedure, Process.
- Paper copy of MOPAC recommendation/report/overview in respect of awarding Victim Support the contract to provide Witness Care Services. This removed the Witness Care (mostly voluntary) Team Support role from London courts to Victim Support. And provide me with the exact date this process came into effect in 2019, and Victim Support took over the role.
- Paper copy of MOPAC Terms of Service Agreement and Victim Support for that contract, along with any other policies, procedures, processes that would be applicable to that agreement.
- Victim Support maintain a database. Is that database shared with MOPAC? What is the extent of access to it? Who else is it shared with? What agreements are in place regarding it? How is this communicated to victims/witnesses? What purposes is its contents utilised for? Are any opt-outs provided to victims/witnesses regarding third party usage by third parties/contractors/partners/others etc, inclusive of further secondary/non-specified purposes.
- Does MOPAC pay Victim Support for their services? If so, how is this done? By annual amount, a token donation, the number of victims/witnesses referred and/or registered by the police/others and/or Victim Support? Are, if any, fees/sums paid variable or fixed, and how frequently?
- Who at MOPAC has responsibility and oversight of MOPAC’s contract with Victim Support?
- If there are failings or concerns who is the appropriate person at MOPAC that deals with such issues regarding Victim Support?
- Are point 15 and 16 the same person or different people?
- If there is anything else that you can think of that would be helpful to include which is relevant to my points that you can identify please do include it, even if I have not listed it, or listed it but you use a different terminology or phrase to describe it.
Related documents
FOI response
Data Protection Policy
DPIA
Information Security Policy
CS Framework
Digital Security Policy
Review and Retention Policy
Privacy Notice
MOPAC Privacy Notice 0518
Acceptable Use Policy
Standard Grant Agreement
MOPAC Terms
FOI Policy