Volunteer Counsellor - Telephone support

Princess Alice Hospice

Health and social care | Hospitals | Mental health | People and communities | Older people

Location: Volunteering from home , Kingston, KT2 6QF (see map)

Travel: Kingston station. Fairfield Bus Station bus stop.

Start date: Ongoing

What will I be doing?

  • Providing counselling to allocated clients on a one-to-one or group basis working remotely via telephone or online secure platforms.
  • Follow-up administration, including maintaining electronic records.
  • Participating in regular quarterly supervision provided by the Hospice in accordance with best practice (it is advised you have a separate individual supervisor in addition to hospice supervision).
  • Completing the Hospice organisational induction, including the relevant mandatory training activities.
  • Completing an annual review.
Volunteer Counsellor

Volunteer Counsellor

What impact will this have?

  • The role is to provide level 3 counselling to support to patients, family members and those recently bereaved in our wider community in the context of Covid-19. It may also be to offer level 3 counselling to professionals affected by caring for the same cohort of people.
  • Princess Alice Hospice provides free, high quality, specialist end of life care to thousands of people with life limiting illnesses in South West London, Middlesex and a large part of Surrey each year.
  • Our compassionate support, comfort and advice help families, carers and friends during their loved one's illness and through the process of grief and loss.

When are you needed?

Options available:
Available times for volunteering role
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Evening This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available This time slot is available

Commitment

  • 1 group session per month for patients, family members or bereaved people in our care area (who were not under our care) – approximately 2 hours (including pre and post session work). Or. 1 group session per month for professionals coming to terms with their current workload which includes an increased number of people affected by the Covid-19 virus and its effect on others – approximately 2 hours (including pre and post session work).
  • In addition,. Fortnightly 1:1 hourly sessions for patients, family members or recently bereaved people (for people whose loved one was not under our care) up to 2 clients. Or. Fortnightly 1:1 hourly sessions for professionals working in areas where there is an increased number of people affected by Covid-19 -up to 2 clients.

What else do I need to know?

  • To have no close bereavements in the past 2 years.

Expenses

  • We do not reimburse volunteer expenses for this role

Background checks

  • A DBS check is required

About the organisation:

Additional Information

What skills will be useful?

  • Interpersonal
  • Counselling
  • Listening
  • • To hold a BACP accredited counselling qualification; diploma level or above

What skills can I gain?

  • Interpersonal
  • Counselling
  • Listening

Training

  • Induction.
  • Quarterly supervision and ongoing training input.
  • Online training on PAH learning zone.

Location

Volunteering from home , Kingston, KT2 6QF

Register my interest