
Case study: Talking Business programme
Funding overview
Organisation name: London Borough of Bexley
Programme name: Talking Business
Funding value: £348,000
Programme objective: to provide tailored support to local business in Bexley
UKSPF strand: Borough - Supporting Local Business
About the programme
The funding has allowed London Borough of Bexley to help small business owners and pre-start businesses access the resources, support and training needed to help them grow, become more resilient and thrive alongside other Bexley businesses.
In action
The Talking Business team used £348,000 of funding to provide free of charge support to local small businesses and entrepreneurs to offer:
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advice, guidance and signposting specific to the needs of businesses within the retail and hospitality sector
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a business support advisor providing one-to-one advice guiding businesses through their growth stages
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business support providing online webinars and networking groups with a focus on marketing, financing, and creating jobs
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small grants of up to £500 to help businesses with the cost of upskilling their staff to achieve higher wages and become more valuable to their organisation
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business startup assistance to help founders create a business plan and develop confidence as well as providing practical guidance on registering a business, sales and marketing, regulatory requirements, and financing.

Sarah Canavan, Managing Director of Lingotot Bexley talking to the Bexley Business advisor
Testimonials
“I enquired about accessing Talking Business support with a focus on growing my client base and defining my business plan.
I was quickly connected with my business advisor, who helped me identify new opportunities for growth for my business. We worked together to review my sales pipeline and lead management processes to ensure that I target the right schools, keep track of outbound sales and stay up-to-date with new opportunities."
- Sarah Canavan, Managing Director, Lingotot Bexley
Solving the challenge
The funding has allowed Bexley to create a bespoke programme for existing and start-up businesses in the borough.
Achievements to date include:
- 265 businesses supported (minimum three hours, including one-to-one support)
- 20 businesses receiving grants
- 53 jobs safeguarded as a result of support
- 12.3 new jobs created as a result of support
- 17 businesses that have adopted new or improved services as a result of support
- 7 new enterprises created as a result of support
- 12 potential enterprises assisted to be enterprise ready
- 15 workshops delivered
- 3 networking events delivered
- 21 business clinics or surgeries delivered
For more information visit the Talking Business page.
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