Volunteer Visitor Assistant

Culture, heritage and events | Heritage

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Location: Highgate Cemetery, Swains lane, London, N6 6PJ (see map)

Travel: Archway station. Chester Road / Highgate Library bus stop.

Start date: Ongoing

What will I be doing?

  • Promote the cemetery to visitors, ensuring that everyone receives the warmest welcome and exemplary service.
  • Maintain a strong team atmosphere, by injecting enthusiasm and promoting a harmonious friendly climate.
  • Comply with the cemetery’s Health and Safety policy and any policies set out to ensure the safety and welfare of visitors, staff and volunteers.
  • Assist cemetery staff in any other relevant duties and tasks.
  • On rotation
    • Sell tickets and merchandise at the entrance desks
    • Act as a meet and greeter at the gates and a source of knowledge and reference point for all visitors
    • Assisting with regular checks on the toilet facilities throughout the day.

What impact will this have?

  • Helping to create a friendly and welcoming environment for visitors and grave owners.
  • Imparting knowledge about the cemetery to our guests to improve their visit
  • Contributing to a heritage site to help in it's maintenance for future generations.

When are you needed?

Options available:
Available times for volunteering role
Mon Tue Wed Thu Fri Sat Sun
Morning This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available
Afternoon This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available
Evening This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available This time slot is not available

Commitment

  • Morning or afternoon shifts are available throughout the week and at weekends. Ideally we would be looking for volunteers able to commit an average of one shift every fortnight, but we can be flexible on this.

What else do I need to know?

  • We require two references for this role.

Expenses

  • Travel expenses are covered if required and at the request of the volunteer.

Background checks

  • No background checks are required

About the organisation:

Additional Information

What skills will be useful?
  • Charity
  • Retail and charity shops
  • Interpersonal
What skills can I gain?
  • Charity
  • Retail and charity shops

Training

  • Till training
  • Health and safety training

Location

Highgate Cemetery, Swains lane, London, N6 6PJ

Register my interest