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Young person's story: Jade

Jade is a 16-year-old school student who had no experience of the workplace. She wanted to gain more of an insight into the world of work. The Career Hubs worked with Jade and her school to organise a week’s work placement with the local branch of a national retail chain.

Jade was keen to see all aspects of the business, so we worked with management to develop a work experience plan to allow Jade to oversee as wide a range of activities as possible. This included deliveries and storage, stock replenishment, customer service and home delivery services.

Jade and the shop manager had a pre-placement meeting and tour to make her feel comfortable about day one and to give an overview of expectations, as well as covering health and safety procedures.

Jade carried out all of the planned activities, working alongside different colleagues. Each day, she completed a log to analyse what she had done, what had gone well, where she could improve. She realised that new tasks could be difficult at first, but that organisation and communication helped overcome issues and she felt more confident in completing the tasks and in herself at the end of each day. She particularly enjoyed analysing her processes to come up with efficiencies.

Young woman leaning against a wall

Jade found her work experience very useful. She found it refreshing to ‘see such a diverse and lively atmosphere’. Her colleagues were welcoming and supportive and she enjoyed being able to take on new responsibilities. She learned that by listening she can improve her understanding of instructions, but that it’s also important to admit if she needs help.

Jade has now returned to her studies, and is determined to succeed.

“This work experience has made me more open-minded on the numerous jobs available for me and it taught me that there is more than one pathway I can take in life.”


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