We are unable to deal with any queries that are not specifically about the Housing Moves scheme or the Seaside and Country Homes scheme. If you need advice about your housing options, contact your landlord.
We are a small team and receive a high volume of enquiries each day, which means we can’t respond to every message.
Before contacting us, check the information below. You may find the answer to your enquiry more quickly on our frequently asked questions pages.
Housing Moves enquiries
If your enquiry relates to Housing Moves contact your landlord in the first instance or view the Housing Moves frequently asked questions page.
Seaside and Country Homes enquiries
All applications must be approved by a tenant’s landlord. We’re unable to make individual enquiries with landlords on a tenant’s behalf.
If you are waiting for your application to be approved, contact your landlord.
We can’t provide a position on a waiting list because this changes daily and depends on several factors.
We can’t can’t advise how long an applicant will wait before receiving a property offer as we can't predict when and where a vacancy will occur.
If your enquiry relates to Seaside and Country Homes, view the Seaside and Country Homes frequently asked questions page or submit your enquiry below.
We aim to respond to enquiries within 10 working days
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