PCD 1859 Crime Stoppers Funding

Crimestoppers Trust provides a 24-hour anonymous service for the public as a means for them to report crime. This service is funded on a pro-rata basis by all Police Forces in the country. 

This is a request to approve a 3-year agreement for the services provided by the Crimestoppers Bureau to the MPS. The agreement will cover the financial years 2025/26 to 2027/28, for a total value of £1,461k (£487k per annum). 

The Deputy Mayor for Policing and Crime, via the Investment and Portfolio Group (IPG), is asked to: 

• Approve the award of a contract for the provision of Contact Centre services to Crimestoppers, for the receipt of anonymous information regarding criminal activity from members of the public, with a contract Term of three (3) years and a total value of £1,461k (£487k per annum). 

PART I - NON-CONFIDENTIAL FACTS AND ADVICE TO THE DMPC 

1. Introduction and background 

1. MOPAC approved a three-year funding arrangement with Crimestoppers Trust for the period 2022-2025 [PCD1130]. This agreement expires in March 2025. This paper seeks approval for a further three-year contractual arrangement with Crimestoppers. 

2. Issues for consideration 

1. As this requirement will be funded from within existing Met Intelligence budgets, no additional funding is required from MOPAC.  

2. Crimestoppers is the only organisation that provides a truly anonymous service for the public to provide information to the police and other agencies. 

3. The anonymous nature of the Crimestoppers facility can be particularly important for those who may not have full confidence in law enforcement agencies and those communities who may suffer disproportionately from the effects of crime. 

4. There has been a steadily increasing volume of reports from Crimestoppers to the MPS, with arrests and positive outcomes following the same trend. 

5. This is a continuation of the service level agreement which was signed directly between the MPS and Crimestoppers, covering the period of April 2022 – March 2025. The MPS negotiates its own agreement outside of the national NPCC SLA as the national agreement would cost the MPS more due to the focus on pro-rata distribution of Crimestoppers operating costs. 

6. Crimestoppers sent a letter to the Mayor’s Office for Policing and Crime on 6 November 2024 outlining the results achieved over the last three year, and presenting the updated figures for the next three years of service. 

7. The information provided by Crimestoppers supports the key priorities detailed in the New Met for London Plan in relation to the safeguarding of children and vulnerable persons, tackling violence and hate related crime. 

3. Financial Comments 

1. This information is contained in the restricted section of the report.  

4. Legal Comments 

1. This information is contained in the restricted section of the report’. 

5. Commercial Issues  

1. As a renewal to an existing service this work does not change any aspects relating to responsible procurement’. 

6. GDPR and Data Privacy  

1. The MPS is subject to the requirements and conditions placed on it as a 'State' body to comply with the European Convention of Human Rights and the Data Protection Act (DPA) 2018. Both legislative requirements place an obligation on the MPS to process personal data fairly and lawfully in order to safeguard the rights and freedoms of individuals. 

2. Under Article 35 of the General Data Protection Regulation (GDPR) and Section 57 of the DPA 2018, Data Protection Impact Assessments (DPIA) become mandatory for organisations with technologies and processes that are likely to result in a high risk to the rights of the data subjects. 

3. The Information Assurance and Information Rights units within MPS will be consulted at all stages to ensure the programme meets its compliance requirements. 

4. The programme does not use personally identifiable data of members of the public, so there are no GDPR issues to be considered. 

7. Equality Comments   

1. MOPAC is required to comply with the public sector equality duty set out in section 149(1) of the Equality Act 2010. This requires MOPAC to have due regard to the need to eliminate discrimination, advance equality of opportunity and foster good relations by reference to people with protected characteristics. The protected characteristics are: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. 

2. As this is a renewal of an existing service this work does not change any aspects relating to equality or diversity’. 

8. Background/supporting papers 

None. 

Part 2 - This section refers to the details of the Part 2 business case which is NOT SUITABLE for MOPAC Publication.   

The Government Security Classification marking for Part 2 is: 

OFFICIAL-SENSITIVE [COMMERCIAL]  

Part 2 of  Provision of Crimestoppers Contact Centre Services Funding from 2025 to 2028  

 BJP is exempt from publication for the following reasons:  

• Exempt under Article 2(2)(a) of the Elected Local Policing Bodies (Specified Information) Order 2011 (Data Protection Section 43 - Trade Secrets and Prejudice to Commercial Interests).  

The paper will cease to be exempt upon completion of the contract. This is because the information is commercially sensitive and could compromise future procurement activity.